Question 1

Where is Archways Sheffield located?

Accepted Answer

Archways Sheffield is located at 18 Leadmill Road, S1 4SG Sheffield, UK, in the city center with convenient transport.

Question 2

How far is Archways Sheffield from the university?

Accepted Answer

Archways Sheffield is just a 5-minute walk from Sheffield Hallam University and 20 minutes walk or 9 minutes bike ride to the University of Sheffield.

Question 3

What types of rooms are available at Archways Sheffield?

Accepted Answer

Archways Sheffield offers shared apartments with furnished private bathrooms. You can enjoy completely private bathrooms, while the kitchen and living room are shared.

Question 4

What amenities are available in the rooms at Archways Sheffield?

Accepted Answer

Each suite is well-equipped with a comfortable bed, desk, chair, private bathroom, and bedroom. The kitchen and living room are shared, and the kitchen includes an oven, stove, microwave, and refrigerator.

Question 5

What communal facilities are available at Archways Sheffield?

Accepted Answer

Archways Sheffield features a large outdoor courtyard equipped with picnic tables and a table tennis table. The shared lounge at Leadmill Point is furnished with sofas, a TV, pool table, and foosball.

Question 6

What security measures does the apartment have?

Accepted Answer

Unite Students Archways has implemented various security measures including CCTV, 24/7 assistance, fire systems, property insurance, controlled entrance, and maintenance support.

Question 7

Does the rent at Archways Sheffield include utilities?

Accepted Answer

Yes, the rent at Archways Sheffield includes heating, water, gas, electricity, WiFi, super-fast broadband, access to communal areas, and comprehensive services.

Question 8

Are there supermarkets near the apartment?

Accepted Answer

Yes, there are several supermarkets and convenience stores around Unite Students Archways, such as M&S Simply Food, Tesco, Sainsbury's Local, etc., where you can easily find groceries, daily necessities, and products from other countries.

Question 9

Can I keep pets in the apartment?

Accepted Answer

No, pets are not allowed in the apartment.

Question 10

Can the apartment provide short-term accommodation?

Accepted Answer

Of course, Unite Students Archways offers short-term accommodation services. Please contact your awehome.com advisor for assistance, and we will do our best to meet your needs.

Question 11

When is the deadline for paying rent?

Accepted Answer

Please log into your Unite Students account, go to the Booking page, and click on the Tenancy agreement file. You can find the rent payment deadline and the corresponding amount in the YOUR PAYMENT SCHEDULE BREAKDOWN section of the file. The date format is day/month/year, and the amount is the rent to be paid.

Question 12

How do I pay rent?

Accepted Answer

There are two methods available for paying rent: online payment and bank transfer. 1. Online Payment Please log into your Unite Students account, go to the Payments page, enter the rent amount you need to pay, then click the Pay button and enter your card information. If you are using a UK debit card, select the Debit card option, ensuring the Billing address is updated to UK address. If you are using a Chinese credit card, select the Credit card option, keeping the Billing address as your home address. 2. Bank Transfer Please log into your Unite Students account, go to the Booking page, and download the Bank Transfer Info file. Contact your bank in advance and bring the required materials to the bank counter or use a self-service transfer machine. Please include your personal booking information in the transfer note (as specified in the bank_transfer_info file). Bank transfers are not instantaneous; please ensure you initiate the transfer 1-2 weeks before the deadline. Since banks charge fees for cross-border payments, ensure the payment covers the rent plus any fees to avoid shortfall.

Question 13

Is the advance rent I paid during booking a deposit? How can I get it refunded?

Accepted Answer

The advance rent you paid is a pre-paid rent used as a deposit. After you successfully move in, the advance rent will be deducted from your rent and is non-refundable.

Question 14

What if my check-in time does not match my appointment time, and can I check in outside of working hours?

Accepted Answer

If you arrive on the same day but are only a few minutes to a few hours late, you can wait at the front desk, and staff will assist you after helping other booked guests. If you arrive on a different day, please go to the check-in summary in the Unite APP, click 'Edit,' and select a new check-in time that suits you. The apartment will provide emergency contact numbers at the entrance or prominent areas of the front desk for you to call. You can also call the apartment's emergency control center at (UK phone) 03003031611 for assistance.

Question 15

How do I redeem the special offer I received during booking?

Accepted Answer

Please refer to the promotional details provided by the apartment at the time of your booking, and redeem according to those terms with the apartment.

Question 16

How much should I pay for the apartment?

Accepted Answer

You need to decide how much to pay based on your payment method and make sure the rent you pay matches the apartment's requirements. For example, if you are making an international bank transfer, some intermediary fees may apply, so ensure that the payment includes the rent plus fees to avoid any outstanding payments.

Question 17

When can I check in?

Accepted Answer

You can check in on the day your rental contract begins. If you arrive outside of working hours, it's best to inform the apartment in advance to facilitate check-in arrangements.

Question 18

How can I get my key card?

Accepted Answer

After completing the check-in process at the front desk, you can pick up your key card from the front desk.

Question 19

Can I choose my roommate?

Accepted Answer

If you have friends who are booking together, you can contact our consultants at Jihome, and we will do our best to arrange it.

Question 20

Can someone else pick up my key card for me?

Accepted Answer

No, for safety reasons, your key card can only be picked up by you.

Question 21

Can I check in early?

Accepted Answer

If you wish to check in early, please contact your consultant. If there are available rooms corresponding to the rental period and additional rent is accepted, you can arrange an early check-in.

Question 22

What should I do if there is no one at the front desk when I arrive?

Accepted Answer

The apartment will provide emergency contact information at a prominent place at the entrance or front desk. You can also call the emergency control center of the apartment (UK number) 03003031611, and staff will assist you.

Question 23

Do I need to pay council tax?

Accepted Answer

If you are a qualifying full-time student, you will be exempt from paying council tax. You must provide the apartment with proof of your full-time student status.

Question 24

What if I'm going to be late and it doesn't coincide with my scheduled check-in time?

Accepted Answer

If you arrive on the same day but are late by several minutes to a few hours, you can wait at the front desk, and staff will assist you after finishing with other scheduled guests. If you are arriving on a different day, please click 'Edit' in the check-in summary on the apartment app and choose a new suitable time for check-in.

Question 25

How do I report a maintenance issue?

Accepted Answer

1. Submit a maintenance request through the apartment app. 2. Report it at the apartment front desk.

Question 26

Is smoking allowed in the room?

Accepted Answer

For safety reasons, smoking is prohibited in the apartment and there are smoke detectors. If you need to smoke, please ask the front desk about the designated smoking area.

Archways

Offer Details(1)

Basic Info

Amenities & Services

Floor Plan

Sheffield Archways All Room Types

En-suite

LARGE HIGH SINGLE ENSUITE

LARGE STANDARD SINGLE ENSUITE

LARGE STANDARD SINGLE ENSUITE: THREE BED FLAT

EXTRA LARGE STANDARD DOUBLE ENSUITE

EXTRA LARGE HIGH DOUBLE ENSUITE

EXTRA LARGE STANDARD DOUBLE ENSUITE: THREE BED FLAT

Cost Breakdown

Rent Includes

Apartment Regulations

How to refund a deposit

How to renew the lease

How to sublet

Early check-in available

FAQ

Guest Reviews

Map

Submit Enquiry

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