Question 1

Where is the apartment located?

Accepted Answer

The apartment is located at 450 Mile End Road, London E1 4GG.

Question 2

How far is the apartment from Queen Mary University?

Accepted Answer

It takes just 3 minutes to walk to Queen Mary University, making it ideal for QMUL students.

Question 3

When is the rent payment due date?

Accepted Answer

You can check your contract in the apartment's Student Portal to find the rent payment deadline; the exact date is specified in the contract's due date.

Question 4

How can I pay the rent?

Accepted Answer

You can pay using Visa or MasterCard.

Question 5

What room types are available in the apartment?

Accepted Answer

The apartment offers various single room types to students.

Question 6

What amenities does the apartment provide?

Accepted Answer

The apartment features facilities such as a gym, game room, cinema room, restaurant, and café.

Question 7

What are some popular restaurants near the apartment?

Accepted Answer

Some of the best restaurants nearby include WNGZ Mile End, Smoke End Steakhouse, and The Curve Mile End.

Question 8

Is the apartment safe?

Accepted Answer

Yes, the apartment provides top-level security with 24-hour CCTV surveillance and on-site security staff.

Question 9

Can I pay in installments?

Accepted Answer

Students with a UK or international guarantor can pay the rent in 2 or 4 installments.

Question 10

How far is the apartment from central London?

Accepted Answer

It takes 32 minutes by subway to reach central London.

Question 11

How can I redeem the special offer I received during booking?

Accepted Answer

Please refer to the terms of the promotion provided at the time of booking and follow the guidelines to redeem.

Question 12

Can I choose my roommate?

Accepted Answer

If you are booking with friends, please contact your apartment's advisor, and we will do our best to assist in arranging.

Question 13

Can I check in early?

Accepted Answer

If you need to check in early, please contact your advisor. If there are suitable rooms available, early check-in can be arranged upon acceptance of the additional rent.

Question 14

Do I need to pay council tax?

Accepted Answer

Eligible full-time students are exempt from council tax, but you must provide evidence to the apartment.

Question 15

When can I check in?

Accepted Answer

Check-in can be done at the start of the contract. If you arrive outside of office hours, please inform the apartment in advance to arrange check-in.

Question 16

How do I receive my key card?

Accepted Answer

You can collect your key card at the apartment reception after completing the check-in process.

Question 17

Can someone else pick up my key card for me?

Accepted Answer

No, for security reasons, the key card must be picked up by yourself.

Question 18

What should I do if I need to request a repair?

Accepted Answer

You can report issues through the apartment app or at the reception.

Question 19

Can I have pets in the apartment?

Accepted Answer

Unfortunately, pets are not allowed in student accommodation. If you want to bring a pet, consider private accommodations such as HL-Bouchon Point and Otter Close.

Question 20

Can I smoke in my room?

Accepted Answer

Smoking is prohibited in the apartment for safety reasons, and there are smoke detectors. If you need to smoke, please ask the reception for the designated smoking areas.

Question 21

What fire safety measures are in place at iQ East Court?

Accepted Answer

Our top priority is always the safety of students. iQ Student Accommodation implements proactive fire safety measures, and all properties are confirmed safe for living by independent fire engineers. These measures include: According to building design, each bedroom and kitchen, as well as some buildings, may be equipped with smoke or heat detectors, as well as sprinkler systems, wet risers, and automatic smoke venting systems. All our buildings are equipped with fire detection systems. On-site staff receive 24-hour training to actively deal with fire safety issues, including how to respond to fire alarms, conducting resident training, regularly inspecting buildings, testing alarms weekly, and performing fire drills regularly. In most of our buildings, fire alarms are connected to a central monitoring service via Red Care. All fire safety systems are maintained and serviced in accordance with UK standards, and are only managed by certified national contractors (employing qualified personnel). The fire safety systems of iQ student accommodations are regularly checked by external qualified risk assessors and reviewed by internal health and safety professionals.

iQ East Court

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London i Q East Court All Room Types

Studio

Bronze Studio Premium

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Silver Studio Deluxe

Bronze Studio

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Gold Studio

Gold Studio Plus

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Platinum Studio

Platinum Studio Plus

Diamond Studio Plus

Platinum Studio Premium (DDA)

Diamond Studio Premium

Gold Studio Deluxe

Platinum Studio Deluxe

Silver Studio

Diamond Studio

Shared Bedroom

Bronze Studio Plus

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