Question 1

Can my friend stay with me in some Studio units that allow double occupancy?

Accepted Answer

Yes, but you need to confirm with the apartment whether the chosen unit allows double occupancy, and the co-tenant must be a student.

Question 2

What are the general differences among Bronze/Silver/Gold/Platinum units?

Accepted Answer

The main distinction lies in the size of the units, although all rooms share the same furnishings and decor styles. Note that there might be slight differences in apartments located in different cities.

Question 3

Can I change rooms if I don’t like mine?

Accepted Answer

If another student cancels their room or agrees to swap with you, you can contact the apartment's management team. They will do their best to accommodate your request. However, aside from differing room types and sizes, all room amenities are the same.

Question 4

Can I check in early?

Accepted Answer

If you require early check-in, please contact your advisor. If the apartment has available units for the specific rental period and agrees to charge additional rent, arrangements can be made for early arrival.

Question 5

How should I pay rent?

Accepted Answer

You can choose to pay annually, quarterly, or monthly.

Question 6

Will my rent be automatically deducted from my bank card if I don't pay by the due date?

Accepted Answer

No, you need to log in to your apartment system account and set your payment method. You can pay online or swipe your card at the apartment front desk. Bank transfer is also an option but usually reserved for special situations (e.g., online payment issues), and we prefer the first two methods. You can choose your payment method when submitting your booking application.

Question 7

When should I pay the deposit?

Accepted Answer

When you submit your application and accept the contract.

Question 8

When can I get my deposit back?

Accepted Answer

Your deposit will be refunded after your lease ends, provided you successfully pass the checkout inspection (i.e., no damage to room facilities or other cleanliness issues). Meanwhile, your deposit will be held by the deposit protection platform [Deposit Protection Service] or [My Deposit Scotland].

Question 9

Can I have my packages delivered before I move in?

Accepted Answer

This depends on the type of unit you booked. It's best to contact the apartment management team for confirmation. If allowed, make sure to clearly write your full name and room number on the package for proper storage by the staff.

Question 10

What kind of guarantor do I need?

Accepted Answer

The guarantor needs to be aware of your living situation and agree to help you pay the rent. If payment is delayed, the apartment will contact the guarantor. The guarantor must be at least 18 years old, have a full-time job, and a permanent address. Generally, they will be required to provide proof of address for identity verification.

Question 11

Do I need to pay council tax?

Accepted Answer

If you are a qualifying full-time student, you will be exempt from paying council tax. You must provide the apartment with proof that you are a full-time student.

Question 12

When can I check in?

Accepted Answer

You can check in when the contract starts. If arriving at the apartment during non-working hours, it is advisable to inform the apartment in advance for check-in arrangements.

Question 13

How do I collect my access card?

Accepted Answer

After completing the check-in process at the front desk, you can collect your access card from the apartment reception.

Question 14

Can someone else pick up my access card for me?

Accepted Answer

No, for security reasons, access cards can only be collected by yourself.

Question 15

Can I smoke inside my room?

Accepted Answer

Smoking is prohibited in the apartment for safety reasons, and there are smoke detectors installed. If you need to smoke, please check with the apartment reception for the designated smoking area.

Portsburgh Court

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Price Trend

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Edinburgh Portsburgh Court All Room Types

Studio

Studio bronze

Studio silver

Studio gold

En-suite

Ensuite bronze

Ensuite gold

Ensuite gold city view

Ensuite silver

Ensuite silver city view

Cost Breakdown

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How to renew the lease

How to cancel a lease

How to sublet

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