Question 1

Where is the apartment located?

Accepted Answer

The apartment is located at Aldenham Street, NW1 1AS in London.

Question 2

What is the rental payment deadline?

Accepted Answer

Please log in to your Unite Students account, go to the Booking page, and click on the Tenancy agreement file. The YOUR PAYMENT SCHEDULE BREAKDOWN section will provide the rental payment deadline and corresponding amount. The deadline format is day/month/year, and the amount to be paid is【AMOUNT】.

Question 3

Which universities are nearby?

Accepted Answer

You can reach University College London (UCL), King's College London (KCL), London School of Economics (LSE), School of Oriental and African Studies (SOAS), London School of Hygiene & Tropical Medicine (LSHTM), Birkbeck, University of London, University of the Arts London (UAL), and Westminster University within a 15 to 26-minute walk or ride.

Question 4

What facilities does the apartment include?

Accepted Answer

The apartment features facilities such as a bike storage area, vending machines, a lounge, a laundry room, a communal lounge with a pool table, sofas, and flat-screen TVs.

Question 5

How can I pay the rent?

Accepted Answer

You can pay your accommodation costs through UnionPay, bank transfer, local debit cards, Visa, or MasterCard.

Question 6

Is the advance rent I pay when booking a deposit? How is it refunded?

Accepted Answer

The advance rent is the rent paid in advance and serves as a deposit. Once you successfully move in, the advance rent will be deducted from your rent and will not be refunded.

Question 7

What are the best restaurants nearby?

Accepted Answer

The best restaurants near the apartment include La Chingada Mexican Food, Murger Han, and Great Nepalese.

Question 8

Is the apartment safe?

Accepted Answer

Yes, the apartment has implemented several security measures, including 24-hour electronic access, video surveillance, and a gated community to ensure students have a safe and comfortable university life.

Question 9

Can I pay in installments?

Accepted Answer

Yes, if you have a UK or international guarantor, you can pay the rent for the apartment in four installments.

Question 10

What are the bed sizes in the apartment?

Accepted Answer

Our studios and one-bedroom apartments are equipped with double beds, while the suites have a ¾ bed.

Question 11

What public transport is closest to the apartment?

Accepted Answer

The apartment is centrally located in Zone 1, making it very accessible. There are several stations nearby, such as Euston Station, King's Cross St Pancras, Holloway Station, and Angel Islington, which make it easy to reach major universities.

Question 12

How far is the apartment from the city center?

Accepted Answer

It takes about 20 minutes by subway to reach central London.

Question 13

What famous attractions are near the apartment?

Accepted Answer

Nearby the apartment, you can enjoy famous tourist attractions such as Victoria Park, Gasworks Park, and Lewis Cubitt Park.

Question 14

What health checks are required after booking in popular cities?

Accepted Answer

Students who have booked accommodation with Unite Students should note that to create a fair living environment, the official will conduct 3 random checks within a few weeks of booking. Detailed steps are as follows: 1. Checking method: Email/Phone Call, etc. 2. Materials students need to prepare: University admission letter or screenshot from the university portal with sufficient information to confirm application completion. 3. Third-party verification: For a small number of students, the apartment may verify student information with their attending universities. If a student does not respond to any of the 3 contacts, the booking will be marked as a questionable order. If the student cannot be reached, the booking will be canceled. Please pay attention to the contact information provided during the application process, and contact your responsible advisor immediately if any issues arise!

Question 15

What if my check-in time doesn’t match my booking time, and can I check in during non-working hours?

Accepted Answer

If you arrive on the same day but are only a few minutes to a few hours late, you can wait at the front desk, and staff will assist you after processing the appointments of other students. If you arrive on a different day, please click 'Edit' in the check-in summary on the Unite APP and choose a new check-in time that works for you. The apartment will also provide emergency contact information at the entrance or prominently at the front desk, which can be called upon. Alternatively, you can call the apartment's emergency control center at 03003031611 for assistance.

Question 16

How can I redeem the special offer I received when booking?

Accepted Answer

Please refer to the activity details provided by the apartment at the time of booking and follow the relevant terms to redeem with the apartment.

Question 17

Do I just need to pay the amount the apartment requires?

Accepted Answer

Decide how much to pay based on your payment method, but ensure that the amount you pay for rent is the same as what the apartment requires. For example, if you use an international bank transfer, additional fees may apply, so ensure the amount you pay is rent plus fees to avoid any shortfall.

Question 18

When can I check in?

Accepted Answer

You can check in on the day your lease starts. If you arrive at the apartment outside of working hours, please inform the apartment in advance so they can arrange your check-in.

Question 19

Can I choose my roommate?

Accepted Answer

Of course. If you wish to live with a friend, please contact our booking advisor, and we will do our best to arrange it for you.

Question 20

How do I collect my key card?

Accepted Answer

After completing the check-in process, you can collect your key card from the apartment front desk.

Question 21

Can I check in early?

Accepted Answer

If you need to check in early, please contact your advisor. If there are suitable vacant rooms and you agree to the additional rent, you can arrange for an early check-in.

Question 22

Can someone else collect my key card?

Accepted Answer

No, for safety reasons, your key card can only be collected by yourself.

Question 23

Do I need to pay property tax?

Accepted Answer

If you are a qualified full-time student, you will be exempt from paying property tax. You must provide documentation to the apartment proving that you are a full-time student.

Question 24

What should I do if no one is at the front desk when I arrive?

Accepted Answer

The apartment provides emergency contact information at the entrance or prominently at the front desk for you to call. Alternatively, you can call the apartment's emergency control center at 03003031611 for assistance.

Question 25

What should I do if I'm going to be late and it doesn't match my booked check-in time?

Accepted Answer

If you arrive on the same day but are only delayed by a few minutes to a few hours, you can wait at the front desk, and the staff will assist you after handling the appointments of other guests. If you arrive on a different date, please click 'Edit' in the check-in summary of the apartment app and choose a new check-in time that works for you.

Question 26

Can I keep pets in the apartment?

Accepted Answer

No, pets are not allowed in the apartment.

Question 27

How should I report a maintenance issue?

Accepted Answer

You can report maintenance issues through the apartment app or at the apartment front desk.

Question 28

Can I smoke in my room?

Accepted Answer

For safety reasons, smoking is prohibited in the apartment, and smoke alarms are installed. If you need to smoke, please ask the front desk where the designated smoking area is.

Somerset Court

Offer Details(2)

Basic Info

Amenities & Services

Floor Plan

London Somerset Court All Room Types

Studio

SMALL HIGH DOUBLE STUDIO

LARGE STANDARD DOUBLE STUDIO

MEDIUM STANDARD DOUBLE STUDIO

SMALL STANDARD DOUBLE STUDIO

LARGE HIGH DOUBLE STUDIO

En-suite

MEDIUM HIGH DOUBLE ENSUITE

MEDIUM STANDARD DOUBLE ENSUITE

1 Bedroom

HIGH DOUBLE ONE BED FLAT

Cost Breakdown

Rent Includes

Apartment Regulations

How to refund a deposit

How to renew the lease

How to cancel a lease

How to sublet

FAQ

Guest Reviews

Map

Submit Enquiry

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