Question 1

Where is Solly House?

Accepted Answer

Solly House @ Central Place is located at Edward St, S3 7BY, Sheffield, UK, close to the city center.

Question 2

What types of rooms are available at Solly House Sheffield?

Accepted Answer

Solly House Sheffield offers refurbished and fully equipped houses from one to seven bedrooms, making it ideal for sharing with friends. Additionally, one-bedroom and two-bedroom apartments are available, with options for double occupancy.

Question 3

What amenities are provided in the rooms of Solly Houses?

Accepted Answer

The shared apartment bedrooms are furnished with a double bed, wardrobe, desk and chair, a living space with a sofa, and a washing machine. The kitchen, living area, and en-suite bathroom are shared. The independent apartments include a double bed, under-bed storage, desk, chair, wardrobe, and chest of drawers, along with a private kitchen and living area.

Question 4

How far is Solly House @ Central Place from the university?

Accepted Answer

Solly House @ Central Place is just a 5-minute walk from the University of Sheffield, so you won't have to worry about being late.

Question 5

Is Solly House safe?

Accepted Answer

Yes, living at Solly House student accommodation is very safe, with dedicated 24/7 on-site team support.

Question 6

Are there additional services at Solly House Sheffield?

Accepted Answer

Yes, Solly House Sheffield accommodation offers free Wi-Fi and on-site maintenance.

Question 7

Are there supermarkets near Solly House @ Central Place?

Accepted Answer

Yes, there are several supermarkets near Solly House @ Central Place, such as Ozmen Express, Tesco Express, and PandaFresh. You can conveniently buy everyday essentials and groceries here.

Question 8

Does the rent include bills?

Accepted Answer

Yes, the rent at Solly House @ Central Place Sheffield is all-inclusive. It covers water, heating, gas, electricity, internet, property insurance, and most premium services.

Question 9

Some Studio types allow double occupancy; can my friend stay with me?

Accepted Answer

Yes, you need to confirm with the apartment whether your chosen studio type allows for double occupancy, and your cohabitant must be a student.

Question 10

What are the main differences between the Bronze/Silver/Gold/Platinum rooms?

Accepted Answer

The key difference lies in the size of the accommodation; however, all rooms share similar furnishings and decor styles. Note: There may be slight variations in apartment designs across different cities.

Question 11

Can I switch my room if I don't like it?

Accepted Answer

If other students cancel their rooms or agree to exchange with you, you may contact the property team to accommodate your request. However, apart from the differences in room types and sizes, the facilities in each room are the same.

Question 12

Can I check in early?

Accepted Answer

If you need to move in early, please contact your advisor; if there's a corresponding room available for your rental period, you can arrange for early check-in by accepting the additional rent.

Question 13

How should I pay the rent?

Accepted Answer

You can choose to pay annually, quarterly, or monthly.

Question 14

Will overdue rent be directly deducted from my bank card?

Accepted Answer

No. You must log in to your apartment system account and set your payment method, paying online or at the front desk using a card, or you can opt for bank transfer, which is generally used for special cases (e.g., issues with online payments/payment failures). We prefer the first two payment methods. When you submit your reservation application, you can choose your payment method.

Question 15

When do I need to pay the deposit?

Accepted Answer

When you submit your application and accept the contract.

Question 16

When can I get my deposit back?

Accepted Answer

Your deposit will be refunded after your tenancy ends, provided you successfully complete the check-out process (i.e., no damage to any room facilities or other cleanliness issues). In the meantime, your deposit will be held by a deposit protection scheme [Deposit Protection Service] or [My Deposit Scotland].

Question 17

Can I have my parcels delivered before I check in?

Accepted Answer

It depends on the type of room you booked. The best way is to contact the property team to confirm. If allowed, you need to clearly label your package with your full name and room number so that staff can store it for you.

Question 18

What type of guarantor do I need to provide?

Accepted Answer

The guarantor must be aware of your living situation and agree to your rent payments. If there is a delay in payment, the apartment will contact your guarantor. The guarantor must be at least 18 years old, be employed full-time, and have a fixed residence. Generally, the guarantor will need to provide proof of address to verify their identity.

Question 19

Do I need to pay council tax?

Accepted Answer

If you qualify as a full-time student, you will be exempt from council tax. You must provide evidence to the apartment to prove your full-time student status.

Question 20

When can I check in?

Accepted Answer

You can check in at the start of your contract. If you arrive at the apartment during off-hours, it's best to notify the apartment in advance to arrange for check-in.

Question 21

How do I collect my access card?

Accepted Answer

After completing the check-in process at the front desk, you can collect your access card from the apartment’s front desk.

Question 22

Can someone else collect my access card for me?

Accepted Answer

No, for security reasons, you must collect your access card in person.

Question 23

Can I smoke inside my room?

Accepted Answer

For safety reasons, smoking is prohibited in the apartments, and smoke detectors are installed. If you need to smoke, please inquire at the front desk about designated smoking areas.

Solly House

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Sheffield Solly House All Room Types

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Five bed house (shared)

One bed apartment

Seven bed house (shared)

Six bed house (shared)

Two bed apartment (shared)

Two bed apartment bronze (shared)

Seven bed house (non ensuite)

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