Question 1

Does the apartment come with furniture?

Accepted Answer

The apartment is equipped with furniture such as beds, tables, chairs, and sofas. Please check the listing details for exact amenities.

Question 2

Why do I pay rent 12 times if my lease is less than a year and I rented for 11.5 months?

Accepted Answer

Student apartments charge fees based on your actual rental period (e.g., 11.5 months). For easier calculation and management, this is divided into 12 monthly payments. In this case, it is usually referred to as a 12-month installment plan rather than rent. The apartment expects the rent to be paid on the 1st of each month or in advance. Late payments may incur a late fee; please refer to the contract for details.

Question 3

Can I rent alone if I don't have a roommate?

Accepted Answer

Yes, the apartment offers individual leases. An individual lease means each resident is only responsible for their own bedroom and some common areas. If you don't have a roommate, the apartment will try to match you based on your preferences (please note that requests for specific nationalities due to discrimination laws are not allowed). If you have a pre-arranged roommate, you can mention it, and the apartment will do its best to keep everyone together, but since these are individual leases, they cannot guarantee 100% placement in the same unit.

Question 4

Can I move in earlier?

Accepted Answer

In the U.S., it is generally not allowed to move in early, since the previous tenant may not have vacated yet, or the apartment needs cleaning after the previous tenant leaves.

Question 5

Is there a washer and dryer in the apartment?

Accepted Answer

Yes, it is available.

Question 6

What payment methods are accepted for rent?

Accepted Answer

Payments can be made online using VISA or MasterCard.

Question 7

Does the apartment have air conditioning?

Accepted Answer

Yes, it has air conditioning.

Question 8

Is there an elevator in the apartment?

Accepted Answer

Yes, there is an elevator available.

Question 9

Can I choose the orientation of my room?

Accepted Answer

In the U.S., they don’t generally allow for direction selection, but you can note your preference for a well-lit room during application. If there are sufficient vacancies, the apartment will prioritize your request, but they can't guarantee a perfect match.

Question 10

Is there a parking lot at the apartment?

Accepted Answer

Yes, there is a parking lot available, costing $150 per month (the above fees are for reference only; actual amounts are based on the apartment's contract).

Question 11

Does the apartment have heating?

Accepted Answer

Yes, there is heating available.

Question 12

What is the apartment application fee?

Accepted Answer

The apartment application fee is charged for reviewing applicant materials and must be paid by every individual applying. Please note, this fee is non-refundable regardless of the outcome. The apartment will only process the application after receiving the fee.

Question 13

What is renter's insurance? Why do I need to buy it?

Accepted Answer

U.S. apartments often require tenants to purchase renter's insurance (Renter Insurance). Most insurance options can be paid monthly or annually, with costs averaging around $12 per month, and coverage amounts vary based on your selected limits, area, and options; it helps protect against property loss and reduces liabilities in case of disputes.

Question 14

Will the apartment accept my packages before I move in?

Accepted Answer

No, the apartment requires you to be checked in before they can accept any packages on your behalf.

Question 15

What time can I check in when I arrive? How to proceed?

Accepted Answer

Generally, check-in can only be done during the apartment's business hours. If you need to check in early or late, you must contact the apartment in advance, as per their requirements. Normally, check-in cannot occur before the lease start date. Required documents for check-in include: passport, electronic version of rental agreement, electronic version of renter's insurance, etc.

Question 16

What do I need to do if I want to terminate my lease?

Accepted Answer

You cannot terminate your lease early before it ends, but you can sublet your room. When the lease ends, ensure you take your personal belongings, clean up the room, and return the keys and elevator cards to the apartment.

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