Question 1

Where is the apartment located?

Accepted Answer

The apartment is located at 200A Lambeth Road, London, UK, SE1 7LR.

Question 2

How to pay the rent?

Accepted Answer

You can pay the rent via bank transfer.

Question 3

What universities are near the apartment?

Accepted Answer

It takes only 22 to 31 minutes by car to reach prestigious universities like the London School of Economics (LSE), King's College London (KCL), and University College London (UCL).

Question 4

What facilities are available in the apartment?

Accepted Answer

The apartment offers many premium facilities for students, such as laundry facilities, a state-of-the-art gym, a rooftop terrace, and social and study spaces.

Question 5

What good restaurants are near the apartment?

Accepted Answer

You can enjoy delicious food at local restaurants such as Florentine Trattoria, P S V Cuisine, and POTUS Bar and Restaurant, all within walking distance from the apartment.

Question 6

How far is the apartment from the city center?

Accepted Answer

It takes only 17 minutes by subway to get to central London.

Question 7

Is the apartment safe?

Accepted Answer

Yes, the apartment is equipped with 24/7 security services, a premium community, and a professional service team to ensure your safety.

Question 8

Can I pay in installments?

Accepted Answer

If you have a local or international guarantor, you can pay the rent in two installments.

Question 9

What is the closest public transport to the apartment?

Accepted Answer

Lambeth North, Waterloo, and Westminster stations are all located right outside the apartment.

Question 10

What is the size of the bed in the apartment?

Accepted Answer

The apartment offers a double bed for you.

Question 11

Is there internet in the apartment?

Accepted Answer

Yes, the apartment has high-speed Wi-Fi available for free inside the building.

Question 12

What is the difference between booking through Jihouse and other methods?

Accepted Answer

1) You will receive attentive professional consultant services; 2) You can book exclusive properties from Jihouse (subject to availability at the time of your booking); 3) You can enjoy the best combination of discounts online, including but not limited to rent reductions, rent deductions, exclusive cashback, additional services, and referral bonuses; 4) We provide a price guarantee, if you find the same apartment at a lower price on another platform, you can book through our platform and we will ensure you receive the same low price (for detailed terms, please refer to the price guarantee policy).

Question 13

When is the rent payment deadline?

Accepted Answer

For contracts booked for 51 weeks in 2024, the payment deadline is around August 2024, please refer to the contract for specifics.

Question 14

When should I pay my rent under the Flexible Booking Policy?

Accepted Answer

As the Flexible Booking Policy is reviewed and determined on a case-by-case basis, there isn't a strict unified standard. After your application is successful, please confirm with the apartment separately about your modified payment amount and deadline.

Question 15

How is the deposit paid? Will it be refunded?

Accepted Answer

The deposit is paid when you book the room, and it will be refunded based on the condition of your room's belongings upon checkout.

Question 16

What is the Key collection pass for check-in?

Accepted Answer

Please log into your apartment account, download and print the Key Collection Pass as you get closer to your move-in date, and bring it with you when you check in. Note that you must complete the Begin induction before this functionality is available.

Question 17

When can I move in?

Accepted Answer

You can move in on or after the start date of your contract. The apartment will notify you of relevant information and timing as your move-in date approaches.

Question 18

Can my partner and I share a room as students?

Accepted Answer

Some apartments allow double occupancy for an extra fee of £250.

Question 19

How to check out?

Accepted Answer

You must vacate the room by 11 am on the tenancy end date specified in the contract; any items left in the room will be considered abandoned and a cleaning fee will be charged.

Question 20

What does it mean when the online system asks me to 'Pay Now'?

Accepted Answer

Don't worry, clicking 'Pay Now' just submits your details to the secure payment gateway of the card processing center. The payment will only be made on the specified date, not the full amount on the booking day.

Question 21

Can I park at the apartment?

Accepted Answer

No, the apartment does not have a parking facility.

Question 22

What is the booking process like?

Accepted Answer

To book, you need to pay a deposit, confirm the contract, and link a guarantor card for future rent payments.

Question 23

Can I have pets in my room?

Accepted Answer

No, pets are not allowed in the apartment.

Question 24

What should I do if I want to terminate the agreement and move out?

Accepted Answer

If you wish to terminate your lease, you must notify your consultant or the apartment in writing and complete the subletting application form. You will continue to be responsible for rent until a new tenant is found or the lease expires, whichever comes first. We cannot guarantee finding another tenant, as it can be increasingly difficult later in the academic year. Please be aware you will also need to pay all management fees incurred due to lease reallocation and refer to the apartment's subletting policy.

Question 25

What is the Key collection pass for check-in?

Accepted Answer

Please log into your apartment account. Near your move-in date, you can download and print the Key Collection Pass, which you need to bring with you for check-in. Note that this feature will be available only after completing the Begin induction.

Question 26

Can I have guests?

Accepted Answer

Unless otherwise stated, bedrooms are for single occupancy only. Visitors may be allowed to stay overnight occasionally at the discretion of management, provided they do not cause disruption or inconvenience to other residents. You will be fully responsible for their behavior.

Question 27

How will I meet other students living in the apartment?

Accepted Answer

You might want to reach out through the apartment's Facebook page to find roommates or connect with other students in the building.

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