Question 1

What year was the apartment built? How many floors are there?

Accepted Answer

The apartment was built in 2018, consisting of three buildings, with the highest being 53 floors and a total of 1871 rental units.

Question 2

How safe is the area around the apartment?

Accepted Answer

The apartment is located in the heart of LIC Long Island City, an emerging residential area with clustered apartments and convenient subway access. It takes about 20-30 minutes to reach universities like NYU, SVA, and Parsons. The residents are primarily students and local professionals, ensuring a high standard of tenant quality. The area has newer apartments, stringent application reviews, and 24-hour security to register visitors.

Question 3

Does the rent include utilities?

Accepted Answer

The rent includes water and gas fees, but electricity and internet costs are to be borne by the tenants.

Question 4

Are there washers and dryers in the apartment?

Accepted Answer

All apartment layouts come with an in-unit washer and dryer.

Question 5

What special services does the apartment offer?

Accepted Answer

The apartment complex includes a standalone 5-story building that serves as the common area for the three towers, offering the most luxurious amenities in the LIC area, such as a gym, indoor and outdoor pools, sauna, study rooms, and media rooms. The complex also features a garden courtyard and a dedicated dog park, providing ample community activity space.

Question 6

Is there a subway near the apartment? How long does it take to walk to the subway station? Are there buses around?

Accepted Answer

It's only a 4-minute walk to Queensboro Plaza subway station and just 1 minute to Queens Plaza, with quick access to Manhattan or Flushing along the E/M/R/7N/W lines. The subway ride takes about 25 minutes to reach universities such as NYU/SVA/Parsons/NYIT/Fordham, and about 40 minutes to get to Columbia University.

Question 7

Is there parking around the apartment? How much is the parking fee?

Accepted Answer

The apartment has its own parking lot that costs $475 per month, while third-party parking typically costs around $300, depending on the vehicle type.

Question 8

Is there a free shuttle service from the apartment? Or is there a campus bus nearby?

Accepted Answer

The apartment does not offer a free shuttle service.

Question 9

Does the apartment have a gym and pool? Are they open 24 hours?

Accepted Answer

The apartment includes a gym and indoor/outdoor pools, but they are not open 24 hours. Exact hours depend on the building’s facility schedule, and the outdoor pool is only open in the summer.

Question 10

Does each room in the apartment come with a light?

Accepted Answer

The corridor has a ceiling light, but the bedrooms and living room do not come with ceiling lights; students will need to purchase their own.

Question 11

Are there curtains in the apartment? Do I need to bring my own?

Accepted Answer

You do not need to bring your own curtains; they have been pre-installed as required. If you are concerned about light blocking, you can purchase blackout curtains later.

Question 12

Is there an elevator in the apartment?

Accepted Answer

Yes, the apartment has a smart elevator that serves different floors.

Question 13

Does the apartment have heating and air conditioning? Is the heating electric or water-based?

Accepted Answer

The apartment has air conditioning, and the heating is electric.

Question 14

Are there supermarkets near the apartment?

Accepted Answer

The food cellar supermarket is a 5-minute walk away, and there are also Mr. Wonton restaurant and bubble tea shops nearby, making life very convenient.

Question 15

Is the stove in the apartment gas or electric?

Accepted Answer

The stove is natural gas.

Question 16

Is the flooring in the apartment wood or carpet?

Accepted Answer

The apartment features wooden flooring.

Question 17

Are the windows in the apartment floor-to-ceiling?

Accepted Answer

No, the windows are standard; however, there are some floor-to-ceiling windows in the living room.

Question 18

Do these apartments come with furniture?

Accepted Answer

In the U.S., nearly 99% of the apartments are unfurnished. This is due to Americans adhering to the principle of 'clean move-in, clean move-out.' They believe that their homes should be arranged by themselves. Although the apartments are well-decorated and equipped with kitchen appliances, refrigerators, ovens, and stoves, tenants must purchase beds, sofas, tables, and chairs themselves upon moving in. Furnishings can be purchased new from IKEA or Target, or students can seek second-hand furniture from senior students, which is a cost-effective choice.

Question 19

What is included in the room?

Accepted Answer

The room does not include beds, tables, and chairs; however, basic appliances such as a refrigerator, oven, heater, stove, dishwasher, and a wardrobe are included.

Question 20

Is there internet in the room?

Accepted Answer

The apartment has a network interface, and tenants can choose the building's internet package or one from another provider, with costs depending on the speed.

Question 21

How long is the typical lease for an apartment? What is a subleasing option?

Accepted Answer

Most market listings are long-term rentals starting from 12 months, which is a non-negotiable rule. Additionally, since most listings do not come furnished, they are not suitable for short-term rentals. Because of the inflexible rental terms, many sublease options are available in the market. However, caution should be exercised regarding the legality of subleases, as some may act as unauthorized landlords without guaranteeing the tenant's interests. The apartment only acknowledges the living rights of individuals named in the lease. If issues arise, eviction by the apartment or primary leaseholder is a possibility, leading to financial loss. Therefore, it is advised to directly sign a lease with the apartment for legality and formality.

Question 22

Are pets allowed in the apartment? Is there a pet fee?

Accepted Answer

Pets are allowed without any associated fees.

Question 23

Are there any discount or free month policies?

Accepted Answer

"Free months" refer to discount policies established based on market supply and demand, such as renting for one year, where paying for 12 months allows for 13 months of residence. Discount policies may change frequently, so it's advisable to consult a consultant for confirmation before booking.

Question 24

Can the start date be chosen freely?

Accepted Answer

Apartments generally provide a specific range of available rental dates for each unit, and it is recommended to select a start date within that range. For early or delayed start dates, please consult your rental agent.

Question 25

I heard that the living room in the apartment can be occupied? Is it possible to build a partition?

Accepted Answer

Many new apartments have spacious interiors and well-maintained living rooms. Due to high rent, the living room may sometimes be rented out to share the expenses. Choosing to live in the living room can be a very cost-effective option, as they often come with large floor-to-ceiling windows, ample light, and spaciousness at lower prices. Community AG can collaborate with partition construction companies to provide partitioning services for students in the living room, depending on apartment policy. Due to safety requirements, such walls typically cannot go all the way to the ceiling, and about 30 cm space must be left. Decorating with bookshelves, curtains, cabinets, etc., can facilitate entry and exit. The cost for making a partition generally ranges from $1000 to $1600, with prices starting around $800 depending on different wall requirements. However, some apartments on the market may prohibit such partitions. In such cases, don't worry; you can purchase wardrobes, screens, bookshelves, and curtains for soft partitions. This is a low-cost option that is easy to remove while also ensuring enough privacy. Design styles and actual photos can be consulted with the advisor.

Question 26

Does the rent include utilities?

Accepted Answer

The rent includes water fees; electricity and internet costs need to be paid monthly by the tenants, usually split among roommates. The facility fee is $99 per person per month and is not mandatory.

Question 27

How long does it take to complete the partitioning? Can it be done before moving in?

Accepted Answer

Partition construction generally takes about half a day and requires prior scheduling. The workers will come with materials to complete the work. It is not possible to prepare the partition in advance, as the apartment has strict move-in audits, and non-tenants cannot acquire keys before moving in.

Question 28

Do I have to pay for the partition?

Accepted Answer

Typically, the partition costs are shared among roommates, and they can negotiate a ratio to distribute the expenses.

Question 29

Is the rent for the apartment paid monthly?

Accepted Answer

International students need to pay a guarantee fee to the guarantor company, and after approval, the rent is paid monthly.

Question 30

Why do I need a guarantor to rent an apartment in New York? What is a guarantor?

Accepted Answer

As international students, we have to deal with the fact that most reputable apartments typically offer two methods of paying rent: one is through guarantor monthly payments and the other through a lump-sum payment for a full year's rent. Due to changes in New York state law as of July 2019, currently, more than 90% of apartments only accept the guarantor monthly payment method; a small number still accept upfront payments. For more details, please consult your advisor. Thus, we need to find a guarantor company to help us through the apartment's approval process in order to secure satisfactory housing. Community AG can assist in locating a suitable guarantor company and aid in completing the guarantor process. It should be noted that these services are not free; the guarantor company usually requires a service fee equivalent to one month's rent, payable at once, with the specific amount confirmed by documentation from the guarantor company.

Question 31

Why are apartment prices in New York categorized as Gross (before discounts) and Net (after discounts)?

Accepted Answer

Apartments in New York and Jersey are known for their high rents, but they also offer corresponding promotional policies based on market conditions. Such promotions typically involve rent-free periods. For instance, an apartment may be listed at $3000/month, but if rented for a year, the tenant may receive one month free, meaning that in that year, the tenant only pays rent for 11 months. In this case, the $3000 is referred to as the Gross rent, with the promotional rent of $2750 calculated from ($3000*11/12) being referred to as the Net rent. When advertised, apartments usually promote the discounted Net rent. If paying for the full year in advance, the total rent paid will still be the same, calculated as $3000*11=$2750*12=$33000.

Question 32

Is the price the same if I book through you as when I contact the apartment myself? Is your price the lowest?

Accepted Answer

The rental price through our platform is the same as the price you would get by contacting the apartment directly, with no price difference. We will provide the latest listings, professional advice, assist you with the rental process, and help communicate your needs to the apartment. Additionally, Community AG has implemented a 'Best Price Guarantee' policy—in case you find a lower price for the same apartment and layout during the same time period on other third-party booking platforms, we will compensate the difference upon verification. Furthermore, we have long-standing partnerships with major overseas apartment groups and often secure exclusive booking discounts for students.

Question 33

Does Community AG charge service or brokerage fees when booking apartments?

Accepted Answer

In New York and New Jersey, the real estate agent system is well established, and the majority of tenants do not need to pay a brokerage fee, as this cost is covered by the apartment management. You can choose with confidence. Our platform, Community AG, will recommend apartments based on your needs and provide a detailed cost list before the application. Additionally, certified agents will take detailed photos of the apartments, verify information, and assist you with the application and signing. We also have exclusive cashback offers; please consult the advisor for specific details.

Question 34

How do I determine the start date if the arrival dates of roommates differ?

Accepted Answer

The apartment is rented as a whole; if roommates have different arrival dates, it is advisable to set the start date based on the first one to arrive.

Question 35

Are the prices displayed above for the entire apartment? Are they real-time prices? Can I book just one room?

Accepted Answer

The prices displayed above are for the entire apartment, and the actual prices will be influenced by market demand and move-in dates. To find out specific real-time prices, please contact the consultant, as app display is only for layout and price reference. In New York, apartment types include studio, 1B, 2B, and even 3B. The studio is an open layout, with no division between the bedroom and kitchen, making it suitable for single occupancy. Usually, someone may also occupy the living room to share the rent, meaning one-bedroom apartments can accommodate two people, while two-bedroom apartments can fit three, and so on. New York apartments must be booked as a whole unit; individual rooms are not rented separately, hence it is crucial to match up potential roommates ahead of time.

Question 36

What are the pricing rules for each room when sharing an apartment?

Accepted Answer

The apartment is rented as a whole, only providing the price for the entire unit. To assist with roommate matching, consultants will offer suggested individual room prices, which typically differ by around $200, adjusted further based on orientation and area. If you have questions about the room pricing, feel free to communicate with your roommate or advisor.

Question 37

What is the size of the room? Can I choose the orientation?

Accepted Answer

You can contact your rental consultant to obtain the actual floor plans of the apartment, which are marked in feet for measurement. The overall orientation in Manhattan varies, and U.S. rentals are not particularly strict about orientation. Generally, higher-floor units tend to have better natural light; if you have specific orientation requirements, please contact your advisor.

Question 38

What materials are needed to book this apartment?

Accepted Answer

Required documents include passport, admission letter, I-20, and visa. If any materials are missing, please contact your advisor to confirm if early application is possible while completing additional documentation later.

Question 39

What fees need to be paid to book this apartment?

Accepted Answer

Please refer to the fee list for the wanted apartment on the corresponding app.

Question 40

What is the process for booking the apartment?

Accepted Answer

The apartment consists of three buildings, housing thousands of layouts. To efficiently manage, tenants must first email the building management to specify their desired layout, move-in date, and budget. The building will reply with suitable units for tenants to choose from; specific email templates can be requested from their advisor. Once the apartment is chosen, follow these steps to book: (1) Submit an online apartment application and pay a $20 application fee per person, removing unit from listing once the application is received by the apartment. (2) Submit passport, I-20, offer letter, visa, etc., for background checking. (3) Fill out the online guarantor application; pay the guarantor fee once approved. (4) Sign the lease after paying the guarantor fee. (5) Verify rental amount, lease term, and free month details in the contract and sign. (6) Pay the deposit and first-month rent.

Question 41

How long does it generally take to complete all the formalities after submitting the application?

Accepted Answer

Typically, it takes about a week to complete the entire booking process after the application is submitted.

Question 42

Does submitted application guarantee that the apartment will be mine?

Accepted Answer

The platform will assist students with applications once availability is confirmed, allocating units based on the order of online submissions – first come, first served.

Question 43

Is the apartment contract a paper contract? How do I sign it?

Accepted Answer

The apartment uses electronic contracts, which are sent to tenants via email for electronic signatures.

Question 44

If I am not in the U.S., how can I see the actual state of the apartment?

Accepted Answer

Community AG has branches in New York, and licensed agents will assist students in taking real photos of the apartment. If students have local relatives or friends, they can also arrange for them to help with on-site viewing in advance.

Question 45

Can I visit the apartment in person if I'm in the U.S.?

Accepted Answer

Yes, we have branches in New York, and staff can help you make an appointment for on-site viewing.

Question 46

Is a deposit required for the apartment? How much is it typically?

Accepted Answer

Yes, international students generally need to pay a deposit equivalent to one month’s rent. Please consult your advisor for the specific amount. If renting with roommates, the deposit is typically shared.

Question 47

When is the deposit typically refunded?

Accepted Answer

The deposit will be refunded after the lease ends, provided the property is undamaged. If there are damages, deductions may apply. Renters can have a cleaning service tidy up the space before moving out. Typically, the deposit is refunded within about two months after moving out, in the form of a check, depending on the efficiency of the apartment's processing.

Question 48

What preparations need to be made before moving in?

Accepted Answer

Before moving in, tenants should confirm the move-in time and key pickup details with management, including whether only the lease holder can check in. If arriving on a late flight, it is recommended to book a hotel for the first night. If moving furniture, please arrange elevator access in advance. Be sure to read the welcome letter from the apartment for pre-move-in considerations and prepare to set up electricity and tenant insurance.

Question 49

When can I check in to the apartment?

Accepted Answer

The typical move-in hours for the apartment are from 10:00 AM to 5:00 PM on weekdays; please refer to the welcome letter for specific times. If arriving on a non-working day or late flight, please confirm in advance with the management if check-in is possible.

Question 50

Can I receive packages before moving in? Can I delegate friends to put furniture in early?

Accepted Answer

In general, this is allowed, but it is best not to do it too far in advance. During the move-in season, apartments often receive numerous packages, which increases the risk of loss. Additionally, apartment policies may change depending on the time period; please consult your rental advisor for specific details.

Question 51

Can I arrange for internet installation before moving in?

Accepted Answer

No, advance installation is not allowed, as the apartment has strict move-in audits. Only the tenant with ID may check in; installation technicians cannot come beforehand.

Question 52

What materials do I need to bring when checking in?

Accepted Answer

You need to present your passport and ID for check-in.

Question 53

Who do I contact for repairs if I find damages in my room after moving in?

Accepted Answer

The apartment conducts a room inspection before moving in. If any damages or cleanliness issues are noticed after moving in, tenants are advised to take photos and promptly contact the apartment management staff for resolution.

Question 54

Can I terminate the lease early? / Can I break the lease?

Accepted Answer

Typically, this is not permitted, as rental contracts in the U.S. must be strictly adhered to. If you need to terminate the lease, it is recommended to find a replacement tenant; specific lease terms can be reviewed in the contract.

Question 55

When should I pay the rent?

Accepted Answer

Rent is due on the first day of each month, and the building will send the rent bill to tenants' email.

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Jackson Park

Basic Info

Amenities & Services

Price Trend

Floor Plan

New York Jackson Park All Room Types

Studio

Studio

1 Bedroom

1 Bed 1 Bath

2 Bedrooms

2 Bed 2 Bath

3 Bedrooms

3 Bed 2 Bath

Cost Breakdown

Rent Includes

Apartment Regulations

How to refund a deposit

How to renew the lease

How to cancel a lease

How to sublet

FAQ

Map

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