Question 1

How far is iQ Knight House from the university?

Accepted Answer

The iQ Knight House is right next to the University of Sheffield and takes a 7-minute walk to reach the campus. It is 0.9 miles from Sheffield Hallam University, taking about 19 minutes on foot or 6 minutes by bike.

Question 2

How do I book a room at iQ Knight House?

Accepted Answer

Awehome.com is your trusted platform for booking accommodations at iQ Knight House in Sheffield. You can explore detailed information about the property on our website, including photos, videos, room types, and floor plans. If you have specific budget or preference requirements, feel free to let us know, and we will do our best to accommodate your expectations.

Question 3

Can I pay my rent in installments?

Accepted Answer

Yes, students with an international or UK guarantor can pay the rent for iQ Knight House in installments. Without a guarantor, the full rent must be paid at once.

Question 4

Does iQ Knight House have WiFi?

Accepted Answer

Yes, iQ Knight House provides wireless internet, and the network cost is included in the all-inclusive rent.

Question 5

Can I have guests?

Accepted Answer

Unfortunately, iQ Knight House does not allow overnight guests. If you have any special requests, please contact us, and we will do our best to assist you.

Question 6

Is the apartment safe?

Accepted Answer

All iQ apartments are equipped with CCTV surveillance and have on-site security personnel available 24/7. Furthermore, each apartment building has a smart access system, and residents cannot open the door for non-residents.

Question 7

Does the apartment provide bedding?

Accepted Answer

No, please bring your own sheets, duvets, pillows, and towels when you check in. Alternatively, you can choose to purchase these locally upon arrival or participate in relevant events to obtain them.

Question 8

Can I have pets?

Accepted Answer

Sorry, no pets are allowed in iQ apartments, please do not bring any.

Question 9

Does the apartment provide cleaning services?

Accepted Answer

Residents are responsible for cleaning their own rooms to maintain hygiene, while the apartment is in charge of cleaning the common areas such as social spaces, reception, and laundry rooms.

Question 10

Does the apartment have laundry facilities?

Accepted Answer

Yes, most of our apartments come with laundry rooms, which are serviced and disinfected by an independent provider, Circuit Laundry.

Question 11

Can I move out of the apartment early?

Accepted Answer

You can move out at any time, but you must adhere to the fixed lease agreement with iQ, and you still need to pay the full rent before the contract expires. In special circumstances, the operations manager may allow residents to terminate the contract early.

Question 12

Is food provided in the apartment?

Accepted Answer

Our apartments do not have restaurants or cafeterias, but most offer vending machines where you can buy snacks like chocolate, chips, drinks, and ice cream.

Question 13

When is the rent payment deadline?

Accepted Answer

Whether you pay in installments or in one lump sum, the deadline for the first payment is approximately in August 2024. Please refer to the contract for specifics, as indicated by the apartment provider.

Question 14

How do I pay my rent?

Accepted Answer

To pay your rent, you need to log into your apartment account to make the payment. You can pay by card (credit or debit card is accepted).

Question 15

Is the Booking Fee I paid when making a reservation a deposit? How do I get it refunded?

Accepted Answer

The Booking Fee is an advance rent payment used as a deposit. After you successfully check in, the Booking Fee will be credited towards your rent and will not be refunded.

Question 16

Is the Booking Fee I paid when making a reservation a deposit? How do I get it refunded?

Accepted Answer

The Booking Fee is used as a deposit for advance rent payment. Once you successfully check in, the Booking Fee will be deducted from your rent and is non-refundable.

Question 17

I have a special offer from the apartment when I made the reservation. How can I redeem it?

Accepted Answer

Please refer to the terms of the promotion provided by the apartment when you made your reservation, and follow those guidelines to redeem it with the apartment.

Question 18

Should I just pay the amount requested by the apartment?

Accepted Answer

The amount you pay should be based on your payment method, but make sure that the rent amount matches what the apartment requests. For example, if using international bank transfer, be aware that intermediary banks may charge fees, so ensure that the payment covers the rent due plus any fees to avoid underpayment.

Question 19

Is the amount required in my contract the amount I should pay?

Accepted Answer

Please ensure that the rent you need to pay matches the amount requested by the apartment. For instance, if using an international bank transfer, be mindful that intermediary banks may charge fees, so make sure the payment is the rent due plus any fees to avoid underpayment.

Question 20

Can I smoke in the apartment room?

Accepted Answer

No, smoking is prohibited in all iQ apartments. However, you can smoke in designated outdoor areas. Please avoid smoking near the windows of other rooms as the smoke may drift into others' apartments.

Question 21

Can I book an apartment if I am under 18?

Accepted Answer

All students wishing to stay in student apartments in England and Wales must be 18 years old at the time of their move-in date. For specific inquiries, please consult your dedicated advisor.

Question 22

What should I do if I encounter maintenance issues?

Accepted Answer

You can submit a maintenance request via the online maintenance portal in your apartment account at any time, or you can go to the apartment front desk for assistance.

Question 23

What items are prohibited from being brought?

Accepted Answer

Your accommodation manual contains a list of prohibited items. For fire safety reasons, items such as candles, oil stoves, gas appliances, and heaters are not allowed. Please refer to the complete list in the manual. If you have questions about other items, consult the apartment management team before moving in.

Question 24

Does the apartment allow friends to stay overnight?

Accepted Answer

You may occasionally invite friends to stay over, but please be respectful of your roommates and inform the apartment service team. Additionally, you are responsible for the behavior of your guests in the iQ apartment.

Question 25

Is there a specified closing time for the apartment at night?

Accepted Answer

There is no fixed closing time; it's up to you when to return to the apartment. If you come back late at night, please keep the noise to a minimum to respect others.

Question 26

What is the limit for the installment payment period?

Accepted Answer

Your rent is divided into four installments throughout the year, which helps you manage your rent more easily.

Question 27

Is group booking allowed?

Accepted Answer

Yes, it is. If you want to book with friends, you can visit our booking portal and select the rooms you need in the same apartment. Alternatively, you can reach out to our apartment management team who are always happy to assist you.

Question 28

How can I cancel my booking?

Accepted Answer

You can cancel your booking before July 31 of the year you move in. However, please note that the booking fee is non-refundable.

Question 29

How can I get to know other residents in the apartment?

Accepted Answer

The apartment functions as an international community designed for students, with residents attending various colleges and institutions, and this diversity provides a significant experience for studying abroad.

Question 30

How to receive mail/packages?

Accepted Answer

Mail will be delivered to the mailbox in the apartment. Larger items or those requiring a signature will be placed at the reception. If the reception receives any mail for you, they will notify you to collect it promptly.

Question 31

Can I choose my roommate if I live in a shared apartment?

Accepted Answer

When choosing a room, you can view the gender of other tenants who have booked the apartment. If you have a preferred roommate, your dedicated advisor will help coordinate.

Question 32

What should I do if I can't pay the rent?

Accepted Answer

If you are facing financial difficulties, please reach out to the apartment management as soon as possible.

Question 33

Can I book an iQ apartment with a conditional offer?

Accepted Answer

Yes, if you do not meet the academic requirements of your applied university, your reservation fee will be fully refunded. To process the refund, you need to provide a confirmation letter of the university's withdrawal of the offer within 72 hours of receiving the official letter. Please note, this is the only case where the reservation fee, or deposit (limited to Scotland area), can be refunded.

Question 34

Can I store my belongings during the holidays?

Accepted Answer

If you are renewing your lease for the next year, you can discuss storage arrangements with the apartment.

Question 35

Can I choose the specific room I want in the apartment?

Accepted Answer

Of course, you can communicate with the consultant during the booking to choose your preferred room.

Question 36

Can I bring a TV?

Accepted Answer

If you want to bring a TV, please check that your room has a TV socket, and do not bring one larger than 21 inches. TVs cannot be mounted on the wall, so ensure your TV can be installed independently.

Question 37

Can I bring a bicycle?

Accepted Answer

Yes, most iQ apartments have secure bicycle storage available for free. You need to register your bicycle with the management team when you move in.

Question 38

Can I drive my own car?

Accepted Answer

Some of our apartments offer a limited number of parking spaces, including some for disabled persons. However, the apartments are conveniently located near schools and various facilities, so driving is usually not necessary. If you do need to arrange a parking space, please contact the management team as soon as possible to reserve one (as spaces are highly sought after).

Question 39

Can I check in early?

Accepted Answer

Yes, we will try our best to accommodate your early check-in request. Please directly contact the iQ apartment management team, and they will assist you in the arrangement.

Question 40

Can I change my room?

Accepted Answer

After checking in, you may be able to change rooms depending on availability, but there will be an extra charge. Please ensure the target room is exchangeable, then submit your request to the apartment manager.

Question 41

Do I need to clean my room when moving out?

Accepted Answer

Yes, please ensure that your room is clean when you move out, or a cleaning fee will be charged.

Question 42

What are the fire safety measures at iQ Knight House?

Accepted Answer

At iQ Student Accommodation, the safety of our students is our top priority. We implement a range of rigorous fire safety measures and all properties are confirmed safe for living by independent fire engineers. These measures include smoke or heat detectors possibly installed in every bedroom and kitchen, along with sprinklers, wet risers, and automated smoke ventilation systems in some buildings. All properties are equipped with fire detection systems. On-site staff receive 24-hour training to actively address fire safety issues, including managing fire alarms, conducting resident induction training, regular building inspections, weekly alarm tests, and periodic fire drills. Most buildings' fire alarms are connected to a central monitoring service via Red Care. All fire safety systems are maintained daily in accordance with UK standards and are managed by national contractors employing certified and qualified personnel. The fire safety systems at iQ student accommodations are subjected to regular inspections by external qualified risk assessors and reviews by in-house health and safety officers.

iQ Knight House

Offer Details(3)

Basic Info

Amenities & Services

Price Trend

Floor Plan

Sheffield i Q Knight House All Room Types

Studio

Accessible Gold Studio

Silver Studio

Gold Studio

Silver Studio Plus

Gold Studio Plus

En-suite

Accessible Bronze En Suite

Bronze En Suite

Bronze En Suite Plus

Silver En Suite Plus

Gold En Suite Plus

Non En-suite

5 Bed Bronze Room

5 Bed Silver Room

3 Bed Bronze Room

3 Bed Silver Room

Five Bed Silver Apartment

Three Bed Silver Apartment

Four Bed Silver Apartment

Three Bed Bronze Apartment

Five Bed Bronze Apartment

Five Bed Bronze Room

Five Bed Silver Room

Four Bed Silver Room

Three Bed Bronze Room

Three Bed Silver Room

Cost Breakdown

Rent Includes

Apartment Regulations

How to refund a deposit

How to renew the lease

How to cancel a lease

Early check-in available

FAQ

Guest Reviews

Map

Premium Listings

Submit Enquiry

Top Universities