Question 1

How far is the apartment from the university?

Accepted Answer

De Montfort University is just a 1-minute walk away, making it very convenient for early morning classes or late-night study in the library. You can reach Leicester University in a 20-minute walk, keeping you close to campus life.

Question 2

What kind of support is available for students?

Accepted Answer

At any time, the friendly staff team at Student Roost Newwarke Street is there for you to provide assistance. Your health and well-being are important to them. If you feel troubled, staff will help you seek mental health support. Additionally, they organize social events to help you fit in and create a safe and welcoming community to make you feel at home quickly.

Question 3

Do some Studio types allow for double occupancy?

Accepted Answer

Yes, you need to confirm with the apartment if the selected studio type allows double occupancy, and the co-tenant must be a student.

Question 4

What are the general differences between Bronze/Silver/Gold/Platinum room types?

Accepted Answer

The main differences lie in the size of the rooms, though all rooms have the same furnishings and decor style. Note that there may be additional minor differences in apartments located in different cities.

Question 5

Can I change my room if I don't like it?

Accepted Answer

If another student cancels their room or agrees to swap with you, you can contact the apartment's property team, and the staff will do their best to meet your needs. However, besides differences in room type and size, all other room facilities are the same.

Question 6

Can I check in early?

Accepted Answer

If you need to move in early, please contact your advisor. If there are available rooms that fit your rental period, you can arrange to move in early after paying the corresponding extra rent.

Question 7

How should I pay the rent?

Accepted Answer

You can choose to pay annually, quarterly, or monthly.

Question 8

Will my rent be automatically deducted from my bank account if I fail to pay on time?

Accepted Answer

No. You need to log in to your apartment system account and set your payment method. You can pay online or at the apartment reception, and you may also use bank transfer, but this is typically reserved for special cases (e.g., difficulties or failures in online payments). We prefer the first two payment methods. When you submit your booking application, you can choose your payment method.

Question 9

When do I need to pay the deposit?

Accepted Answer

You need to pay the deposit when you submit your application and accept the contract.

Question 10

When can I get my deposit back?

Accepted Answer

Your deposit will be refunded after your lease ends, provided you successfully complete the checkout inspection (i.e., no damage to room facilities or other cleaning issues). During this period, your deposit will be held by the deposit protection platforms [Deposit Protection Service] or [My Deposit Scotland].

Question 11

Can I have my packages delivered before moving in?

Accepted Answer

This depends on the room type you have booked, and it is best to confirm with the apartment's property team. If permitted, you need to clearly write your full name and room number on the package for the staff to store it for you.

Question 12

What kind of guarantor do I need?

Accepted Answer

The guarantor needs to be aware of your tenancy situation and agree to pay the rent. If payment is delayed, the apartment will contact your guarantor. The guarantor must be at least 18 years old, have a full-time job, and a stable residence. Usually, they are required to provide proof of address to verify their identity.

Question 13

Do I need to pay council tax?

Accepted Answer

If you are a qualified full-time student, you will be exempt from paying council tax. You need to provide the apartment with proof that you are a full-time student.

Question 14

When can I check in?

Accepted Answer

You can check in when the contract starts. If you arrive at the apartment outside of working hours, it's best to notify the apartment in advance to arrange for check-in.

Question 15

How can I receive my key card?

Accepted Answer

After completing the check-in process at the front desk, you can collect your key card from the apartment front desk.

Question 16

Can I have someone else collect my key card for me?

Accepted Answer

No. For security reasons, you must collect the key card in person.

Question 17

Can I smoke inside my room?

Accepted Answer

For safety reasons, smoking is prohibited within the apartment, and smoke detectors are installed in the rooms. If you need to smoke, please ask the apartment front desk where the designated smoking area is.

Question 18

How much is the rent for the apartment?

Accepted Answer

The price for rooms with private bathrooms starts at £138, and the starting price for studio apartments is £164.

Newarke Street

Offer Details(1)

Basic Info

Amenities & Services

Price Trend

Floor Plan

Leicester Newarke Street All Room Types

Studio

Studio bronze

Studio bronze plus

Studio gold

Studio gold plus

Studio silver

Studio silver plus

En-suite

Five bed bronze

Five bed bronze plus

Five bed silver

Five bed silver plus

Four bed bronze

Four bed bronze plus

Three bed bronze

Three bed silver

Two bed basic

Two bed bronze

Two bed bronze plus

Three bed apartment

Six bed bronze

Five bed apartment (shared)

Four bed apartment (shared)

Cost Breakdown

Rent Includes

Apartment Regulations

How to refund a deposit

How to renew the lease

How to cancel a lease

How to sublet

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