Question 1

How far is it from the university?

Accepted Answer

The student accommodation is located in central Newcastle (postcode NE1 3NP), with convenient transport: To Newcastle University: a 15-minute bus ride. To Northumbria University: about a 20-minute walk.

Question 2

What types of rooms are available?

Accepted Answer

We offer three main types of rooms: En-suite, Studio, and 1-Bedroom flat.

Question 3

What shared facilities does the student accommodation provide?

Accepted Answer

Shared facilities include: social spaces like a cinema room, gaming area (pool/table football), and a lounge. Health facilities: on-site gym. Study spaces: dedicated study rooms and quiet study areas. Practical facilities: laundry room, bike storage, vending machines.

Question 4

Does the student accommodation have Wi-Fi?

Accepted Answer

Yes, high-speed Wi-Fi is provided for free in all rooms and common areas. Utilities such as water, electricity, and heating are included in the rent.

Question 5

Does the student accommodation have security measures?

Accepted Answer

Yes, the student accommodation offers 24/7 security, including CCTV surveillance, secure access control systems, and on-site staff.

Question 6

Can two people share a room?

Accepted Answer

Most studios allow for double occupancy at no extra charge, while En-suite rooms are restricted to single occupancy.

Question 7

What is the deadline for rent payment?

Accepted Answer

Please log into your student portal and click on payment to view the rent payment deadline. Ensure to pay your rent before the due date.

Question 8

How to pay for rent?

Accepted Answer

Please access your student portal, click on payment to view the rent payment deadline and pay online using Visa/MasterCard prior to the deadline. Ensure you use one of the following card types: Mastercard/Visa/Visa Debit/Visa Electron. Make sure your card has sufficient balance and that you fill in the account details correctly. Your bank must also support this payment. 2. Bank transfer: Contact the accommodation under adviser's guidance to get the account details, then complete the payment at the bank. Remember to include your name and ID for identification. Wire transfers may take several working days, so plan accordingly. 3. Phone payment: Call the accommodation and provide your account information to complete the payment. 4. In-person payment: If you are local before the rent payment deadline, you can choose to make a payment at the reception desk.

Question 9

Can I pay rent in installments?

Accepted Answer

Frseh properties typically allow rent to be paid in four installments.

Question 10

When should I pay the rent if I discussed Flexible Booking Policy due to delay?

Accepted Answer

The Flexible Booking Policy is reviewed on a case-by-case basis, so no strict uniform standard exists. Please confirm the adjusted payment amount and deadline with the accommodation after successfully applying for the policy.

Question 11

How to pay the deposit? Will it be refunded?

Accepted Answer

Deposits can be paid 10 days prior to the start of the contract. The amount and necessity for a deposit vary by building. Please log into your payment portal to review deposit details. The amount refunded upon checkout will depend on the condition of the room's belongings.

Question 12

Is the deposit I paid upon booking refundable?

Accepted Answer

The deposit paid upon booking is indeed a deposit and does not count towards rent. Once booked, it will be held by a third-party agency until check-out, at which point refunds will be based on the condition of the room (significant damages may result in partial or complete forfeiture of the deposit, so report repairs promptly).

Question 13

How do I redeem special offers provided at the time of booking?

Accepted Answer

Please refer to the promotional details provided by the accommodation during booking and follow the specific instructions to claim your offer.

Question 14

Can I move in before paying rent?

Accepted Answer

You must pay all due rent at check-in.

Question 15

When can I move into the accommodation?

Accepted Answer

A few weeks before your arrival, the management team will invite you to register your move-in time, and the accommodation will send you a schedule of available check-in times. You can also log into the Student portal to register.

Question 16

Can I move in early?

Accepted Answer

If you wish to move in early, please contact your advisor. If there are available rooms for your desired rental period, arrangements can be made after accepting the contract and paying the additional rent.

Question 17

Can I have pets?

Accepted Answer

No, all pets are prohibited, regardless of size.

Question 18

Do I need to pay council tax?

Accepted Answer

If you are a qualifying full-time student, you will be exempt from council tax. Proof of exemption must be provided by the university; if you do not have this due to not being registered, ensure you have the university name and student ID.

Question 19

How do I request repairs?

Accepted Answer

Log into your Student Portal to register your repair request; the accommodation team will respond as soon as possible. For detailed information about repairs, please refer to the Student Handbook provided by the accommodation.

Question 20

When can I check in?

Accepted Answer

You can check in at the start of your contract. If you arrive outside office hours, it is best to inform the accommodation in advance for check-in arrangements.

Question 21

Can I smoke indoors?

Accepted Answer

No, smoking is prohibited indoors throughout the accommodation. Please use the designated smoking areas outside.

Question 22

How do I collect my access card?

Accepted Answer

After completing the check-in process, you can collect your access card from the accommodation reception.

Question 23

Can someone else collect my access card for me?

Accepted Answer

No, for security reasons, access cards must be collected by you in person.

Question 24

Can I keep pets in the accommodation?

Accepted Answer

No, pets are not allowed in the accommodation.

Question 25

What should I do if I need repairs?

Accepted Answer

1. Submit a repair request through the accommodation management software. 2. Submit a repair request at the reception.

Question 26

Can I smoke in my room?

Accepted Answer

For safety reasons, smoking is not allowed inside the accommodation, and smoke detectors are installed. If you need to smoke, please check with the reception for the designated smoking area.

Roman House

Offer Details(1)

Basic Info

Amenities & Services

Price Trend

Floor Plan

Newcastle upon Tyne Roman House All Room Types

Studio

Courtyard Studio

Classic Studio

Premium Studio

Classic Studio - EPC Band Rating B

Courtyard Studio - EPC Band Rating B

Classic Plus Studio - EPC Band Rating B

Premium Studio - EPC Band Rating B

Classic Studio Plus

Accessible Studio

En-suite

En Suite Classic - EPC Band Rating B

En Suite Classic

Non En-suite

1 Bedroom Apartment

1 Bedroom

One Bedroom Flat - EPC Band Rating B

Cost Breakdown

Rent Includes

Apartment Regulations

How to renew the lease

How to sublet

Pet policy

Room policy

FAQ

Guest Reviews

Map

Submit Enquiry

Top Universities