Question 1

Does the apartment come with furniture?

Accepted Answer

The apartment comes with basic furniture, including a bed and desk with chairs in the bedroom. In the living room, there is a sofa, dining table, chairs, and a coffee table. The kitchen is equipped with a refrigerator, gas stove, built-in microwave, dishwasher, and an in-unit washer and dryer. While basic furniture is provided, tenants need to bring their own personal items such as bedding, cookware, and toiletries.

Question 2

What do shared and private mean in XBXB?

Accepted Answer

In American apartments, the naming convention XBXB represents the number of bedrooms and bathrooms, where the first B stands for the number of Bedrooms and the second B stands for Bathrooms. For example, 3B3B indicates a layout with three bedrooms and three bathrooms. If a layout is marked as【single】or【private】, it indicates a private bedroom for one person; if marked as【shared】or【double】, it indicates a double bedroom for two people.

Question 3

If I rent a single bedroom, does that mean the opposite bedroom must also be a single bedroom?

Accepted Answer

Yes, HERE Atlanta operates on an Individual Lease system, where each tenant can only rent one individual bedroom.

Question 4

What are the dimensions of the bed?

Accepted Answer

The bed size is Full size, measuring 137cm × 190cm.

Question 5

Is there a washer and dryer in the apartment?

Accepted Answer

Yes, there is a washer and dryer in the apartment.

Question 6

Do all bedrooms have windows? Can the windows be opened?

Accepted Answer

Yes, all bedrooms have windows that can be opened.

Question 7

How big is each bedroom?

Accepted Answer

The apartment does not provide specific bedroom sizes, usually, the overall area of the unit is discussed.

Question 8

Is there central air conditioning in the apartment?

Accepted Answer

Yes, the apartment has central air conditioning.

Question 9

Is there an elevator in the apartment?

Accepted Answer

Yes, the apartment has an elevator.

Question 10

Do the bedroom doors have locks?

Accepted Answer

Yes, the bedroom doors are equipped with locks.

Question 11

Is it safe to live here?

Accepted Answer

Yes, it is very safe here. The apartment has access control and security, with most residents being students from the school, and the surrounding area is relatively safe.

Question 12

Does the apartment provide bedding?

Accepted Answer

No, the apartment only provides a bed and mattress but does not include personal items like sheets and blankets. Tenants should bring their own bedding or can purchase them at local supermarkets upon arrival.

Question 13

Does the apartment have a shuttle to the school?

Accepted Answer

There is no shuttle service; you can take public transport instead. The bus stop is at the community entrance.

Question 14

In which year was the apartment built? How many floors and beds are there?

Accepted Answer

The apartment was built in 2021, has 30 floors, and approximately 350 beds.

Question 15

Is there a supermarket near the apartment?

Accepted Answer

There is a fast food restaurant a two-minute walk away, and a supermarket is ten minutes away.

Question 16

What public facilities are available in the apartment?

Accepted Answer

Facilities include an access control system, gym, swimming pool, yoga room, barbecue area, game room, coffee bar, printing room, retail area, study room, parking lot, and package collection service.

Question 17

How is the internet speed in the apartment? Can I install another network myself?

Accepted Answer

The internet speed meets daily needs; if you wish to install another network, please contact the apartment office after moving in.

Question 18

Can I get a video of my room?

Accepted Answer

Typically, it's not possible to film specific room videos as they are currently occupied. However, the apartment provides a video of a model room for reference, and the overall decor style is the same as the model room, while the actual room lacks furnishings. If you are local, the apartment can only show you the model room.

Question 19

What are the differences between Studio and 1B1B?

Accepted Answer

Studio is similar to 1B1B, with the main difference being the living room; Studio is generally cheaper than 1B1B. Studio includes a bathroom and kitchen, but there are no separations between the kitchen, living room, and bedroom; while 1B1B typically features a bedroom, living room, kitchen, and bathroom.

Question 20

How is the sound insulation in the apartment?

Accepted Answer

In the U.S., sound insulation in housing is generally poorer than in China, but off-campus apartments usually have better sound insulation than on-campus dormitories. Units on higher floors are typically quieter. If your neighbor or roommate makes a lot of noise that disturbs you, you can report it to the apartment front desk for assistance in communication.

Question 21

Is there a fee for booking this apartment through the Jihjiajia platform?

Accepted Answer

During the cooperation period with the apartment, booking through Jihjiajia incurs no fees; the contract is signed directly with the apartment, and all payments go directly to them. Jihjiajia advisors help you with the booking process and provide exclusive cashback on top of the discounts offered by the apartment.

Question 22

How often do I need to pay the rent?

Accepted Answer

Rent is paid monthly, and should be paid at the beginning of each month.

Question 23

How to Pay Rent?

Accepted Answer

How can I pay the rent?

Question 24

Can I Pay Rent via Transfer or Cash?

Accepted Answer

Can I pay rent by bank transfer or cash?

Question 25

Is Rent Inclusive of Utilities?

Accepted Answer

Does the rent include utilities like water and internet?

Question 26

What is Renters Insurance and Why Should I Buy It?

Accepted Answer

What is renters insurance, and why do I need it?

Question 27

Is There Parking in the Apartment? Indoor or Outdoor? What Are the Fees?

Accepted Answer

Does the apartment have parking? Is it indoor or outdoor? What are the charges?

Question 28

What Fees Are Required for Apartment Application?

Accepted Answer

What fees are required to apply for an apartment?

Question 29

Why Do I Pay Rent 12 Times for a 11.5-Month Lease?

Accepted Answer

Why do I pay rent 12 times when my lease is only for 11.5 months?

Question 30

Can I Have Pets in the Apartment? What's the Fee Structure?

Accepted Answer

Is pets allowed in the apartment? How are the fees charged?

Question 31

What is the Apartment Application Fee?

Accepted Answer

What is the application fee for the apartment?

Question 32

How is the deposit refunded?

Accepted Answer

Typically at the end of the rental period, the apartment will inspect the condition of the room. If everything is fine, the deposit is usually refunded to the tenant via a check.

Question 33

Can the deposit be used to offset rent?

Accepted Answer

International students are usually required to pay a deposit equivalent to one or two months' rent, which will be refunded via check after moving out.

Question 34

Does the rent start from the day I move in?

Accepted Answer

For management convenience, student apartments typically divide the annual rent into 12 installments. In the contract, it is usually reflected as 12 installments, with the first month's rent generally due before move-in and subsequent payments due on the 1st of each month until the lease ends. Thus, regardless of the specific move-in date, full payment for the first month is required.

Question 35

What is the convenience fee when paying rent by credit card?

Accepted Answer

The convenience fee is a service charge incurred when using a credit card for payment. International card organizations like Visa or MasterCard charge the issuing bank an international transaction fee, which is typically 1% to 1.5% of each transaction. While this fee is charged to the bank, it is effectively borne by the cardholder. Additionally, banks may charge transfer or exchange fees ranging from 1% to 2%, varying by institution. It is recommended to use a U.S. debit card to pay for rent to minimize fees.

Question 36

What should I do if my rent payment fails?

Accepted Answer

If an online rent payment fails, it is often due to limits set by the bank. It is advisable to try splitting the payment into multiple transactions, using a different bank card, or contacting the bank for more information.

Question 37

Can I pay for parking after getting a car?

Accepted Answer

If you require a parking space, you can request one at the apartment front desk after moving in and pay for it. If you do not need a parking space, there is no need to make a payment.

Question 38

Can I be assigned to the same room as my chosen roommate?

Accepted Answer

This is a student apartment where each tenant signs an individual lease, which means they are only responsible for their own lease. Rooms are typically assigned randomly by the apartment, and you can choose the type of room you’d like when booking. Before move-in, the apartment organizes and assigns all residents' rooms. If you have a roommate, please inform the consultant who will try to arrange it together, but it's not guaranteed. If you do not have a roommate, the apartment will match you with one based on lifestyle habits and gender, without inquiring about nationality or race to avoid discrimination issues.

Question 39

Can I choose my room? When will I know my room number?

Accepted Answer

Student apartments are assigned randomly, but you can choose the type of room you want when booking. The apartment will arrange each resident's unit and room in advance, and many students will only find out their specific room number during the check-in process. Verve will notify students of their room number via email about a month before check-in.

Question 40

Can I choose a specific floor and orientation?

Accepted Answer

The student apartments are assigned randomly, but you can indicate your preferences (such as floor preference, a room with more sunlight, roommate preferences, etc.) when applying. The apartment will generally prioritize these requests if there are enough vacant rooms, but cannot guarantee placement according to preferences.

Question 41

Are males and females allowed to live together?

Accepted Answer

If you rent an entire unit, cohabitation of males and females is allowed; however, if you rent a bed or a single room individually, the apartment generally arranges for residents of the same gender unless special requests are made.

Question 42

Is the rent stated in my application the final rent?

Accepted Answer

Hello, the rent is based on the amount at the time of contract signing. After submitting your application form, the apartment will review the tenant's background information and issue a contract if everything is in order. It is advisable for students to sign the contract as soon as it is issued to avoid potential rent increases.

Question 43

What is the process for booking a room?

Accepted Answer

The process for booking a room is as follows (Note: all fees are directly paid to the apartment, and the contract is signed directly with the apartment; 集好家 does not charge any fees): 【Step 1】Find the desired type of apartment in the 集好家 app and click 'Apply Now' to fill out the application form; a consultant will contact you to assist you. 【Step 2】Pay the application fee to the apartment (the fee for reviewing tenant backgrounds), refer to the fee details; only after payment will the apartment begin processing your application, and the fee is non-refundable regardless of the application result. 【Step 3】The apartment will review the application materials and send the contract if approved. 【Step 4】Sign the contract. 【Step 5】Pay the housing deposit to the apartment. 【Step 6】Purchase rental insurance and pay the first month's rent before moving in (international students without an SSN usually need to pay a deposit of two months' rent, which will be refunded after the apartment checks that the room is in good condition at the end of the rental period).

Question 44

What are the differences between booking through your platform and booking myself?

Accepted Answer

Renting through 集好家 is identical to renting directly from an apartment, with no difference in rent. Most apartments in the U.S. are willing to collaborate with rental platforms, and it is stipulated that the apartments bear the commission, ensuring that rent remains consistent regardless of the booking channel. Therefore, for apartments cooperating with 集好家, we do not charge tenants any fees and provide free assistance in handling booking procedures, avoiding potential errors or smoothness issues, thereby saving you time and providing necessary reminders before check-in. Additionally, the platform also offers some cashback to students from the commission.

Question 45

Is the rental start date and duration of the apartment fixed?

Accepted Answer

Yes, this apartment is a student residence with fixed start dates and rental periods.

Question 46

What does individual lease mean?

Accepted Answer

In student apartments, leasing can be by bed or individual room. Each resident signs an individual lease, meaning everyone is only responsible for their rented portion. If a roommate leaves midway, you aren't liable for their costs.

Question 47

What materials are required for application?

Accepted Answer

Step 1: Click 'Apply Now' on the desired apartment type. Step 2: Upload your passport and I20.

Question 48

Can I book an apartment if I am under 18?

Accepted Answer

Unfortunately, under U.S. law, all students moving into American apartments must be at least 18 years old at the time of move-in. If you are 17 but will be 18 by move-in, you can still make a reservation.

Question 49

Can I move in early?

Accepted Answer

In the U.S., apartments generally do not allow early move-ins as the previous tenant may not have moved out or cleaning may be required after they leave. If you need to move in early, contact the apartment as your move-in date approaches to check if your room can be available sooner.

Question 50

What should I bring to my new apartment?

Accepted Answer

While the apartment is generally furnished, there are additional items you should consider bringing. In common areas: electronic devices and chargers, trash cans, trash bags, cookware, plates, cups, cutlery, and coffee makers. Cleaning and disinfecting supplies, dish soap, and laundry detergent should also be prepared. For the bedroom: bed linens, comforters, pillows, towels, toiletries, shower hooks, and curtains, along with anything else that makes you feel at home.

Question 51

When can I check in locally? How do I do it?

Accepted Answer

Generally, check-in can only be done during the apartment's operating hours. For early or late check-in, you must contact the apartment in advance and comply with their requirements. Typically, apartments in the U.S. cannot allow check-in earlier than the start date of the lease. Required documents for check-in include: passport, electronic version of the rental agreement, and electronic version of rental insurance.

Question 52

When can I check in at the local area and how should I do it?

Accepted Answer

Typically, check-in can only be performed during the operational hours of the apartment. If you need to check in early or late, you should contact the apartment in advance and follow their requirements. Generally, apartments cannot allow check-in earlier than the lease start date. Required documents for check-in include: passport, electronic lease agreement, and electronic rental insurance.

Question 53

When can I check in?

Accepted Answer

You can check in on the day your rental period begins. If you arrive outside the working hours of the apartment, it's advisable to inform them in advance via email to arrange your check-in. The management office has specified hours, and if you arrive after those hours, you will need to wait until the next day. Some apartments are not open on weekends, so please plan your flights and itinerary accordingly. Remember, this is not a hotel, so if you arrive after working hours, please arrange temporary accommodation in advance.

Question 54

Can I check in a few days later?

Accepted Answer

You can check in later, but it's advisable to inform the apartment in advance about your inability to check in on time and your expected arrival date. Please note that rent must still be paid on time as stipulated by the contract.

Question 55

Is open flame cooking allowed in the apartment?

Accepted Answer

Open flame cooking is not allowed, but you can cook normally.

Question 56

Do I need to clean my room after moving in?

Accepted Answer

After moving in, tenants are responsible for cleaning their own rooms. The apartment will clean and tidy up the room after the previous tenant moves out.

Question 57

Can I change my room after moving in?

Accepted Answer

If you confirm with the apartment that there are available rooms, you can usually negotiate a room change. The apartment will charge a room change fee, and whether you can change rooms depends on negotiations with the apartment.

Question 58

What will happen if I move out before the lease ends?

Accepted Answer

You can move out before the lease expires, but you will still need to pay the rent for the remaining months or sublease the room to someone else. Please take note that breaking the lease could result in losing your deposit, and the apartment has the right to collect the remaining rent. This may also severely impact your credit record and could be reported to immigration authorities. Refusal to pay rent may lead to legal action.

Question 59

What should I do if I want to back out after signing the lease?

Accepted Answer

In the U.S., once you sign a lease, you are required to fulfill all terms of the contract. If you cannot move in, you may consider subleasing the room to someone else. Please be aware that breaking the lease could lead to losing your deposit, the apartment has the right to pursue the remaining rent, and it may severely affect your credit record, with some apartments even reporting to immigration authorities. Refusing to pay rent may lead to legal action.

Question 60

Are friends allowed to stay over in the apartment?

Accepted Answer

Short-term stays are generally permitted, but specific rules should be followed as per the apartment's regulations.

Question 61

What should I do if I want to terminate the lease early after moving in?

Accepted Answer

If you are already living in the apartment and want to return home early, you need to sublet the lease. You can post a sublease notice on the Jihjiajia app to find a new tenant. Until you find a new tenant, the lease remains under your name, and you will need to continue paying rent. After completing the sublease procedure, you will no longer have any financial responsibility for the apartment, and the subsequent rent will be paid by the new tenant to the apartment.

Question 62

What do I need to do to process the lease termination when it's about to expire?

Accepted Answer

Before the lease expires, if you do not wish to renew, you generally need to inform the apartment 60 to 90 days in advance. If you fail to do so, the apartment may automatically renew the lease, which is usually stated in the contract, and should be interpreted according to the contract and the apartment's explanation. Additionally, keep an eye on the emails from the apartment, as they will also ask if you want to renew the lease.

Question 63

Can I sublet my apartment if I signed a 12-month lease?

Accepted Answer

Yes, the apartment usually has formal subleasing terms. After completing the official subleasing procedures, you will no longer be financially responsible for the apartment. When subletting, the apartment will charge a sublease fee (refer to the fee details). The subleasing process in U.S. apartments is as follows: Step 1: Post a sublease notice on the app to find a new tenant; Step 2: Inform the Jihjiajia consultant of who you want to sublet to, and the consultant will help with the sublease procedures; Step 3: The apartment will charge a sublease fee; Step 4: Once the new tenant completes the rental procedures and signs the contract, the sublease is successful.

Question 64

What should I pay attention to when processing lease termination?

Accepted Answer

When moving out, you need to restore the apartment to its original condition, which includes cleaning the apartment, ensuring no personal items or garbage are left behind, and that all apartment facilities are in good condition. You need to fill out a move-out checklist and check with the apartment staff to ensure that all cleaning requirements are met to ensure a full refund of the deposit. Don't forget to provide the correct check payable name and mailing address to the apartment.

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2 Bed 2 Bath-2x2 Entire Unit - 2

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