Question 1

Does the rent for Bedford Street South include bills?

Accepted Answer

Yes, all utility bills are included in the rent for Bedford Street South, covering contents insurance, internet, water, electricity, gas, and heating.

Question 2

Do I need to pay council tax?

Accepted Answer

Full-time students are generally exempt from council tax. However, some local councils may still charge you. You can consult our professional advisory team for accurate information.

Question 3

How can I pay my rent?

Accepted Answer

You can pay your rent via regular credit card payments or bank transfer. The apartment will provide the necessary bank account details for the transfer.

Question 4

What is the apartment's policy regarding COVID-19?

Accepted Answer

In light of COVID-19, if students cannot travel due to travel restrictions, or if their university/college closes or delays the start date due to illness, they can request to defer the start date of the 2021/22 lease without any fees. Just provide relevant information as soon as possible.

Question 5

How do I pay my rent?

Accepted Answer

Please log into your apartment's Student Portal, click on Review/Pay Statement to access the payment page, check the items you wish to pay, and click pay to proceed. The apartment supports online card payments (credit cards) and bank transfers. Note that for online card payments, ensure the card type is one of the following: Mastercard/Visa/Visa Debit/Visa Electron, fill in the cardholder information carefully, and ensure the card has sufficient funds. For bank transfers, contact the apartment to get the transfer account details under advisor supervision, as wire transfers may take several business days to process, so please plan accordingly.

Question 6

Can I move in early?

Accepted Answer

If you wish to move in early, please contact your advisor. If there are available rooms in the apartment for the desired duration, and you agree to pay the additional rent, early move-in can be arranged.

Question 7

Do I need to pay council tax?

Accepted Answer

If you are a qualifying full-time student, you will be exempt from paying council tax. You must provide the apartment with proof confirming your full-time student status.

Question 8

When can I check in?

Accepted Answer

You can check in at the start date specified in the contract. If you arrive at the apartment outside of working hours, it's best to inform the apartment in advance for check-in arrangements.

Question 9

How can I get my key card?

Accepted Answer

You can pick up your key card at the front desk after completing the check-in process.

Question 10

Can someone else pick up my key card for me?

Accepted Answer

No, for security reasons, your key card can only be picked up by yourself.

Question 11

Can I keep pets in the apartment?

Accepted Answer

No, pets are not allowed in the apartment.

Question 12

How do I report a maintenance issue?

Accepted Answer

You can report maintenance issues using the apartment software. If the apartment does not have an app, you can report it at the front desk.

Question 13

Can I smoke in my room?

Accepted Answer

For safety reasons, smoking is prohibited in the apartment, and smoke detectors are installed. If you need to smoke, please consult the front desk for designated smoking areas.

Question 14

What is included in the room?

Accepted Answer

All rooms come furnished, but students are required to bring their own bedding and kitchenware.

Question 15

Can I bring my own appliances?

Accepted Answer

For health and safety reasons, bringing certain electrical appliances is not allowed. This includes rice cookers, microwaves, slow cookers, heaters, refrigerators, dishwashers, humidifiers, smoke machines, and electric blankets.

Question 16

Can someone under 18 live here?

Accepted Answer

If you turn 18 during your first semester at university, your contract needs to be signed by an adult who is over 18.

Question 17

Can I pay in installments?

Accepted Answer

If you have a UK guarantor or use the Housing Hand service provided by the guarantor service, you can pay in installments. If you do not have a UK guarantor, full rent payment is required upfront.

Question 18

What is a guarantor?

Accepted Answer

A guarantor is someone who is at least 18 years old and shares the financial responsibility for the lease. If the student is unable to pay the rent due for any reason, the guarantor is responsible for making the payments. The apartment has the right to pursue the guarantor for any unpaid amounts, making it important for the guarantor to understand their obligations.

Question 19

Who can be a guarantor?

Accepted Answer

Guarantor requirements: - Must be at least 18 years old; - Must have lived in the UK for at least 12 months; - Must be employed full-time or be a homeowner. The guarantor must also provide a copy of a photo identification and a proof of address in the UK, which must be dated within three months.

Question 20

What should I do if I want to cancel my booking?

Accepted Answer

Please note that once a student signs the lease agreement, they are not entitled to cancel the lease. Therefore, if a student chooses to cancel their booking, they will lose their deposit and any rent already paid while still being obligated under the lease agreement. The apartment may consider cancellation requests on a case-by-case basis, but does not guarantee that the lease can be canceled. Students can contact the apartment manager directly to discuss any cancellation requests; the contact details can be found in the confirmation email and the lease agreement.

Question 21

Can I leave early?

Accepted Answer

Yes, however, even if you no longer reside in the apartment, you are still responsible for paying rent for the entire lease period. Please contact the front desk for more information.

Question 22

What preventive measures does the apartment have in place?

Accepted Answer

In response to COVID-19, the apartment has implemented the following measures: increased cleaning frequency, focusing on high-contact points such as doorknobs and handrails, providing hand sanitizer at entrances and reception areas, installing protective screens in appropriate locations, and displaying signage regarding hygiene practices and social distancing. 24/7 support is available; feel free to call or text if you need assistance.

Bedford Street South

Basic Info

Amenities & Services

Liverpool Bedford Street South All Room Types

Non En-suite

Classic 2 bed

Classic 2 bed Double

Classic 2 bed Large Double

1 Bedroom

Classic 1 bed Large Double

Cost Breakdown

Rent Includes

Apartment Regulations

Pet policy

Double occupancy

FAQ

Guest Reviews

Map

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