Question 1

Does the room come with furniture?

Accepted Answer

Apartments in Boston typically do not come furnished.

Question 2

What facilities are available in the room?

Accepted Answer

Equipped with a full set of kitchen and bathroom facilities, including a refrigerator, microwave, stove, oven, dishwasher, as well as a toilet, sink, and shower.

Question 3

Is there a fee to use the gym in the apartment?

Accepted Answer

No, it is free for residents.

Question 4

Is early check-in possible?

Accepted Answer

No, the previous tenant's lease has not ended.

Question 5

What is the difference between studio and 1b1b?

Accepted Answer

The difference between studio and 1b1b mainly lies in the presence of a living room. A studio includes a bedroom, bathroom, and kitchen, while a 1b1b includes a living room, bedroom, bathroom, and kitchen.

Question 6

How do I pay the rent for the apartment?

Accepted Answer

Rent is paid monthly on the apartment's official website.

Question 7

Does the apartment have individual washers and dryers?

Accepted Answer

Some units have them, while others do not.

Question 8

Can undergraduate students live in this apartment?

Accepted Answer

The apartment accepts undergraduate students.

Question 9

Does the apartment have parking spaces? Are they indoor or outdoor? What are the fees?

Accepted Answer

There are parking spaces available, with indoor spaces costing $170/month and outdoor spaces $95/month.

Question 10

Are pets allowed in the apartment? What are the fees?

Accepted Answer

Pets are allowed.

Question 11

Does the rent include water, electricity, internet, and gas fees?

Accepted Answer

It includes water and gas.

Question 12

Is there air conditioning in the apartment?

Accepted Answer

Yes, there is air conditioning.

Question 13

What is the deposit required for the apartment application?

Accepted Answer

The deposit is $500.

Question 14

Does the apartment have heating?

Accepted Answer

There is central heating provided.

Question 15

Is the floor in the room carpeted or hardwood?

Accepted Answer

The room has hardwood floors for easy cleaning.

Question 16

Does the apartment have an elevator?

Accepted Answer

Yes, there is an elevator.

Question 17

Is there a subway near the apartment?

Accepted Answer

Close to the red line

Question 18

Is smoking allowed in the apartment?

Accepted Answer

No, smoking is prohibited inside the apartment.

Question 19

Can I choose my own roommate?

Accepted Answer

If you rent the entire apartment, you can find your own roommate after making a reservation.

Question 20

What should I do if the facilities in the room are damaged?

Accepted Answer

You can contact the apartment for repairs regarding any issues in the room.

Question 21

What is the minimum rental period for the apartment?

Accepted Answer

The rental period is from 3 to 12 months.

Question 22

What is rental insurance? Why do I need to purchase it?

Accepted Answer

Luxury apartments often require tenants to buy rental insurance. It is relatively inexpensive, costing around 100-200 a year, and the premium varies based on coverage, area, and choices of policy; it helps prevent property loss and reduces liability in disputes.

Question 23

Does everyone need to buy insurance, or is it enough to buy one for the entire rental unit?

Accepted Answer

One insurance is sufficient for each rental unit.

Question 24

Can I choose the orientation of my room?

Accepted Answer

In the USA, orientation is not emphasized, but you can check the orientation based on the information provided by the apartment during the application.

Question 25

Does the apartment provide package collection services?

Accepted Answer

The apartment has a 24-hour front desk that offers package collection services.

Question 26

Is there a cancellation policy for the apartment?

Accepted Answer

Currently, there is no cancellation policy.

Question 27

What is the maximum number of people allowed in a two-bedroom unit?

Accepted Answer

The 2b2b unit allows up to three students to live together, and they can all sign the lease.

Question 28

Is it possible to live in the living room?

Accepted Answer

The living room is allowed to be used as a living space and can be reasonably included in the lease.

Question 29

How to pay rent after moving in?

Accepted Answer

After moving in, rent can be paid monthly through the apartment's account.

Question 30

Can I only pay for my own rent if my roommate moves out?

Accepted Answer

No, in Boston, it is common to rent the entire unit, and the apartment will charge for the entire rental amount.

Question 31

How is the internet quality in the apartment?

Accepted Answer

The internet quality depends on the service provider you choose.

Question 32

Does the apartment provide indoor cleaning services?

Accepted Answer

The apartment regularly cleans the common areas but does not handle room cleaning.

Question 33

Does the apartment have a security system?

Accepted Answer

Yes, the apartment has a security system.

Question 34

Does the apartment have property management?

Accepted Answer

Yes, the apartment has property management.

Question 35

Can maintenance be performed in the apartment?

Accepted Answer

The apartment has maintenance staff; if there is any damage not caused by the tenant, contact the apartment office for repairs.

Question 36

What should I do if I cannot fulfill my lease?

Accepted Answer

You can find another student to sublet and pay the apartment the fee for changing the contract, as specified in the contract.

Question 37

What should I do if I can't find someone to sublet?

Accepted Answer

If you cannot find someone to sublet before the lease ends, forced termination will be considered a breach of contract, and you must pay a penalty fee to the apartment, as outlined in the contract.

Question 38

Does the apartment only accept student applications?

Accepted Answer

This apartment is open to the public, not just student applications.

Question 39

What should I do if my roommate wants to terminate their lease early?

Accepted Answer

Since the apartment is rented as a whole unit, all tenants are named on the contract. If a roommate wants to terminate their lease early, they need to find someone to take over the lease, and those who continue to live must share the cost of the entire unit.

Question 40

Can I schedule a viewing?

Accepted Answer

Yes, you can contact the rental advisor from Xiao Ju to schedule a viewing.

Question 41

What should I pay attention to when moving out?

Accepted Answer

When moving out, ensure that you restore the apartment to its original condition, including cleaning it, removing all personal items and trash, and making sure all facilities are intact. Complete the move-out checklist and check with the apartment staff to confirm that the cleaning meets the required standards to ensure a full refund of your deposit. Don’t forget to leave the correct payee and mailing address for the apartment, as the refund check usually takes about a month.

Question 42

What should I do if I have suggestions for the apartment services?

Accepted Answer

If you have any suggestions, please provide direct feedback to the apartment. We encourage residents to communicate directly with the management instead of complaining without resolving the issues.

Question 43

Does the apartment provide airport transfer services?

Accepted Answer

Typically, the apartment does not offer airport transfer services; common transport options include shuttle or taxi services. Please consult the platform advisor for assistance.

Question 44

Can I check in on the same day if my flight arrives at school in the evening?

Accepted Answer

The apartment management office has specific operating hours. If you arrive after these hours, you will need to wait until the next day to check in. Some apartments are closed on weekends, so students should plan their flights and itineraries according to the office hours. Remember, apartments are not hotels, so if you arrive after the office closes, please arrange for temporary accommodation in advance.

Question 45

What should I do if the apartment I booked doesn't meet my expectations?

Accepted Answer

Please contact the apartment management directly to express your concerns and coordinate with them. If there is no room for adjustment and you do not wish to breach the contract, the best option is to sublet the apartment to someone else. We strongly discourage moving out without any communication, as once you sign, the agreement is binding in the U.S.; the landlord is entitled to collect full rent regardless of whether you stay. If you genuinely have special circumstances that require you to vacate, the landlord will typically request that you find a replacement tenant before moving out, but you will still be responsible for rent during the vacancy period until the lease expires. To avoid complications, it is best to adhere to the lease, as your payment history is closely tied to your credit record. Forcibly breaking the lease can severely impact your credit and may incur one to two months' rent as penalties.

Question 46

Can the apartment accept my packages before I check in?

Accepted Answer

No, the apartment's policy is that package acceptance is only allowed after check-in is completed personally.

Question 47

Can I terminate my lease at any time after signing it in the U.S.?

Accepted Answer

Generally, once a lease is signed, it becomes effective immediately, and neither party can terminate it early. U.S. law states that if a tenant signs a long-term lease, they must pay the rent for the entire term, even if they move out. If a tenant truly has a special circumstance that requires them to leave, the landlord will typically require the current tenant to find a replacement tenant before moving out, but the current tenant will still be responsible for the rent during this period until the lease term ends. To avoid complications, it is best to adhere to the lease, as payment records are closely tied to credit scores. Forcibly terminating the lease may severely impact one's credit score and may incur penalties of one to two months' rent.

Question 48

What should I do if I want to rent a two-bedroom apartment but don't have a roommate?

Accepted Answer

Apartments in Boston are rented as whole units, and the apartment offers services to help find roommates. Students can look for friends to share with or contact a rental consultant for assistance in finding a roommate.

Question 49

Can I install a partition in the living room?

Accepted Answer

Yes, you can install a partition, but it must not damage the walls of the apartment. You can use screens, cabinets, or other means that do not harm the walls to create partitions.

Question 50

Does the apartment have a swimming pool?

Accepted Answer

Yes, the apartment has a swimming pool.

Question 51

What is the security deposit?

Accepted Answer

A security deposit (Deposit/Security Deposit) is a specific amount that varies by apartment. If the resident abides by the apartment's rules during the lease term, the deposit will be refunded at the end of the lease. International students, due to the inability to provide a U.S. Social Security Number (SSN) or domestic guarantor, may be required to pay an additional deposit, but it usually will not exceed one month’s rent. Some apartments require the deposit to be paid at the time of signing the lease, while others allow payment at check-in.

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