Question 1

How far is Merchant Studios Glasgow from each university?

Accepted Answer

Merchant Studios Glasgow is conveniently located, just a 5-minute walk to the University of Strathclyde, a 10-minute walk to City of Glasgow College, and a 15-minute walk to Glasgow Caledonian University. It takes about 25 to 30 minutes to reach the University of Glasgow by bus from Student Roost Merchant Studios; the nearest bus stop, John Knox Street, is only a 2-minute walk from the apartments.

Question 2

Where can I check reviews of Student Roost Merchant Studios?

Accepted Answer

Currently, Merchant Studios has an overall rating of 'Good' on Trustpilot, where you can check their scores. Additionally, students can conveniently access reviews based on real experiences through the platform awehome.com.

Question 3

Can I find short-term accommodation at Merchant Studios if I need to stay temporarily in Glasgow?

Accepted Answer

Yes, it is available. Student Roost Merchant Studios offers short-term rental contracts specifically for students staying temporarily in Glasgow.

Question 4

Do I need to provide a guarantor when signing the lease?

Accepted Answer

If you choose to pay rent in installments, you may need to provide an international guarantor. For more information, please contact your dedicated advisor.

Question 5

Some Studio types allow for double occupancy; can my friend stay with me?

Accepted Answer

Yes, but you need to reconfirm with the apartment whether the selected room type allows for double occupancy, and the co-occupant must be a student.

Question 6

What are the differences between booking Merchant Studios through Jihao Home and other methods?

Accepted Answer

1) You can enjoy attentive professional advisory services; 2) You can book exclusive listings from Jihao Home (subject to current inventory during your reservation); 3) You can obtain the best combination discounts online, including but not limited to rent reductions, rent offsets, exclusive cashback from Jihao Home, exclusive assistance from Jihao Home (SIM cards, IELTS courses, bedding sets, rice cookers), additional service discounts, and invitations; 4) We provide a lowest price guarantee. If you book through another platform and find the same apartment at a lower price, you can book through us at that same low price (please consult your advisor for the details of the lowest price guarantee terms).

Question 7

What are the main differences between Bronze/Silver/Gold/Platinum room types?

Accepted Answer

The main difference lies in the size of the apartment, although all rooms have similar furniture and decor style. Note that there may be other minor differences in apartment buildings in different cities.

Question 8

Can I change my room if I don't like it?

Accepted Answer

If another student cancels their room or agrees to swap rooms with you, you can contact the apartment's property team, and they will try their best to accommodate your request. However, apart from different room types and sizes, all other room configurations remain the same.

Question 9

Can I check in early?

Accepted Answer

If you need to check in early, please contact your advisor. If the apartment has available rooms that meet the rental period and you agree to pay the additional rent, arrangements can be made for early check-in.

Question 10

How should I pay my rent?

Accepted Answer

You can choose to pay your rent annually, quarterly, or monthly.

Question 11

Will unpaid rent be directly deducted from my bank card after the deadline?

Accepted Answer

No. You need to log into your apartment system account and set your payment method. You can pay online or use your card at the apartment front desk, or you can pay via bank transfer, although bank transfers are usually reserved for special situations (like online payment difficulties or payment failures). We prefer the first two methods. When you submit your booking application, you can choose your payment method.

Question 12

When do I need to pay the deposit?

Accepted Answer

When you submit your application and accept the contract.

Question 13

When can I get my deposit back?

Accepted Answer

Your deposit will be refunded after your lease expires, provided you successfully pass the checkout inspection (i.e., no damage to the room facilities or other cleaning issues). In the meantime, your deposit will be held by the deposit protection platform [Deposit Protection Service] or [My Deposit Scotland].

Question 14

Can I have my packages delivered to the apartment before I check in?

Accepted Answer

This depends on the type of room you booked; it's best to contact the apartment's property team for confirmation. If allowed, you must clearly write your full name and room number on the package for staff to store it for you.

Question 15

What type of guarantor do I need to provide?

Accepted Answer

The guarantor needs to be aware of your residence situation and consent to your rent payment. If there are delays in payment, the apartment will contact your guarantor. The guarantor must be at least 18 years old, employed full-time, and have a fixed address. Typically, the guarantor will be required to provide proof of address to verify their identity.

Question 16

Do I need to pay council tax?

Accepted Answer

If you are a qualifying full-time student, you will be exempt from paying council tax. You must provide proof of your full-time student status to the apartment.

Question 17

When can I check in?

Accepted Answer

You can check in when the contract starts; if you arrive at the apartment outside of working hours, it is best to inform the apartment in advance for check-in arrangements.

Question 18

How do I collect my access card?

Accepted Answer

After completing the check-in process at the front desk, you can collect your access card from the apartment front desk.

Question 19

Can someone else pick up my access card for me?

Accepted Answer

No, for security reasons, the access card can only be collected by the individual.

Question 20

Can I smoke inside my room?

Accepted Answer

For safety reasons, smoking is prohibited within the apartment, and smoke detectors are installed. If you need to smoke, please ask the front desk for the designated smoking area.

Merchant Studios

Offer Details(1)

Basic Info

Amenities & Services

Price Trend

Floor Plan

Glasgow Merchant Studios All Room Types

Studio

Studio bronze

Studio bronze top floor (new style)

Studio classic

Studio classic plus

Studio gold

Studio gold top floor (new style)

Studio platinum

Studio platinum ground floor

Studio platinum top floor (new style)

Studio silver

Studio silver top floor (new style)

Cost Breakdown

Rent Includes

Apartment Regulations

Early check-in available

Pet policy

Room policy

Exchange policy

FAQ

Guest Reviews

Map

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