Question 1

What documents are needed for room application?

Accepted Answer

You need to provide a visa, passport, i20, and offer

Question 2

Is smoking allowed in the apartment?

Accepted Answer

Smoking is not allowed in the apartment

Question 3

Is there maintenance service in the apartment?

Accepted Answer

The apartment has maintenance staff; you can contact the office for repairs due to non-human damage.

Question 4

Are pets allowed in the apartment?

Accepted Answer

Yes, pets are allowed; cats cost $30/month and dogs cost $60/month

Question 5

Are the apartments furnished?

Accepted Answer

The ridge is not furnished

Question 6

Is there parking available in the apartment?

Accepted Answer

There is no parking available in the community

Question 7

What are the payment options for rent?

Accepted Answer

You can pay on the official website or use a money order

Question 8

Does the rent cover additional fees?

Accepted Answer

Rent does not include any additional fees

Question 9

What recreational facilities are available in the apartment?

Accepted Answer

The apartment has study areas, barbecue zones, outdoor fireplaces, rooftop gardens, activity rooms, study rooms, TV areas, a gym, and a swimming pool

Question 10

Is there a washing and drying facility in the apartment?

Accepted Answer

Each unit has its own washing and drying facilities

Question 11

Is free wifi provided in the apartment?

Accepted Answer

The apartment provides free wifi and wired Internet connection

Question 12

What facilities are available in the room?

Accepted Answer

Facilities include a dishwasher, oven, refrigerator, microwave, walk-in closet, sink, carpet, curtains, pantry, mirror, toilet, shower, wash basin, washing machine, and dryer

Question 13

Can I arrive early and store my luggage?

Accepted Answer

No, apartments in the US do not allow early check-in. The time specified in the contract is when you can check in. Before that, the previous tenant may still be in the apartment, so you cannot store luggage early. If you arrive early, you can choose to stay at a local hotel or Airbnb.

Question 14

Is the quoted rent for an individual or the entire apartment?

Accepted Answer

The quoted rent is for the entire apartment

Question 15

How and when should rent be paid?

Accepted Answer

Rent for the apartment is paid monthly, typically required before the first of each month for the next month’s rent, check the rental contract for specifics.

Question 16

Does the apartment provide bedding?

Accepted Answer

The apartment does not provide bedding; please bring your own sheets, blankets, pillows, and towels, or you may choose to buy them locally upon arrival.

Question 17

What is the difference between booking through your platform and booking by myself?

Accepted Answer

We are a booking platform that facilitates communication with the apartments and assists with application procedures, providing services in Chinese to avoid and resolve potential errors or inconveniences, saving you time. Additionally, your rent, application fees, and parking fees are paid directly to the apartment, and the contract is signed directly between you and the apartment; we only assist with the booking process.

Question 18

Can I choose my room?

Accepted Answer

If there are multiple units available, you can choose your room.

Question 19

Can I check in early?

Accepted Answer

In the U.S., apartments typically do not allow early check-ins because the previous tenant may not have moved out, or the apartment needs to be cleaned after their departure. In emergencies, you can contact the apartment to negotiate an early check-in, which often incurs extra charges.

Question 20

What is rental insurance and why should I purchase it?

Accepted Answer

In the U.S., most apartments require tenants to purchase rental insurance. This is because if a tenant accidentally damages the property during their stay, such as water damage to flooring or carpets, or structural damage caused by moving in, the rental insurance will cover compensation to the apartment or management company. Requirements vary by apartment. Most insurance options can be paid monthly or annually, and costs are relatively low, averaging around $10 to $15 per month, with prices varying based on coverage limits, location, and selected items.

Question 21

Can the apartment receive packages on my behalf?

Accepted Answer

The apartment can receive packages, but they can only assist in receiving items after you have checked in.

Question 22

What is the application fee for the apartment?

Accepted Answer

The application fee is charged by the apartment to review the applicant’s materials, and it is a fee that everyone must pay when applying for an apartment. Please note that this fee is non-refundable regardless of whether the application is successful. The application will only be processed formally after the application fee is submitted.

Question 23

Can I change my room after checking in?

Accepted Answer

If you have confirmed with the apartment that there are available units, generally you can negotiate a room change; however, whether a room change is possible depends on the apartment's response at the time.

Question 24

Can I have friends stay overnight?

Accepted Answer

According to the contract, it is usually allowed for friends to stay here temporarily for a few days.

Question 25

What should I pay attention to when moving out?

Accepted Answer

When moving out, you need to restore the apartment to its original condition, clean it, leave no personal items or trash, and ensure all facilities are intact. Also, fill out the move-out checklist and check with the apartment staff to ensure cleanliness standards are met for the full refund of the deposit. Don't forget to provide the correct payee and mailing address for the apartment. The refund checks are usually received within a month.

Question 26

Can we inherit the previous tenant's furniture?

Accepted Answer

It's important to clarify that in the United States, tenants must clear out their belongings when moving out. If not, the landlord will deduct from the deposit. So, when the new students move in, the room will be empty.

Question 27

When can I check in locally? How do I do it?

Accepted Answer

Generally, check-in can only be done during the apartment's office hours. If you need to check in outside of these hours, you must contact the apartment in advance. Typically, in the U.S., you cannot check in before the lease start date. Required documents for check-in include your passport, electronic version of the rental contract, and rental insurance.

Question 28

What should I do to move out when the lease is about to expire?

Accepted Answer

After the lease expires, if you do not plan to renew, you usually need to notify the apartment 60-90 days in advance. If you do not inform them, the apartment may automatically renew the lease, and this is generally specified in the contract and by the apartment's interpretations.

Question 29

What is the security situation of the apartment? Is there any access control?

Accepted Answer

The apartment has a 24-hour access control system.

Question 30

Can I check in at the apartment if I arrive on a night flight?

Accepted Answer

If you are unable to check in during the apartment's office hours, you will need to check in the next day. Therefore, students should plan their flights and schedules reasonably according to the apartment's office hours. Remember, the apartment is not a hotel; if you cannot arrive at the apartment during office hours, please book a hotel or guesthouse for that night in advance.

The Ridge Apartments

Basic Info

Amenities & Services

Boston The Ridge Apartments All Room Types

1 Bedroom

1 Bed 1 Bath

2 Bedrooms

2 Bed 2 Bath

Cost Breakdown

Apartment Regulations

Pet policy

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