Question 1

What is the difference between booking Foundry Courtyard through Jihjiajia and other methods?

Accepted Answer

1) You will receive professional and thoughtful consulting services; 2) You can book exclusive listings from Jihjiajia (subject to availability at the time of booking); 3) You can enjoy the best combo discounts online, including but not limited to rent reductions, credits, exclusive cashback offers, support benefits (such as SIM cards, IELTS courses, bedding sets, rice cookers), additional service discounts, referral rewards, and combo deals, for details please consult your advisor; 4) We offer a price guarantee where if you find a lower price for the same apartment on other platforms, you can book through us and we will match the lower price (please refer to the terms for detailed price guarantee).

Question 2

What should I do if I am a first-year graduate student waiting for exam results (about Foundry Courtyard)?

Accepted Answer

If you are a first-year graduate student waiting for your exam results, Foundry Courtyard typically allows you to make a conditional booking. If you ultimately do not meet the academic requirements, you may be able to cancel for free upon providing official documentation. It’s advisable to contact Foundry Courtyard as soon as possible to explain your situation.

Question 3

What should I do if I want to cancel my booking at Foundry Courtyard?

Accepted Answer

If you want to cancel your booking at Foundry Courtyard, be sure to check the cancellation policy provided at the time of booking. Typically, Foundry Courtyard allows cancellations within the cooling-off period (usually 14 days) without fees. After this period, cancellation will only be possible under certain circumstances (e.g., failure to obtain a visa or meet admission requirements) and may require supporting documentation.

Question 4

Can I apply for double occupancy at Foundry Courtyard?

Accepted Answer

Yes, certain room types at Foundry Courtyard (especially studio apartments) may offer a double occupancy option. If you wish to stay with a partner or friend, it is advisable to contact Foundry Courtyard directly to confirm whether your selected room type allows for double occupancy and to check the specific availability.

Question 5

Can I book Foundry Courtyard if I am under 18 years old?

Accepted Answer

Foundry Courtyard generally requires that students be at least 18 years old at the time of check-in. If you are under 18 at the time of your stay, it is advisable to contact Foundry Courtyard in advance. In some cases, they may consider special arrangements, but acceptance is at their discretion.

Question 6

What should I bring when moving into Foundry Courtyard?

Accepted Answer

When moving into Foundry Courtyard, you will need to bring personal items such as bedding, towels, toiletries, clothing, and study materials. The room comes with basic furniture, but unless you have pre-ordered kitchenware or bedding sets, you may need to bring your own utensils and cookware.

Question 7

Is a reservation fee required when booking at Foundry Courtyard?

Accepted Answer

When booking at Foundry Courtyard, it may be necessary to pay a reservation fee or prepay rental to secure the accommodation. This fee is typically deducted from your rental upon check-in or refunded according to policy. It is advised to read the payment terms carefully during booking to understand the specific fee arrangements.

Question 8

Can I purchase bedding and kitchenware sets at Foundry Courtyard?

Accepted Answer

Yes, Foundry Courtyard typically offers the service to purchase bedding and kitchenware sets. You can reserve these sets before your arrival, which include pillows, quilts, bed sheets, tableware, and cookware, and they will usually be delivered directly to your room before you arrive, ideal for international students or those unable to carry large items.

Question 9

What is the £150 pre-payment charge upon application?

Accepted Answer

When applying for an apartment, a payment of £150 is required, categorized as a pre-payment in the student portal. This amount will be deducted from your first rent payment in the future. If you terminate the booking and contract after signing, this pre-payment will not be refunded.

Question 10

What is the £150 deposit mentioned in the payment plan?

Accepted Answer

This is a deposit charged by the apartment, set at £150, typically payable about 9 days before your contract's move-in date; please refer to your contract's payment plan for specific timing. This deposit will be inspected after you move out to determine the amount to be refunded based on any damage, and it will be returned by the apartment or an agency designated by the apartment.

Question 11

Can I pay rent in installments?

Accepted Answer

The apartments under Frseh default to allowing rent to be paid in four installments.

Question 12

When is the rent payment deadline?

Accepted Answer

Please log into your apartment's Student Portal and click on the payment section to find the rent payment deadline. Be sure to pay the rent before the due date.

Question 13

How to Pay Rent

Accepted Answer

Please log into your apartment's student portal, click on payment to check the page for rental due dates and to pay rent online with a Visa/Master card before the due date. The card must be one of the following: Mastercard, Visa, Visa Debit, or Visa Electron. Ensure sufficient balance and accurate account information, and that the bank supports this payment method. The card does not need to be in the cardholder's name. 2. Bank transfer: Under the guidance of an advisor, contact the apartment for the receiving account information, and then complete the payment at the bank. Be sure to note your name and ID for identification, as wire transfers can take several business days to arrive, so plan payments in advance. 3. Phone payment: Call the apartment and provide your account information to complete the payment. 4. On-site payment: Students already in the area may choose to pay rent in person at the apartment front desk.

Question 14

Is the Deposit Paid During Booking the Same as the Security Deposit? How is it Refunded?

Accepted Answer

The deposit paid is a security deposit and does not offset the rent. After completing the booking, your deposit will be transferred to a third-party organization responsible for holding the deposit until the end of the rental period, at which point it will be refunded based on the condition of the room's facilities (severe damage may result in partial or total withholding of the deposit, so any issues should be reported promptly).

Question 15

I Communicated About the Flexible Booking Policy Due to a Delay. When Should I Pay Rent?

Accepted Answer

Since the Flexible Booking Policy is assessed on a case-by-case basis by the apartment, there are no strict uniform standards. After successfully applying for the Flexible Booking Policy, please confirm the revised payment amount and deadline with the apartment.

Question 16

Can I Move In Before Paying Rent?

Accepted Answer

All due rents must be paid when checking in.

Question 17

How to Pay the Deposit? Will It Be Refunded?

Accepted Answer

The deposit will be available for payment 10 days before the contract starts. Since the standards differ among apartment buildings, the amount and necessity of the deposit may vary. Please log in to your payment interface to check if you need to pay a deposit and the corresponding amount. The refund of the deposit will depend on the condition of the room when you move out.

Question 18

Can I Move In Early?

Accepted Answer

Students wishing to move in early should contact their advisors. If the apartment has available rooms for the corresponding rental period and you accept the contract and pay the additional rent, arrangements can be made for early move-in.

Question 19

How to Redeem the Special Offer from the Apartment When Booking?

Accepted Answer

Please refer to the promotional details provided by the apartment at the time of booking and follow those details to redeem with the apartment.

Question 20

Do I need to pay property tax?

Accepted Answer

If you are a qualified full-time student, you will be exempt from paying property tax. You must obtain a property tax exemption certificate from the university. If you do not have this information upon moving in due to not being registered for classes, please make sure to bring the university name and student ID number.

Question 21

When can I move into the apartment?

Accepted Answer

A few weeks prior to your arrival at the dormitory, the management team will invite you to register your move-in time, and the apartment will promptly send you a schedule of available move-in times. You can also log into the student portal to complete the registration in the system.

Question 22

When can I check in?

Accepted Answer

Check-in can be done at the start of the contract. If you arrive at the apartment outside of working hours, it's best to inform the apartment in advance to arrange the check-in process.

Question 23

Can I have pets?

Accepted Answer

No, all pet sizes are prohibited.

Question 24

How can I obtain my access card?

Accepted Answer

After completing the check-in process at the front desk, you can obtain your access card from the apartment's front desk.

Question 25

How do I report a repair?

Accepted Answer

Log into your Student Portal and register for repair requests; the apartment team will respond as soon as possible. Refer to the Student Handbook provided by the apartment for detailed information about repairs.

Question 26

Can someone else pick up my access card for me?

Accepted Answer

No, for safety reasons, your access card can only be picked up by you personally.

Question 27

Can I smoke indoors?

Accepted Answer

No, smoking is completely prohibited inside the apartment. If you need to smoke, please go to the designated smoking area established by the apartment.

Question 28

Can I have pets in the apartment?

Accepted Answer

No, pets are not allowed in the apartment.

Question 29

What should I do if I need a repair?

Accepted Answer

1. Report a repair via the apartment software. 2. Report a repair at the apartment front desk.

Question 30

Can I smoke inside my room?

Accepted Answer

For safety reasons, smoking is prohibited inside the apartment, and there are smoke detectors installed. If you need to smoke, please ask the front desk about the designated smoking area.

Question 31

Are there parking options when moving into Foundry Courtyard?

Accepted Answer

On your move-in day, Foundry Courtyard typically offers temporary parking spaces or unloading areas to assist students and families with moving luggage. These spaces may require advance reservation or are available on a first-come, first-served basis. It is advisable to contact Foundry Courtyard before moving in to confirm specific parking and moving arrangements.

Foundry Courtyard

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Glasgow Foundry Courtyard All Room Types

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Gold Studio

Bronze Studio

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Silver Studio

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Gold Ensuite

Silver Ensuite

Silver Plus Ensuite

Bronze Sky View Ensuite

Bronze Plus Ensuite

2 Bedrooms

Platinum 2 Bed Flat

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