Question 1

When was the apartment built? How many floors does it have?

Accepted Answer

The apartment was built in 2018, consisting of three buildings, with the highest being 53 floors, offering a total of 1871 rental units.

Question 2

How safe is the area around the apartment?

Accepted Answer

The apartment is located in the core area of LIC, a newly developed residential area with a concentration of apartment buildings. The subway is easily accessible, allowing travel to NYU, SVA, Parsons, and other colleges in 20-30 minutes. Most tenants are students from major universities and local professionals, indicating a high level of tenant quality. The apartments in this area are relatively new, with strict application reviews and 24-hour concierge service for visitor registration.

Question 3

Does the rent for the apartment include utilities?

Accepted Answer

The rent includes water and gas, but not electricity and internet fees.

Question 4

Is there a washer and dryer in the apartment?

Accepted Answer

Every apartment unit is equipped with an in-unit washer and dryer.

Question 5

What special services does the apartment offer?

Accepted Answer

The apartment features a separate five-story building that serves as a communal facility for the three buildings, making it one of the most luxurious apartment complexes in the LIC area. It includes a gym, indoor and outdoor pools, sauna, study rooms, and media rooms. There is also a garden and a dedicated dog park, providing ample community activity space.

Question 6

Is there a subway near the apartment? How long does it take to walk to the subway station? Are there buses nearby?

Accepted Answer

It's a 4-minute walk to the Queensboro Plaza subway station and just 1 minute to the Queens Plaza station. The E/M/R/7N/W subway lines provide quick access to the island and Flushing, taking about 25 minutes to reach schools such as NYU, SVA, Parsons, NYIT, and Fordham, and 40 minutes to Columbia University.

Question 7

Is there parking near the apartment? How much does it cost to park?

Accepted Answer

The apartment has its own parking lot costing $475 per month, while third-party parking lots generally charge around $300, depending on the vehicle type.

Question 8

Is there a free shuttle from the apartment or nearby school buses?

Accepted Answer

The apartment does not provide free shuttle service.

Question 9

Does the apartment have a gym and pool? Is it open 24 hours?

Accepted Answer

The apartment has a gym and indoor/outdoor pools, but they are not open 24 hours a day. The exact hours depend on the building facility hours, and the outdoor pool is only open during the summer.

Question 10

Does every room in the apartment come with lights?

Accepted Answer

There is a ceiling light in the hallway, but the bedrooms and living rooms do not come with ceiling lights, which need to be purchased by the tenants.

Question 11

Does the apartment come with curtains? Do I need to bring my own?

Accepted Answer

No need to bring your own curtains as they are already pre-installed. If you are concerned about light-blocking, you can purchase blackout curtains later on.

Question 12

Does the apartment have an elevator?

Accepted Answer

Yes, the building is equipped with smart elevators that have different access levels.

Question 13

Does the apartment have heating and air conditioning? Is the heating electric or water-based?

Accepted Answer

The apartment has air conditioning and uses electric heating.

Question 14

Are there supermarkets near the apartment?

Accepted Answer

There is a Food Cellar supermarket just 5 minutes away by foot, and nearby, you'll find Mr. Wonton restaurant and bubble tea shops, making it very convenient for daily life.

Question 15

Is the stove in the apartment gas or electric?

Accepted Answer

The stove uses natural gas.

Question 16

Is the apartment carpeted or hardwood?

Accepted Answer

The apartment features hardwood flooring.

Question 17

Does the apartment have floor-to-ceiling windows?

Accepted Answer

They are not floor-to-ceiling windows; there are standard windows, though part of the living room has floor-to-ceiling windows.

Question 18

Do these apartments come furnished?

Accepted Answer

In the United States, almost 99% of apartments do not come furnished, as Americans adhere to the principle of clean move-in and move-out. They believe that the space should be arranged by the residents themselves. The apartments are fully finished, with kitchen appliances such as refrigerators, ovens, and stoves provided, along with walk-in closets. However, tenants will need to purchase beds, sofas, and tables themselves. Furniture can be sourced from various places, including IKEA, Target, or through senior students selling used items, which is economical and practical.

Question 19

What is included in the room?

Accepted Answer

The room does not have beds, tables, or any soft furnishings but is equipped with essential appliances such as a refrigerator, oven, heating, stove, dishwasher, and a wardrobe in the bedroom.

Question 20

Is there internet in the room?

Accepted Answer

The apartment has internet ports, allowing tenants to choose from the building's internet package or other service providers, with costs depending on the speed.

Question 21

What is the typical lease duration for the apartment? What are sublease options?

Accepted Answer

Most rental listings in the market are for long-term leases starting at 12 months. This is a strict policy for the apartment, and it's generally not negotiable. Furthermore, since most listings come unfurnished, they are also unsuitable for short-term rentals. Due to this inflexibility in lease terms, there are many sublease listings available. However, it is vital to ensure the legality of these subleases, as many people act as unauthorized subletters and cannot guarantee tenant rights. The apartment only recognizes the rights of occupants listed on the lease, and issues may lead to eviction by the building management or original landlord, resulting in financial loss. Therefore, signing a lease directly with the apartment is recommended for legality and security.

Question 22

Does the apartment allow pets? What is the pet fee?

Accepted Answer

Pets are allowed in the apartment, and there is no pet fee.

Question 23

Are there any discounts or free month policies for the apartment?

Accepted Answer

A “free month” refers to a promotional policy set by the building based on supply and demand, such as paying rent for 12 months but getting an additional month free. Such promotional policies can change frequently, so please consult an advisor for confirmation before booking.

Question 24

Can I choose the start date freely?

Accepted Answer

Apartments usually provide a specific range of available rental dates for each unit, and it's recommended to choose a start date within that range. For specific requests to move in earlier or later, please consult your housing advisor.

Question 25

Is it allowed to have a person in the living room of the apartment? Can I create a partition?

Accepted Answer

Many brand new apartment buildings have large interiors with good living conditions. Due to high rent costs, the living room can also be rented out to a roommate to help share expenses. Choosing to live in the living room is a great value since it usually features large windows for ample light and plenty of space at a lower price. We collaborate with partitioning service companies and can provide this service where allowed by the apartment's policies. Due to safety regulations, partitions cannot reach the ceiling and must leave around 30 cm of space, which can be decorated with bookshelves, curtains, or closets, facilitating entry. The costs for partitions typically range from $1000 to $1600, starting around $800 depending on wall specifications. However, some apartments do not allow such partitions. In this case, worry not; you can select closets, screens, or bookshelves as soft partitions, which are low-cost, easy to dismantle, and provide sufficient privacy space. For styles and real photographs of partitions, please consult your advisor.

Question 26

Does the rent for the apartment cover utilities?

Accepted Answer

The rent includes water fees. Electricity and internet fees need to be paid by the tenants on a monthly basis, usually shared among roommates. Facility fees are $99 per person per month but are not mandatory.

Question 27

How long does it take to install the partition? Can it be done before moving in?

Accepted Answer

Creating a partition generally takes about half a day and requires prior appointment scheduling, with the contractor arriving with materials to do the job. Partitions cannot be done in advance due to strict guest screening of the apartments; non-tenants cannot obtain keys to enter the room beforehand.

Question 28

Am I responsible for the cost of the partition?

Accepted Answer

Typically, the cost of partitions is shared among roommates, and they can agree on a ratio for the expense.

Question 29

Is the rent for the apartment paid monthly?

Accepted Answer

International students need to pay a guarantee fee to the guarantor company, and after passing the verification, rent is paid monthly.

Question 30

Why is a guarantor required for booking apartments in New York? What is a guarantor?

Accepted Answer

In New York, being an international student, apartment rental companies typically offer two payment options: one is a guaranteed monthly pay option and the other is to pay the entire year's rent upfront. Due to changes in New York law in July 2019, currently over 90% of apartments in the market only accept guarantees with monthly payments. A small number of apartments may accept advance payments. For specific details, please consult your advisor. Therefore, we are required to find a guarantor to pass the apartment's screening process and finally sign the lease. Jihao Home can help provide a guarantor company and assist in completing the guarantor process. Note that the guarantor's service is not free; they usually charge one month of rent as a service fee, payable only once, with the actual fee based on the documentation provided by the guarantor company.

Question 31

Why do apartment prices in New York have a distinction between Gross and Net prices before and after discounts?

Accepted Answer

Apartments in New York/New Jersey are known for their high rental costs, but they also provide corresponding discounts based on market conditions. Such discounts generally come in the form of rent waivers. For instance, if Apartment A has a monthly rent of $3000, they may offer a deal where if you rent for 12 months, you get one month free; meaning you don't pay rent for one of those months. In this case, we call $3000 the Gross rent, while the actual rent after the discount (3000*11/12=$2750) is labeled as Net rent. When advertising, apartments typically highlight the discounted Net rent. If you choose to pay the entire year upfront, your total payment remains at $3000*11=$2750*12, totaling $33,000.

Question 32

Is the price the same if I book through you as if I contact the apartment directly? Is your price the lowest?

Accepted Answer

The prices for booking through us are the same as directly contacting the apartments, with no markup. We provide the latest listings, professional advice, help with rental procedures, and facilitate communication between you and the apartment regarding your needs. Additionally, we have a “best price guarantee” policy: if you find the same apartment type at a lower price through another third-party booking platform, after verification, we will compensate you for the price difference. Furthermore, we have long-term partnerships with several overseas apartment groups to secure exclusive booking discounts for students.

Question 33

Is there a service fee or brokerage fee when booking through Jihao Home?

Accepted Answer

The rental market in New York/New Jersey is well-established, and students usually do not need to pay brokerage fees as these are covered by the apartment management. Students can feel confident in their choices. Our platform recommends suitable listings based on student needs, and before application, we will provide an itemized list of all costs. Additionally, licensed agents will help students capture apartment details, verify information, assist in applications, guarantor processes, and contract signing. We also offer exclusive cashback programs; please consult your advisor for details.

Question 34

If roommates have different arrival dates, how should the start lease date be set?

Accepted Answer

Apartments are rented out as a whole. In case roommates have different arrival dates, it's recommended to set the leasing date based on the arrival of the first person.

Question 35

Are the prices displayed for the whole apartment? Are they up-to-date? Can I book just one room?

Accepted Answer

The displayed prices are for entire apartments, influenced by market demand and rental timings. For real-time pricing, please contact your advisor for a check, as the app serves only as a reference for unit types and pricing. Apartment types in New York include studio, 1B, 2B, and even 3B, with studios being open-plan style and no division between bedrooms and kitchens, suitable for single occupancy. Given high rental costs in New York, often a living room can be rented out to share expense, allowing a studio to accommodate two people, and a two-bedroom apartment to accommodate three, and so on. Additionally, in New York, apartments must be rented as whole units, and individual rooms cannot be rented separately. Hence, roommates should be matched in advance.

Question 36

How is the pricing determined for each room during shared rentals?

Accepted Answer

This apartment is available for whole-unit rentals only and does not provide pricing for individual rooms. To facilitate roommate matching, advisors will suggest suitable prices for each room. Typically, there is a price difference of around $200 per room, which can be adjusted based on factors such as orientation and size. If you have questions about room pricing, please communicate with your roommates or advisor.

Question 37

What is the size of the room? Can I choose the orientation?

Accepted Answer

To find out the actual layout of the apartment, please consult your leasing advisor, as layout dimensions will be in feet, which you can convert. Overall, Manhattan is not oriented perfectly to the south or north; the rental market in the U.S. does not emphasize orientation too much. Generally, higher floor units tend to have better lighting, and if you have specific orientation requests, it’s best to reach out to your advisor.

Question 38

What materials are needed to book this apartment?

Accepted Answer

When booking, you need to provide materials such as your passport, admission letter, I-20, and visa. If you lack any documents, please consult your advisor to see if an early application is possible and to arrange for subsequent materials.

Question 39

What fees are required to book this apartment?

Accepted Answer

Please refer to the fee schedule in the relevant app.

Question 40

What is the procedure for booking this apartment?

Accepted Answer

The apartment consists of three buildings, offering over a thousand layouts. To efficiently manage and match the listings, tenants need to email the building in advance, detailing the desired layout, move-in date, and budget. The building will then send suitable listings based on these requirements, and the tenant must select from the options received. For specific email templates, please consult your leasing advisor. Once an apartment is selected, the booking process is as follows: (1) Submit an online application for the apartment and pay a $20 application fee per person, after which the apartment will be taken off the market upon receiving the application. (2) Provide your passport, I-20, offer, and visa for the background check. (3) Fill out the guarantor application online, and pay the guarantor fee after approval. (4) After the guarantor fee payment is completed, the apartment will issue a contract. (5) Check the details of the contract, including rent, lease duration, and free month information, and complete the signing. (6) Pay the security deposit and the first month's rent.

Question 41

How long does it take to complete all the procedures after submitting the application?

Accepted Answer

Typically, the entire booking process is completed about a week after the application is submitted.

Question 42

After submitting the application, is the apartment automatically mine?

Accepted Answer

The platform will assist in confirming the status of available apartments. Apartments are processed in the order the online applications are received, on a first-come, first-served basis.

Question 43

Is the apartment's contract in paper format? How is the contract signed?

Accepted Answer

The apartment uses electronic contracts, which will be sent to tenants via email, and signed electronically.

Question 44

If I'm not in the U.S., how can I see the actual condition of the apartment?

Accepted Answer

Jihao Home has a branch office in New York and licensed agents who can provide real photos of the apartment. If you have friends or relatives nearby, they can also assist in arranging an in-person viewing.

Question 45

Can I view the apartment in person if I am in the U.S.?

Accepted Answer

Yes, we have a branch in New York where our staff can schedule appointments and accompany you for viewings.

Question 46

Is a deposit required for the apartment? How much is it typically?

Accepted Answer

Yes, a deposit is required, typically equal to one month's rent for international students. The exact amount can be checked with your advisor. In the case of shared rentals, the deposit is commonly shared among roommates.

Question 47

When will the deposit generally be refunded to me?

Accepted Answer

The deposit will be refunded at the end of the lease term provided that there are no damages. If there are damages, deductions may apply. Before moving out, you can hire cleaning services to ensure the room is in good condition. Typically, the deposit is returned by check around two months after moving out, depending on the apartment's processing efficiency.

Question 48

What should I prepare in advance before moving in?

Accepted Answer

Before moving in, tenants should confirm the time for check-in and key collection with the building and verify whether only the lease holder can check in. For late flights, it's advisable to book a hotel for the first night. If you need to move furniture, please make elevator reservations with the building in advance. Moreover, make sure to read the welcome letter from the apartment carefully for any pre-move-in reminders, including setting up electricity service and purchasing renter's insurance.

Question 49

When can I check in to the apartment?

Accepted Answer

Check-in for the apartment typically occurs on weekdays from 10:00 AM to 5:00 PM, depending on instructions provided in the welcome letter. If arriving on a non-business day or on a late flight, please contact the building in advance to confirm check-in availability.

Question 50

Can I receive packages early before moving in? Can I ask friends to put furniture in the apartment early?

Accepted Answer

Generally, this is allowed, but it's best to not do it too early. During the back-to-school season, apartments receive many packages, which increases the chance of lose. However, apartment policies may change at different times, so please consult your leasing advisor for specific information.

Question 51

Can I set up the internet before moving in?

Accepted Answer

No, it's not permitted. The apartment has strict check-in protocols, requiring valid ID for check-in. Internet installation crews cannot proceed with setup before check-in.

Question 52

What materials do I need to bring when checking in?

Accepted Answer

You need to present your passport and ID at the front desk to complete the check-in process.

Question 53

Who do I contact for repairs if something in the apartment is broken after moving in?

Accepted Answer

Before moving in, the apartment conducts thorough inspections and cleaning. If you notice faulty items or insufficient cleanliness upon arrival, it's recommended to take photos and promptly contact apartment management for repairs.

Question 54

Is it possible to terminate the lease early? Can I break the lease?

Accepted Answer

Generally, early termination is not permitted. Contracts in the U.S. must be strictly adhered to regarding lease duration. If you encounter special circumstances, it's advisable to look for a subtenant; specific provisions can be found in the lease regarding early termination.

Question 55

When should I pay the rent?

Accepted Answer

Rent is typically due on the 1st of each month, and management sends rent bills to the tenant's email.

Jackson Park

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New York Jackson Park All Room Types

Studio

Residence 40B

Residence 29U

1 Bedroom

Residence 20B

2 Bedrooms

Residence 12M

Residence 28E

3 Bedrooms

Residence PH4-A

Residence PH4-D

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