Question 1

What is the exact location of the apartment?

Accepted Answer

The apartment is located at 5 Blackhorse Lane, E17 6SX London, UK.

Question 2

How should I pay the rent?

Accepted Answer

You can pay through bank transfer, Visa or MasterCard. Rent can be paid in a lump sum or in 4 or 10 installments, with an international or local guarantor required for installment payments.

Question 3

What universities are near the apartment?

Accepted Answer

It takes 20 to 30 minutes by subway to reach University College London, London Metropolitan University, City University, and Westminster University.

Question 4

What types of rooms are available in the apartment?

Accepted Answer

The apartment offers studio apartments and suites.

Question 5

What facilities are available in the apartment?

Accepted Answer

The apartment offers various facilities for students, such as study rooms, game rooms, outdoor courtyards, and many communal spaces.

Question 6

Does the rent include additional charges?

Accepted Answer

Yes, the rent includes internet, water, electricity, and heating fees.

Question 7

What are some good restaurants nearby?

Accepted Answer

Some of the best restaurants near the apartment include Yasar's Kitchen, Sea Fryer Fish Bar, and Chixee.

Question 8

What security measures does the apartment have?

Accepted Answer

Absolutely! The apartment is equipped with 24/7 staff, video surveillance, and elevator access control.

Question 9

Can I pay in installments?

Accepted Answer

Yes, if you have an international or local guarantor, you can pay the rent in 4 or 10 installments.

Question 10

What is the nearest public transport?

Accepted Answer

The nearest stations are Blackhorse Road tube station (30 seconds walk) and Euston station (6 stops away).

Question 11

Does the rent include property insurance?

Accepted Answer

Yes, the rent includes property insurance. We collaborate with Howden for Students to provide tailored insurance coverage for your belongings.

Question 12

Can my friend and I stay in a Studio together?

Accepted Answer

Absolutely! You can enjoy a free double occupancy, but please book as soon as possible since spots are limited.

Question 13

What are the main differences between Bronze, Silver, Gold, and Platinum room types?

Accepted Answer

The main difference lies in the size of the room, but each type has similar furniture and decor styles. Note that there may be other minor differences in apartments across different cities.

Question 14

Can I change my room if I don't like it?

Accepted Answer

If another guest cancels their room or agrees to swap with you, you can contact the property management team, and they will try to accommodate your request. However, all other room configurations are the same except for type and size.

Question 15

Can I check in early?

Accepted Answer

If you need to check in early, please contact your advisor. If there are available rooms for the required rental period in the apartment, arrangements can be made for early check-in upon acceptance of additional rent.

Question 16

Will the rent be deducted directly from my bank card if unpaid?

Accepted Answer

No, you will not be charged directly from your bank card. You need to log into your apartment system account and set your payment method. You can pay online, at the apartment front desk, or through bank transfer, which is usually reserved for exceptional cases (like online payment issues). We prefer the first two payment options. You can select your payment method when submitting your booking application.

Question 17

When do I need to pay the deposit?

Accepted Answer

When you submit the application and accept the contract.

Question 18

When can I get my deposit back?

Accepted Answer

Your deposit will be returned after your lease ends, provided you pass the check-out inspection (no damages or cleaning issues). During this period, your deposit will be held by a deposit protection service (Deposit Protection Service or My Deposit Scotland).

Question 19

Can I have my packages delivered before check-in?

Accepted Answer

This depends on the type of room you booked; it's best to contact the property management team for confirmation. If allowed, be sure to clearly write your full name and room number on the package for proper storage.

Question 20

What are the requirements for a guarantor?

Accepted Answer

The guarantor needs to be aware of your living situation and agree to your timely rent payment. If payments are delayed, the apartment will contact the guarantor. The guarantor must be over 18, employed full-time, and have a fixed residence. Generally, address proof will be required to verify their identity.

Question 21

Do I have to pay council tax?

Accepted Answer

If you are a qualifying full-time student, you are exempt from paying council tax. You must provide the apartment with proof of your full-time student status.

Question 22

When can I check in?

Accepted Answer

You can check in on the start date of the contract. If arriving at non-working hours, it's best to notify the apartment in advance for arrangements.

Question 23

How do I collect my key card?

Accepted Answer

After checking in at the front desk, you can collect your key card from the apartment front desk.

Question 24

Can someone else collect the key card for me?

Accepted Answer

No, for security reasons, the key card can only be collected by yourself.

Question 25

Am I allowed to smoke inside the room?

Accepted Answer

For safety reasons, smoking is prohibited in the apartment and smoke detectors are installed. If you need to smoke, please consult the apartment front desk for designated smoking areas.

Mannequin House

Offer Details(2)

Basic Info

Amenities & Services

Price Trend

Floor Plan

London Mannequin House All Room Types

Studio

Studio bronze

Studio gold

Studio platinum

Studio platinum plus

Studio silver

Studio gold plus

Studio silver plus

En-suite

Ensuite bronze

Ensuite bronze plus

Ensuite diamond

Ensuite gold

Ensuite gold plus

Ensuite platinum

Ensuite platinum plus

Ensuite silver

Ensuite silver plus

Ensuite standard

Ensuite platinum premium

Ensuite deluxe skyview

Cost Breakdown

Rent Includes

Apartment Regulations

How to refund a deposit

How to renew the lease

How to cancel a lease

Early check-in available

FAQ

Guest Reviews

Map

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