Question 1

Where is Castle Court Leicester?

Accepted Answer

Castle Court Leicester is located at 33 Castle Street, Leicester, UK, with the postcode LE1 5WL. This area is close to several universities, the city center, and transport hubs, allowing you to easily explore nearby attractions and convenient amenities like restaurants, pubs, and shops.

Question 2

What universities are near Castle Court?

Accepted Answer

Castle Court is located near De Montfort University (DMU) and the University of Leicester. It takes only 4 minutes to walk from De Montfort University, and just 22 minutes by bus to the University of Leicester, making it very convenient.

Question 3

What is the rent at Castle Court Leicester?

Accepted Answer

The accommodation cost at Castle Court Leicester starts at £138 per person per week, with specific prices depending on the room type and length of stay.

Question 4

Does Castle Court Leicester include bills?

Accepted Answer

Yes, the rent at Castle Court Leicester includes all bills, covering water, gas, heating, electricity, and Wi-Fi, so you do not need to pay any additional charges.

Question 5

What room types does Castle Court Leicester offer?

Accepted Answer

Castle Court Leicester offers a variety of suites to meet different needs and budgets. Each suite includes a private bedroom and bathroom, located within shared apartments that also feature communal kitchens and living spaces.

Question 6

How safe is Castle Court Leicester?

Accepted Answer

Castle Court Leicester provides a safe living environment for students. The apartment has a 24-hour on-site support team and CCTV monitoring system. Additionally, students have access to bicycle storage facilities!

Question 7

Are there discounts available at Castle Court Leicester?

Accepted Answer

Yes, when booking Castle Court Leicester, you can enjoy discounts. awehome.com offers exclusive promotions to help students save money, including early bird discounts, group booking discounts, and cashbacks.

Question 8

Can I smoke inside my room?

Accepted Answer

For safety reasons, smoking is not allowed in the apartment, and smoke detectors are installed. If you need to smoke, please inquire at the front desk about the designated smoking areas.

Question 9

When is the deadline for paying rent?

Accepted Answer

Please log into your Unite Students account, go to the Booking page, and click on the Tenancy agreement document. In the YOUR PAYMENT SCHEDULE BREAKDOWN section, you can find the deadline for renting and the corresponding payment amount. The date format is day/month/year, and the amount is the rent to be paid.

Question 10

What is the health check for bookings in popular cities?

Accepted Answer

Students who have booked Unite Students properties should note that to create a fair living environment, the accommodation will conduct three random checks on students within several weeks after booking (students who booked recently may also receive checks). The specific details and processes are as follows: ↵1. Inspection method: via email or phone ↵2. Materials students need to prepare during the inspection: university acceptance letter or a screenshot from the university portal showing the student's name and sufficient information to confirm the completion of the application process ↵3. Third-party verification: For a small number of students, the accommodation may verify the authenticity of the information with their university. If a student fails to respond to any of the three contacts, the accommodation will mark the booking as questionable. If the student cannot be reached, the accommodation will cancel the booking. ↵ Please remind everyone to pay attention to and check the phone and email provided during the application process to ensure they receive notifications from the accommodation. If there are any issues, please promptly contact the advisor responsible for you!

Question 11

How to pay rent for Castle Court Leicester?

Accepted Answer

There are two ways to pay rent for Castle Court Leicester: online payment and bank transfer. 1. Online payment: Please log into your Unite Students account, click on the Payments page, enter the rent amount you need to pay in the dialog box, click the Pay button, and enter your payment card information. If using a UK debit card, select the Debit option and change the Billing address to a UK address; if using a Chinese credit card, select the Credit option and keep the Billing address as a domestic address. 2. Bank transfer: Please log into your Unite Students account, click on the Booking page, download the Bank Transfer Info file, communicate with the bank in advance, and take the required materials to the bank counter or self-service machine for the transfer. Be sure to include personal booking information in the remittance note (fill in according to the requirements in the bank_transfer_info file). Note that wire transfers are not instantaneous, so be sure to make the transfer 1-2 weeks before the deadline to ensure funds arrive on time. The bank will charge international transfer fees, so please pay the required rent plus fees to ensure a sufficient total.

Question 12

What should I do if my check-in time doesn't match my reservation?

Accepted Answer

If you arrive on the same day but are late by a few minutes to a few hours, you can wait at the front desk, and staff will assist you after they finish with other guests. If you arrive on a different day, please click 'Edit' in the check-in summary on the Unite APP and select a new check-in time. The apartment will also provide emergency contact information at the entrance or prominently at the front desk that you can call. Alternatively, you can call the apartment's emergency control center at (UK number) 03003031611 for assistance.

Question 13

Is the advance rent I paid a deposit? How can I get it back?

Accepted Answer

The advance rent is the rent you paid in advance, used as a deposit. After you successfully check in, the advance rent will be deducted from your rent and will not be refunded.

Question 14

I have a special offer from the apartment while booking, how can I redeem it?

Accepted Answer

Please refer to the specific terms provided by the apartment when you booked, and follow those terms for redemption.

Question 15

Is the amount I need to pay exactly what the apartment requires?

Accepted Answer

Please determine how much to pay based on your payment method, but ensure that the amount you owe for rent matches what the apartment requires. For example, if you are using international bank transfer, intermediaries may charge fees, so ensure that the total payment includes rent plus any fees to avoid underpayment.

Question 16

When can I check in?

Accepted Answer

You can check in on the first day of your rental contract. If you arrive at the apartment outside of office hours, it is best to notify the apartment in advance for check-in arrangements.

Question 17

Can I choose my roommate?

Accepted Answer

If you have friends who are booking with you, you can contact our advisor, and we will do our best to assist in arranging that.

Question 18

How can I collect my access card?

Accepted Answer

After completing the check-in process at the front desk, you can collect your access card from the apartment front desk.

Question 19

Can I check in early?

Accepted Answer

If you wish to check in early, please contact your advisor. If the apartment has a suitable room available and you agree to pay the extra rent, early check-in can be arranged.

Question 20

Can someone else pick up my access card for me?

Accepted Answer

No, for security reasons, your access card can only be picked up by you.

Question 21

Do I need to pay property tax?

Accepted Answer

Full-time students may be exempt from property tax if they meet the criteria, and must provide proof to the apartment.

Question 22

What should I do if there is no one at the front desk when I arrive?

Accepted Answer

The apartment will provide emergency contact information at the entrance or prominently at the front desk. You can call these numbers, or contact the emergency control center at 03003031611 for assistance.

Question 23

Can I keep pets inside the apartment?

Accepted Answer

Pets are not allowed in the apartment.

Question 24

What should I do if I need repairs?

Accepted Answer

For any maintenance requests, please inform the front desk. The dedicated team at Leicester Glassworks offers 24/7 assistance and will promptly address all issues. You can also submit a request via the Unite app for swift resolution.

Castle Court

Offer Details(1)

Basic Info

Amenities & Services

Floor Plan

Leicester Castle Court All Room Types

En-suite

MEDIUM STANDARD DOUBLE ENSUITE

EXTRA LARGE HIGH DOUBLE ENSUITE

LARGE STANDARD DOUBLE ENSUITE

LARGE HIGH DOUBLE ENSUITE

EXTRA LARGE STANDARD DOUBLE ENSUITE

LARGE HIGHEST DOUBLE ENSUITE

EXTRA LARGE HIGHEST DOUBLE ENSUITE

EXTRA LARGE STANDARD DOUBLE ENSUITE: THREE BED FLAT

LARGE STANDARD DOUBLE ENSUITE: THREE BED FLAT

LARGE STANDARD SINGLE ENSUITE

MEDIUM HIGHEST SINGLE ENSUITE

MEDIUM STANDARD SINGLE ENSUITE

SMALL HIGHEST SINGLE ENSUITE

EXTRA LARGE HIGH SINGLE ENSUITE

MEDIUM HIGH SINGLE ENSUITE

SINGLE PARTLY ACCESSIBLE ENSUITE

SMALL HIGH DOUBLE ENSUITE

SMALL HIGHEST DOUBLE ENSUITE

MEDIUM STANDARD DOUBLE ENSUITE: THREE BED FLAT

LARGE STANDARD SINGLE ENSUITE: THREE BED FLAT

MEDIUM HIGH DOUBLE ENSUITE

Cost Breakdown

Rent Includes

Apartment Regulations

How to refund a deposit

How to renew the lease

How to sublet

Early check-in available

FAQ

Guest Reviews

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