Question 1

Is this apartment exclusively for student applications?

Accepted Answer

This apartment is a community-type apartment and is not limited to student applications.

Question 2

Does the apartment help match roommates?

Accepted Answer

The apartment does not match roommates; all rooms are rented as whole units, and you need to find your own roommate. Of course, you can also use our platform to find a roommate.

Question 3

What should I do if my roommate leaves mid-lease?

Accepted Answer

Since the apartment's rooms are rented as whole units, contracts between roommates are not independent. If a roommate leaves mid-lease, another student must cover the full rental costs. You can also find a new roommate to share the costs.

Question 4

What should I do if my room needs maintenance?

Accepted Answer

Log in to the resident portal and fill out a maintenance request or call the front desk. In urgent cases, you can notify the front desk directly.

Question 5

Is smoking allowed in the apartment?

Accepted Answer

No, it is not allowed.

Question 6

Can I apply for a 1b1b with a friend?

Accepted Answer

Yes, you can.

Question 7

Will I need to pay extra rent if I apply for a 1b1b with a friend?

Accepted Answer

No, the apartment allows up to two people in a studio and up to three in a 1b without additional charges.

Question 8

Can I choose my lease start date flexibly?

Accepted Answer

No, the apartment provides only fixed lease start dates.

Question 9

Can I check in after my lease start date?

Accepted Answer

Yes, just inform the apartment once you finalize your check-in time.

Question 10

Do I need to pay rent for the time I did not stay if I check in after my lease start date?

Accepted Answer

Yes, you are required to pay rent as usual.

Question 11

Can I have someone else check in for me and pick up the keys?

Accepted Answer

Yes, you need to provide a copy of your passport to the person picking up the keys for you and inform the apartment of the proxy's name and phone number.

Question 12

Why do I pay rent 12 times if my lease is less than a year, specifically 11.5 months?

Accepted Answer

Student apartments typically charge according to the actual lease term (e.g., 11.5 months) and divide the total into 12 monthly installments for easier management. In this case, both the lease and website descriptions usually refer to it as a 12-month installment payment. To streamline management, the apartment collects the rent on the 1st of each month or in advance, and late payments may incur late fees; please refer to the contract for details.

Question 13

Can I choose the floor and orientation of my room?

Accepted Answer

The apartment assigns rooms after applicants choose their desired layouts. Students may express their needs, and the apartment will take them into account and prioritize suitable rooms when available. However, it's not guaranteed that all requests can be met, as there may be cases where no suitable room is available.

Question 14

Is there access control in the apartment?

Accepted Answer

Yes, access to the apartment requires a card swipe.

Question 15

What should I do if I don't complete my lease?

Accepted Answer

You can find another student to sublet your room and pay the apartment the fee to modify the contract (the exact amount is specified in the contract).

Question 16

What should I do if I can't find anyone to sublet my room?

Accepted Answer

If you are unable to sublet your room before the end of your lease and cannot change the tenant, forcibly breaking the lease will be considered a breach of contract, and you will be required to pay the apartment a specified fee for the breach (detailed fees are outlined in the contract).

Question 17

Does the apartment have a gym?

Accepted Answer

No, the apartment does not have a gym.

Question 18

Is utility fees included in the apartment rent?

Accepted Answer

The rent you pay does not include other fees; utilities such as water, electricity, heating, and internet rates are billed separately based on usage.

Question 19

Does the apartment have washing machines and dryers?

Accepted Answer

Yes, the apartment provides independent washing machines and dryers in each unit.

Question 20

Does the apartment have air conditioning?

Accepted Answer

No, it does not.

Question 21

Does the apartment provide heating?

Accepted Answer

Yes, but you are responsible for the heating costs.

Question 22

Are there many restaurants around the apartment?

Accepted Answer

The apartment is located near a food street at UW and there are numerous restaurants around, so there's no need to worry if you don't want to cook.

Question 23

Does the apartment provide furniture?

Accepted Answer

No, the apartment does not provide soft furnishings (beds, tables, chairs, sofas, etc.); all rooms only include basic kitchen and bathroom facilities.

Question 24

What kitchen appliances does the apartment provide?

Accepted Answer

Includes a gas stove, oven, refrigerator, dishwasher, range hood, and microwave.

Question 25

Is there a wardrobe in the room?

Accepted Answer

Yes, there is.

Question 26

Are there many Chinese international students living here?

Accepted Answer

The apartment does not provide nationality information of tenants, which is related to racial issues. However, every year there are Chinese international students who choose to live here.

Question 27

Do I need to pay the entire year's rent up front?

Accepted Answer

No, the rent can be paid monthly.

Question 28

Is check-in available 24 hours at the apartment?

Accepted Answer

No, check-in must be done during the apartment's operating hours.

Question 29

What are the apartment's operating hours?

Accepted Answer

The hours are: Monday 08:30 AM - 05:30 PM, Tuesday to Friday 08:30 AM - 05:30 PM, Saturday 10:00 AM - 04:00 PM, and closed on Sunday.

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