[short-term accommodation]Urbanest Kings Cross

Cancellation Policy for the 2024-25 Academic Year For the full text of the cancellation policy for the 2024-25 academic year, please refer to Clause 15 of the lease. However, we will summarize the key points as follows: If the tenancy starts 8 weeks after booking confirmation: For example, if you confirm your booking in June, and the tenancy starts in September... Customers can cancel within 14 days of booking, and we will provide a full refund with no further liability. After 14 days of confirmation, you can cancel the booking: Before August 20th, if you haven't obtained a visa to enter the UK and can provide evidence to us. If we find a suitable replacement tenant who fulfills all leasing obligations, we may decide to cancel. In either of the above points 1 and 2, if your cancellation application is approved, you will forfeit one week's rent already paid as a cancellation fee. If you have paid additional rent for the unused period beyond one week but have not yet checked in, you can request a refund from the original payment source. If the lease starts within 8 weeks of booking confirmation: For example, if you confirm your booking in August, and the tenancy starts in September... Customers can cancel within 7 days of booking, and we will provide a full refund with no further liability. After 7 days, you cannot cancel the booking, but if we find a suitable replacement tenant who fulfills all leasing obligations, we may decide to cancel the booking. If the lease start date has passed (regardless of whether you have checked in), you must adhere to our contract termination process. If your termination application is approved, you will forfeit one week's rent already paid as a termination fee. If you have paid additional rent for the unused period beyond one week but have not yet checked in, you can request a refund from the original payment source. If you have already checked into the room: For example, if you have already collected the keys... In the following cases, we may decide to allow you to terminate the lease: If a suitable replacement tenant and guarantor can be found and are willing to sign a new lease with us for the remaining term of this contract on the same terms as this contract. At the time of termination, there is at least seven weeks remaining on this contract. You agree to vacate the room within a reasonable time before the start date of the replacement tenant (usually one week before the start date of the replacement tenant or another time we notify you). The above process is referred to as our termination contract application. If your termination contract application is approved, you will agree to pay a fee to cover all costs and administrative fees. If you have paid any additional rent for the unused period, you can request a refund from the original payment source. How to Apply for Cancellation: To apply for cancellation, you must: Log in to your urbanest portal to verify your account. Start a new conversation using the orange widget (i.e., do not reply to an existing conversation). Request the "Next Academic Year Cancellation Form." You will receive a unique link for your use. Fill out the form, providing any evidence and additional information for our team to review your case. Once we receive your cancellation application, we will email you with the status of your application and any further information.