Question 1

Where is the apartment located?

Accepted Answer

The apartment is located at 218 St John Street, EC1V 4AT, London, UK.

Question 2

What types of rooms does the apartment offer?

Accepted Answer

The apartment offers single and twin rooms for students, catering to various needs and budgets.

Question 3

What facilities are available in the apartment?

Accepted Answer

Walmsley Studios offers a range of premium facilities, including a gym, laundry, bicycle storage, and private courtyards for a convenient and comfortable living experience.

Question 4

How far is the apartment from City, University of London?

Accepted Answer

Walmsley Studios is a 5-minute walk from City, University of London, making it an ideal place to live for students of the university.

Question 5

Is the apartment safe?

Accepted Answer

Yes. Walmsley Studios is equipped with CCTV surveillance, 24/7 support, an on-site team, property insurance, secure access, and fire safety systems to ensure your safety. Additionally, it is located in the low-crime and safe area of Clerkenwell.

Question 6

When is the rent payment deadline?

Accepted Answer

Please log into your Unite Students account, go to the booking page, and click on the tenancy agreement file. In the section 'YOUR PAYMENT SCHEDULE BREAKDOWN', you can find the rent payment deadline and the corresponding amount.

Question 7

What is the health check for bookings in popular cities?

Accepted Answer

Students who have booked accommodation with Unite Students should note that the apartment officials will conduct three sampling checks within a few weeks after booking to ensure a fair living environment. Specific details include: 1. Method of checks: Email/phone, etc. 2. Materials required: University acceptance letter or screenshot of university portal. 3. Third-party verification: The apartment may verify student information with the university for a small number of students. If students do not respond to any of the three contacts, the booking may be marked as suspicious and could be canceled. Please check the contact information provided during the application process and contact your advisor immediately if there are any issues!

Question 8

Is the advance rent I paid during booking a deposit? How can I get it back?

Accepted Answer

The advance rent is the rent paid in advance and serves as a deposit. After you check in successfully, the advance rent will be deducted from your rent and will not be refunded.

Question 9

How can I pay my rent?

Accepted Answer

There are two ways to pay rent: online payment and bank transfer. 1. Online payment Log into your Unite Students account, go to the Payments page, enter the amount you need to pay, click the Pay button, and enter your card information. If you use a UK debit card, select Debit; if you use a Chinese credit card, select Credit. 2. Bank transfer Log into your Unite Students account, go to the Booking page, download the Bank Transfer Info, communicate with your bank in advance, and go to the bank counter or use a self-service machine to make the transfer. Be sure to fill in your reservation information in the payment reference. Transfer is not real-time; please do it 1-2 weeks before the deadline.

Question 10

What if my check-in time does not match my scheduled time, and can I check in during non-working hours?

Accepted Answer

If you arrive on the same day but are late by a few minutes to a few hours, you can wait at the front desk, and the staff will assist you after handling other reservations. If you arrive on a different date, please click 'Edit' in the check-in summary on the Unite APP and choose a new suitable check-in time. The apartment will provide emergency contact details at the entrance or front desk, or you can call the 24-hour emergency control center at 03003031611 for assistance.

Question 11

I have special offers during booking, how can I claim them?

Accepted Answer

Please refer to the terms and conditions provided by the apartment during your booking and follow the guidelines to claim them.

Question 12

Should I only pay the amount requested by the apartment?

Accepted Answer

You should determine how much to pay based on your payment method, but ensure that the total amount you pay aligns with the amount requested by the apartment. For example, if using international bank transfer, the intermediary bank charges will also need to be included, so ensure you pay the rent plus any fees to avoid underpayment.

Question 13

When can I check in?

Accepted Answer

You can check in on the day when your rental contract starts. If you arrive during non-working hours, it is advisable to notify the apartment in advance to arrange your check-in.

Question 14

Can I choose my roommate?

Accepted Answer

If you have other friends booking together, please contact our consultant, and we will do our best to assist in arranging this.

Question 15

How can I collect my key card?

Accepted Answer

After completing the check-in process at the front desk, you can collect your key card from the apartment's front desk.

Question 16

Can I check in early?

Accepted Answer

If you need to check in early, please contact your consultant. If there is a suitable vacancy in the apartment and you agree to the additional rent, early check-in can be arranged.

Question 17

Can someone else collect my key card for me?

Accepted Answer

No, for security reasons, your key card can only be collected by yourself.

Question 18

Do I need to pay property tax?

Accepted Answer

If you are a qualifying full-time student, you will be exempt from property tax. You need to provide proof to the apartment to confirm your status as a full-time student.

Question 19

What if there's no one at the front desk when I arrive?

Accepted Answer

The apartment provides emergency contact information at the entrance or prominent locations at the front desk for you to call. Alternatively, you can call the apartment's emergency control center at (UK phone) 03003031611 for assistance in coordinating staff to help you.

Question 20

What if I'm late and my check-in time doesn't match?

Accepted Answer

If you arrive the same day but are just a few minutes to a couple of hours late, you can wait at the front desk. The staff will assist you after handling other appointments. If you are arriving on a different day, please click 'Edit' in the check-in summary on the apartment app and select a new check-in time that works for you.

Question 21

Can I keep pets in the apartment?

Accepted Answer

No, pets are not allowed in the apartment.

Question 22

How do I report a malfunction?

Accepted Answer

1. You can report through the apartment software. 2. You can also report at the apartment front desk.

Question 23

Can I smoke inside my room?

Accepted Answer

For safety reasons, smoking is prohibited in the apartment, and smoke alarms are installed. If you need to smoke, please ask the front desk for the designated smoking area.

Walmsley Studios

Offer Details(2)

Basic Info

Amenities & Services

Floor Plan

London Walmsley Studios All Room Types

Studio

DOUBLE PARTLY ACCESSIBLE STUDIO

SMALL STANDARD DOUBLE STUDIO

SMALL STANDARD SINGLE STUDIO

SINGLE PARTLY ACCESSIBLE STUDIO

MEDIUM STANDARD DOUBLE STUDIO

LARGE STANDARD DOUBLE STUDIO

EXTRA LARGE HIGH DOUBLE STUDIO

DOUBLE SHARED STUDIO: TWO BED ROOM

SMALL HIGH SINGLE STUDIO

SMALL HIGH DOUBLE STUDIO

MEDIUM HIGH DOUBLE STUDIO

2 Bedrooms

SINGLE SHARED STUDIO: TWO BED ROOM

Cost Breakdown

Rent Includes

Apartment Regulations

How to refund a deposit

How to renew the lease

How to cancel a lease

How to sublet

FAQ

Map

Submit Enquiry

Top Universities