Question 1

Do I need a guarantor to book student accommodation at Maple House in Liverpool?

Accepted Answer

When booking student accommodation at Maple House in Liverpool through awehome.com, no UK guarantor is required. However, if you choose to pay in installments, a guarantor is usually needed to cover overdue rent or potential damages. The guarantor must be an adult aged 18 or over, either a UK or international individual with stable finances, who agrees to take responsibility if you are unable to pay.

Question 2

What is included in my all-inclusive bill?

Accepted Answer

The bill includes all costs for public facilities, such as utilities (water, electricity, heating), WiFi charges, and complimentary property insurance.

Question 3

What extra services can I enjoy while living at Maple House?

Accepted Answer

The apartment offers a 24/7 professional service team that can address your questions and provide support. Our efficient laundry system simplifies the laundry process, reducing your burden. We also provide vibrant social activities, allowing you to have unforgettable experiences.

Question 4

Can I visit Maple House before booking?

Accepted Answer

Yes, you can visit Maple House in advance. If you wish to schedule a visit, please contact our professional advisory team, and we will arrange the appropriate service for you.

Question 5

What is the internet speed in the apartment?

Accepted Answer

The apartment provides free high-speed WiFi with a speed of approximately 98.9 mbps, though the actual speed can vary during use.

Question 6

Is installment payment available?

Accepted Answer

You can apply for installment payments with a UK guarantor; otherwise, full payment for rent is required.

Question 7

Can I make special requests to the apartment?

Accepted Answer

Students can inform consultants of their special requirements during booking, and the consultants will make a note of these; the apartment will do its best to accommodate requests as conditions permit.

Question 8

Is smoking allowed in the apartment?

Accepted Answer

Smoking is prohibited inside the apartment; smokers can use the smoking area outside the apartment.

Question 9

Can I have friends visit the apartment?

Accepted Answer

Yes, you can have friends visit, but you are responsible for them. If there is any damage to the apartment, you need to compensate, and friends cannot stay for more than a week (the apartment may adjust regulations as needed during the pandemic, please adhere to the apartment rules).

Question 10

What should I do if there is noise?

Accepted Answer

Between 11 PM and 7 AM, if there is any noise from neighbors, you can report it to the apartment, which will take necessary actions to address the complaint.

Question 11

What does the rent include?

Accepted Answer

The rent includes 24-hour hot water, electricity, internet, gas, and heating.

Question 12

Does the apartment clean the rooms?

Accepted Answer

The apartment cleans the common areas; however, students are responsible for the cleanliness of their own rooms, including shared kitchens and lounges.

Question 13

Can I defer my move-in during the pandemic?

Accepted Answer

To defer your move-in during the pandemic, please provide proof and request the deferral at least one week prior to your scheduled move-in date. Students should contact the apartment and their advisors in a timely manner.

Question 14

Does the apartment provide bedding and kitchenware?

Accepted Answer

The apartment does not provide bedding and kitchenware; students are required to prepare these personal items on their own.

Maple House

Basic Info

Amenities & Services

Price Trend

Floor Plan

Liverpool Maple House All Room Types

Studio

Classic Studio

En-suite

Classic 4 Bed Apartment - Internal Facing

Classic 3 Bed Apartment - Internal Facing

Classic 4 Bed Apartment

Classic 3 Bed Apartment

Classic 2 Bed Apartment

Cost Breakdown

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Apartment Regulations

How to refund a deposit

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How to sublet

Early check-in available

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