Question 1

Are the apartments furnished?

Accepted Answer

The apartments are furnished, with beds, desks, chairs, walk-in closets in the bedroom area, and sofas, coffee tables, and dining tables with chairs in the living room area. The kitchen includes a refrigerator, stove, microwave, dishwasher, and also has an in-unit washer and dryer. Although basic furniture is included, personal items like bedding, kitchenware, and toiletries need to be provided by the tenant. Additionally, please note: there is no ceiling light in the apartment bedrooms.

Question 2

What do shared and private mean in XBXB?

Accepted Answer

In the U.S., apartments are named XBXB, where the first B represents the number of bedrooms and the second B represents the number of bathrooms; for example, 3B3B indicates 3 bedrooms and 3 bathrooms. Units marked as 【single】 or 【private】 refer to single bedrooms suitable for one person; those with 【shared】 or 【double】 tags indicate double bedrooms, suitable for two people.

Question 3

If I rent a single bedroom, does that mean the opposite bedroom must also be a single bedroom?

Accepted Answer

Not necessarily. If you sign a contract for a single room, it only confirms that your own bedroom is a single room. The opposite bedroom could be a single or double room, depending on what type of room the opposite roommate has chosen.

Question 4

What is the size of the bed?

Accepted Answer

Full size, approximately 191 cm × 137 cm

Question 5

Are there washing machines and dryers in the unit?

Accepted Answer

Yes, they are provided.

Question 6

Do all bedrooms have windows? Can the windows be opened?

Accepted Answer

Not all bedrooms have windows. Before applying, you can contact the consultants to indicate your preferences, and specific arrangements will be decided by the apartment.

Question 7

What is the size of each bedroom?

Accepted Answer

The apartment does not provide specific bedroom sizes; based on student feedback, they are approximately 12 square meters.

Question 8

Does the apartment have air conditioning?

Accepted Answer

Yes, the apartment provides central air conditioning.

Question 9

Does the apartment have elevators?

Accepted Answer

Yes, the apartment is equipped with elevators.

Question 10

Is the bedroom door lockable?

Accepted Answer

Yes, the door is lockable.

Question 11

Is it safe to live in the apartment?

Accepted Answer

The apartment has access control, requiring a card to enter and exit, ensuring tenant safety.

Question 12

Does the apartment provide bedding such as quilts and pillows?

Accepted Answer

The apartment does not provide bedding. Although there is a bed and mattress in the bedroom, personal items such as bed sheets, quilts, and towels are not included. Please bring your own sheets, quilts, pillows, towels, etc., or choose to buy them at the supermarket upon arrival.

Question 13

Does the apartment provide shuttle service to the school?

Accepted Answer

Yes, the apartment has a free shuttle service.

Question 14

In which year was the apartment built? How many floors and beds are there?

Accepted Answer

The apartment was built in 2017, has a total of 14 floors, 209 units, and 428 beds.

Question 15

Is there a supermarket near the apartment?

Accepted Answer

Yes, there are grocery stores nearby such as Family Dollar, CVS, and United Provisions, as well as larger supermarkets like The Delmar Loop and Delmar Boulevard Shopping Center.

Question 16

What public facilities does the apartment have?

Accepted Answer

Swimming pool, barbecue area, computer room, study room, free printer, free shuttle service, terrace, gym, and yoga room.

Question 17

Can I take a video of the room I am staying in?

Accepted Answer

Typically, you cannot take a video of the specific room because it is currently occupied, but the apartment will provide videos of model rooms for reference, which have the same overall decoration style, although the actual room will not have soft furnishings and detailed decorations. If there are students in the area, the apartment will take you to visit the model room.

Question 18

What is the difference between a studio and a 1B1B?

Accepted Answer

Studios and 1B1Bs are similar; the main difference is in the living room, with studios being relatively cheaper than 1B1Bs. A studio includes a bathroom and kitchen, with no separation between the living room and bedroom; whereas a 1B1B usually consists of one bedroom, one living room, one kitchen, and one bathroom.

Question 19

How is the sound insulation of the apartment?

Accepted Answer

Compared to China, the sound insulation of American housing is generally poorer, but generally speaking, off-campus apartments usually have better sound insulation than on-campus dormitories. If you choose to rent a studio or a one-bedroom apartment, the sound insulation will be better. Generally, higher-floor units are quieter. If neighbors or roommates make loud noises that affect your rest, please report it to the apartment front desk for assistance.

Question 20

Why is it free to rent a house through Jihao Home?

Accepted Answer

Renting a house through Jihao Home has exactly the same rent as renting an apartment directly. Most American apartments are willing to cooperate with rental platforms and stipulate that the apartment bears the commission, ensuring that the rent remains consistent regardless of the channel used. Therefore, for cooperating apartments with Jihao Home, there is no fee charged to tenants; they provide free assistance in the rental process, avoiding potential process issues and risks, and offer necessary move-in reminders. Your rent, deposit, and other fees are paid directly to the apartment, and you sign the contract with the apartment. Additionally, Jihao Home will give students cashback from the commission.

Question 21

Is there a fee for booking an apartment through the Jihao Home platform?

Accepted Answer

Booking through Jihao Home is free of charge. The contract is signed directly with the apartment, and all fees during the booking process are paid to the apartment. Jihao Home's consultants will assist with the booking process and offer exclusive cashback on top of the discounts provided by the apartment.

Question 22

How often do I need to pay rent?

Accepted Answer

Rent is paid monthly and must be paid before the 1st of each month for the following month.

Question 23

How do I pay the rent?

Accepted Answer

You can pay through the apartment's online resident account, which supports Visa or MasterCard, or you can pay the apartment in cash via check or money order.

Question 24

Can I pay rent by transfer or cash?

Accepted Answer

No, American apartments generally do not accept cash or wire transfers. Rent payment methods include: paying by check, such as a cashier's check or money order, which can be handed to the office or mailed to the apartment. Please print the tenant's name and room number on the check. A cashier's check must be issued at a bank counter, with a fee of about $5-10. Money orders can be purchased with cash or debit cards at places like Walmart and Western Union, usually limited to $500-1000, and amounts over $2000 require ID or Social Security number.

Question 25

Does the apartment's rent include utilities such as water, electricity, and internet?

Accepted Answer

The apartment rent includes water, internet, trash disposal, cable TV, and sewage fees.

Question 26

What is renter's insurance? Why do I need to purchase renter's insurance?

Accepted Answer

In the United States, most apartments require tenants to purchase renter's insurance. This is to protect tenants from damage caused to the property during their stay, such as water damage to floors or carpets, or wall damage caused by moving furniture. Renter's insurance can be used to compensate the apartment or management company. Specific requirements depend on the apartment's policy. Most insurance can be paid monthly or annually at a relatively low cost, usually around $10 to $20 per month, and costs may vary based on the coverage amount, location, and selected options.

Question 27

Does the apartment have a parking lot? Is it indoor or outdoor? What are the fees?

Accepted Answer

Yes, the apartment has a parking lot, and the parking fee is $75 per month.

Question 28

What fees do I need to pay when applying for the apartment?

Accepted Answer

Please check the detailed fees section on the apartment's information page for specific details.

Question 29

Why do I have to pay rent 12 times if my lease is less than a year, for 11.5 months?

Accepted Answer

Student apartments typically charge based on the actual lease duration (e.g., 11.5 months), but for ease of calculation and management, the total lease amount is often divided into 12 equal monthly payments. All installment payments are consistent. In such cases, even though the lease is not for 12 months, the rent payment method is referred to as a 12-month installment. Additionally, to facilitate management, the apartment requires rent to be paid by the 1st of each month or in advance for the next month; late payments may incur late fees, as specified in the lease terms.

Question 30

Does the apartment allow pets? What are the fees?

Accepted Answer

The apartment is pet-friendly. Dogs are allowed: • Restrictions: Aggressive breeds are not allowed. • Monthly pet rent: $25 • One-time fee: $250 • Weight limit: 50 lbs • Limit of 2 pets • Must be spayed/neutered. Cats are allowed: • Monthly pet rent: $25 • One-time fee: $250 • Limit of 2 pets • Must be spayed/neutered.

Question 31

What is the application fee for the apartment?

Accepted Answer

The application fee is the amount charged by the apartment for reviewing the applicant's information; each person must pay this fee. Note: This fee is non-refundable regardless of whether the application is successful or not. The apartment will only formally process the application after receiving the application fee.

Question 32

What is the difference between the application fee and the holding fee?

Accepted Answer

The application fee is charged by the apartment in the United States for reviewing the applicant's materials and background check costs. It is non-refundable regardless of whether the application is successful or not. The holding fee is the amount charged to temporarily reserve the apartment for the applicant during the application background check; it is usually paid along with the application fee. This fee, while non-refundable, can later be converted into a part of the security deposit.

Question 33

How is the deposit refunded?

Accepted Answer

The deposit is usually refunded to the tenant by check after the apartment inspects the tenant's room at the end of the lease, and if there are no issues.

Question 34

Can the deposit be deducted from the rent?

Accepted Answer

The deposit cannot be deducted from the rent. At the end of the rental period, the apartment will check the room for damages or missing furniture, and typically a certain cleaning fee will be charged based on the condition of the room. After the inspection, a move-out bill will be issued, and the remaining deposit will be refunded to the tenant.

Question 35

Does the rent start from the day of check-in?

Accepted Answer

For student apartments, in order to facilitate calculation and management, the rent is paid in 12 installments, shown in the contract as 12 installments; the first month's rent is generally paid before moving in, and subsequent monthly payments are due on the 1st of each month until the lease ends. Regardless of the start date, the full month's rent must be paid for the first month; social-type apartments charge starting from the rental start time in the contract, with the first month's rent usually paid before check-in, with monthly renewal fees due on the 1st. If the residence time for the first and last month is less than a month, the rent is calculated on a daily basis. Please note that the apartment you are browsing is a student apartment.

Question 36

What is the convenience fee when paying rent with a credit card?

Accepted Answer

The convenience fee is the service charge for using a credit card for payment. International card organizations like Visa or MasterCard charge the issuing bank an international transaction fee of about 1% to 1.5% per transaction, and while this fee is charged to the bank, it is ultimately borne by the cardholder. Additionally, various banks may also charge service fees or conversion costs, usually between 1% to 2%. Different banks may vary. It is advisable to use a debit card from the U.S. to pay rent to reduce fees.

Question 37

What should I do if my rent payment shows as failed?

Accepted Answer

A failed online rent payment is usually due to the bank's payment limit restrictions. It is recommended to try multiple smaller payments or use a different credit card; if the problem persists, please contact the bank to inquire about the reason.

Question 38

Can parking fees be paid after owning a vehicle?

Accepted Answer

If you need a parking space, you can go to the apartment front desk to handle it after moving in, pay the corresponding parking fee after the procedure is completed; if you do not need a parking space, you do not need to pay this fee.

Question 39

Can I be assigned to the same room as a specific roommate?

Accepted Answer

This is a student apartment that can rent out by bed or single room; each tenant signs an individual lease, and each person is responsible only for their own lease. The rooms in student apartments are assigned randomly. When booking, you can inform the advisor if you have a roommate, and they will try to arrange you together, but they cannot guarantee it; if you do not have a roommate, the apartment will match you with one based on lifestyle habits and gender, without inquiring about nationality or race to avoid issues of racial discrimination.

Question 40

Can I choose my room? When can I get my room number?

Accepted Answer

Student apartments are assigned randomly, and you can choose the type of room you want when booking; the apartment will arrange rooms for each resident before check-in, and many students only receive their specific room number during the check-in process.

Question 41

Can I choose specific floors and orientations?

Accepted Answer

Student apartment rooms are assigned randomly, but preferences (such as floor or lighting preferences, roommate requests, etc.) can be indicated at the time of application. The apartment will prioritize arrangements if there are available rooms, but it does not guarantee that your requests will be met.

Question 42

Will boys and girls live together?

Accepted Answer

If renting the entire apartment, mixed-gender living is possible; if renting a bed or room separately, the apartment usually arranges for same-gender living unless otherwise requested.

Question 43

Is the rent listed when submitting the application form my final rent?

Accepted Answer

Please note that the booking is subject to the rent on the contract. After submitting the application form, the apartment will review the tenant's background details, and after approval, the contract will be signed, with the rent based on the price in the contract. It is recommended that students confirm as soon as possible after signing the contract to avoid losses due to rent increases by the apartment.

Question 44

What is the process for booking a room?

Accepted Answer

The booking process is as follows (Note: all fees are paid directly to the apartment, the contract is signed directly with the apartment, and the platform charges no fees): [Step 1] Find the type of apartment you wish to apply for on the app, click [Apply Now] to fill out the application form, and the consultant will contact you to assist with the booking; [Step 2] Pay the application fee (for the apartment to review tenant background), some apartments may require a holding fee, please refer to the fee details, payments made will only allow the apartment to start processing the application, non-refundable whether the application is successful or not; [Step 3] The apartment reviews the materials, and upon approval, will send a contract; [Step 4] Sign the contract; [Step 5] Pay the housing deposit; [Step 6] Before moving in, you need to purchase rental insurance and pay the first month's rent (International students without an SSN generally need to pay two months' rent as a deposit, which will be refunded after the lease ends if the apartment checks the room without issues).

Question 45

What is the difference between booking through your platform and booking on my own?

Accepted Answer

The rent when using the platform is exactly the same as when searching for apartments independently. Most apartments in the US are willing to cooperate with leasing platforms and clearly state that the apartments bear the commission, ensuring the consistency of rent across different channels. Therefore, for apartments working with the platform, there are no fees charged to tenants, and the entire process of handling the booking is free, avoiding various errors or inconveniences, mitigating risks, and saving time, while also providing necessary reminders before moving in. Your rent, deposit, and other fees are all paid directly to the apartment, with a lease contract signed with the apartment. In addition, the platform will also refund a portion of the commission to students.

Question 46

Are the start date and lease term of the apartment fixed?

Accepted Answer

Yes, this apartment is a student apartment with fixed start dates and lease terms.

Question 47

What does individual lease mean?

Accepted Answer

Student apartments can be rented by the bed or by the room, meaning each resident signs an individual lease, and each tenant only bears their own share of the rent. If a roommate moves out midway, you do not have to bear their costs.

Question 48

What materials are required for the application?

Accepted Answer

Step 1: Click [Apply Now] at the type of apartment you wish to apply for; Step 2: Upload your passport and I20 form.

Question 49

Can someone under 18 book an apartment?

Accepted Answer

I'm sorry, according to U.S. regulations, all students checking into an apartment in the U.S. must be at least 18 years old at check-in. If you are 17 but will be 18 at check-in, you can also book or apply in your parents' name.

Question 50

Can I move into the room early?

Accepted Answer

Generally, American apartments do not allow early check-in because the previous tenant has not yet moved out, or the apartment needs to be cleaned after the previous tenant moves out.

Question 51

What items should I prepare when moving into a new apartment?

Accepted Answer

Although the apartment is well-equipped, the following items are not included, and tenants may consider preparing the following: Common areas: electronic devices and related cables/chargers, trash cans, trash bags, pots and pans, plates, cups, utensils, coffee maker, cleaning and disinfecting supplies, dish soap, laundry detergent, etc.; Bedrooms: sheets, comforters, pillows, towels, cleaning supplies, shower curtains, and trash cans, as well as other items that make you feel at home.

Question 52

When I arrive locally, what time can I check in? How do I check in?

Accepted Answer

In general, check-in can only be done during the apartment's working hours. Early or delayed check-in requires prior contact with the apartment. Typically, no American apartment allows check-in before the start date of the lease. The documents needed for check-in include: passport, electronic version of the lease agreement, and electronic version of rental insurance.

Question 53

When can I check in?

Accepted Answer

You can check in on the day the lease period starts. If you arrive outside the apartment's office hours, it is best to notify the apartment in advance via email so they can arrange the time. The apartment's management office has fixed working hours (office hours are: Monday to Friday 10 AM - 6 PM, Saturday 10 AM - 4 PM, Sunday 12 AM - 4 PM). If you arrive after office hours, you will need to wait until the next day to check in. Some apartments do not operate on weekends, so students are advised to schedule flights and itineraries according to the apartment's office hours. Please remember, the apartment is not a hotel; if you arrive after working hours on the same day, please arrange for temporary accommodation in advance.

Question 54

If I can't arrive at the apartment at the time specified in the contract, can I check in a few days late?

Accepted Answer

Yes, you can check in a few days late. It is recommended that you inform the apartment in advance about the reason for not being able to check in on time and your expected arrival time. Rent still needs to be paid to the apartment as per the contract's specified time.

Question 55

Is cooking with open flame allowed in the apartment?

Accepted Answer

For safety reasons, most apartments in the United States do not allow cooking with open flame, but tenants can still cook normally.

Question 56

Do I need to clean the room myself after check-in?

Accepted Answer

Yes, after check-in, tenants need to clean the room themselves.

Question 57

Can I change rooms after checking in?

Accepted Answer

If the apartment has vacant rooms, you can generally negotiate with the apartment to change rooms; the apartment will charge a certain room change fee, and whether the change is possible needs to be confirmed with the apartment.

Question 58

What are the consequences if I move out before the lease expires?

Accepted Answer

You can move out before the lease expires, but you still need to pay the remaining months' rent, or sublet the room to someone else who will continue to pay rent; otherwise, it will be considered a breach of contract. Students should be aware: a breach of contract means not only losing the deposit, the apartment has the right to pursue remaining rent, and it may also negatively affect your personal credit record, and some apartments may even report to the Immigration Bureau. If you refuse to pay rent, legal measures may be taken by the apartment.

Question 59

What should I do if I have already applied for and signed the lease, but want to change my mind?

Accepted Answer

In the United States, the content and obligations of contracts after signing are very strict. Once you sign the lease, you must fulfill all the terms of the contract. If you cannot move in, it is recommended that you sublet the room to someone else, who will continue to pay the rent; otherwise, it will be considered a breach of contract. Please note: breach of contract not only results in the loss of your deposit, but the apartment has the right to pursue the remaining rent, and it may negatively affect your credit record, and some apartments may even report to the Immigration Bureau. If you refuse to pay, legal action may be taken by the apartment.

Question 60

Does the apartment allow friends to stay over?

Accepted Answer

Short-term stays are allowed, a few days is fine.

Question 61

How should I proceed if I want to terminate the contract early after moving in?

Accepted Answer

If you have moved in and wish to return to your home country early, you must sublet the contract. You can release sublet information on the Jihao Jia app to find a tenant. Until you find a tenant, the contract still belongs to you, and you must pay the rent on time; once the subletting process is completed, you will no longer have any financial responsibility for the apartment, and future rent will be paid by the tenant to the apartment.

Question 62

What should I pay attention to when processing the lease termination after the lease expires?

Accepted Answer

When moving out, you need to restore the apartment to its original condition upon moving in, including cleaning, leaving no personal belongings or garbage, and ensuring all facilities are in good condition. You need to fill out the Move-out checklist and check with the apartment staff to ensure that the cleaning standards are met so that your deposit can be fully refunded. Please remember to inform the apartment of the check's payee and mailing address in a timely manner.

Question 63

Can the apartment collect my package before I check in?

Accepted Answer

No. The apartment requires that you must complete the check-in in person before they can accept packages.

Question 64

Who should I contact for repairs if there are issues with the facilities in the room?

Accepted Answer

You can email the apartment or contact the front desk to schedule an appointment for the maintenance staff to come and take a look.

Everly On The Loop

Basic Info

Amenities & Services

Price Trend

Saint-louis Everly On The Loop All Room Types

Studio

Studio

1 Bedroom

1B1B A1 Aerial

1B1B A1

1B1B A1 Penthouse

2 Bedrooms

2B2B B1

3 Bedrooms

3B3B C3

3B3B C2

3B3B C1

3B3B C4

3B3B C5

3B3B C6

4 Bedrooms

3B3B C3 Aerial

3B3B C2 Aerial

3B3B C3 Penthouse

3B3B C1 Aerial

2B2B B1 Aerial

3B3B C2 Penthouse

3B3B C1 Penthouse

2B2B B1 Penthouse

Cost Breakdown

Rent Includes

Apartment Regulations

How to renew the lease

How to sublet

Early check-in available

Pet policy

FAQ

Guest Reviews

Map

Submit Enquiry

Everly On The Loop

Basic Info

Amenities & Services

Price Trend

Saint-louis Everly On The Loop All Room Types

Studio

Studio

1 Bedroom

1B1B A1 Aerial

1B1B A1

1B1B A1 Penthouse

2 Bedrooms

2B2B B1

3 Bedrooms

3B3B C3

3B3B C2

3B3B C1

3B3B C4

3B3B C5

3B3B C6

4 Bedrooms

3B3B C3 Aerial

3B3B C2 Aerial

3B3B C3 Penthouse

3B3B C1 Aerial

2B2B B1 Aerial

3B3B C2 Penthouse

3B3B C1 Penthouse

2B2B B1 Penthouse

Cost Breakdown

Rent Includes

Apartment Regulations

How to renew the lease

How to sublet

Early check-in available

Pet policy

FAQ

Guest Reviews

Map

Premium Listings

Submit Enquiry