Question 1

Does the rent for Alma Court include utilities?

Accepted Answer

Yes, Alma Court offers all-inclusive rent that covers utilities, property insurance, internet, and heating costs. Your monthly rent includes all basic services with no hidden fees.

Question 2

Can I book a room at Alma Court online?

Accepted Answer

You can book a room at Alma Court online via awehome.com. The platform makes it easy to find all information about the accommodation, and the booking process is simple and secure. You can complete your booking in three easy steps: Select your preferred room based on type, location, rent, and rental period. Click on any 'Apply' or 'Inquiry' button, fill in your request, and submit it to the dedicated rental expert. Complete the booking process as guided by the rental expert.

Question 3

Do I need a guarantor when booking Alma Court Canterbury?

Accepted Answer

No, you do not need a British guarantor when booking Alma Court Canterbury through awehome.com. However, if you choose to pay rent in installments, a guarantor is usually required to ensure that any overdue rent or damages can be compensated. The guarantor must be an adult (18 years or older), a UK resident or foreign national, financially stable, and agree to take responsibility if you fail to pay the rent.

Question 4

Which university is closest to Alma Court?

Accepted Answer

The nearest university to Alma Court is Canterbury Christ Church University, just a 6-minute walk away.

Question 5

How to book a room at Alma Court?

Accepted Answer

Booking a room at Alma Court through awehome.com is simple, quick, and secure. Follow these easy steps to complete your new room booking in just a few minutes: Select your preferred room type in the floor plan section on this page. Click on the 'Get Inquiry' or 'Apply Now' button, fill in your request and details. Confirm availability, pricing, and detailed booking and payment information with your dedicated expert. Sign the contract to ensure your housing is secure! After submitting the application form, we will assign a professional rental expert to guide you throughout the booking process and answer all your questions.

Question 6

What universities are near Alma Court?

Accepted Answer

The nearest university to Alma Court is Canterbury Christ Church University, which is about a 5-7 minute walk away.

Question 7

How can I stay during the summer?

Accepted Answer

You can book a room for the whole year (51 weeks) or opt to renew your lease during the summer. Consult our advisors for more information.

Question 8

Will my bedroom be checked during my stay?

Accepted Answer

Yes, your room will be checked at least three times during your stay. Any maintenance issues, damage, or lost items will be recorded and addressed. After each inspection, we will inform you of any issues found and whether any fees apply.

Question 9

How can I know who I will be living with?

Accepted Answer

For privacy reasons, we do not disclose residents' names, but you can find out who you will be living with through the resident group shared before check-in or ask your dorm team for information like gender, grade, and school.

Question 10

When can I move in?

Accepted Answer

About two months before your selected check-in date, you can schedule your move-in time. If you have special accessibility needs or travel issues, be sure to inform us at this time. If you need to move in early, we can help arrange it; just contact your dorm team for available times and prices.

Question 11

Do I need to pay a deposit?

Accepted Answer

Unlike many other accommodation providers, we do not require a deposit to secure your booking. We only ask for an advance rent payment, which will be deducted from your first rent payment. This is like a small gift you prepare for yourself, which you will appreciate in September!

Question 12

Can I cancel my booking after making it?

Accepted Answer

We have a 5-day 'cooling-off period' policy. This means that if you need to cancel within five days after signing the lease, as long as you haven't moved in, you can cancel. If you are beyond the 'cooling-off period,' you may still be able to cancel under certain conditions, such as if your UK visa is refused or you fail to meet the university entry requirements. Just provide your UCAS notification or visa refusal documents within 72 hours of receiving the relevant notification. If you find a suitable replacement tenant, you can transfer the lease to them, and we will conduct a qualification check before they can take over your leasing contract.

Question 13

What should I do if I have special requirements?

Accepted Answer

We offer permanently accessible rooms and temporary adaptable rooms that meet various needs. If you need more information, please contact the dorm team directly.

Question 14

What should I do if my student loan is delayed?

Accepted Answer

If your student loan payment is delayed, please contact the accommodation team at your location for advice.

Question 15

How do I pay my rent?

Accepted Answer

You can make payments by logging into the Concurrent Portal using your reference number and password. Payment methods can be via direct debit or bank transfer.

Question 16

How do I pay rent as an international student?

Accepted Answer

As an international student, you can pay your rent via bank transfer (Transfermate) or credit card, but please note that credit card payments may incur transaction fees. For more information, please refer to your booking document or contact the accommodation team.

Question 17

Can I bring pets?

Accepted Answer

While we love pets, unfortunately, pets are not allowed in the accommodation area unless they are registered service animals.

Question 18

Are bed linens included in my room?

Accepted Answer

Our rooms come unfurnished, and you can set them up according to your needs. If you need bed linens or kitchen items, we partnered with unikitout.com for direct purchase delivered to your door. Use code NOW10 for a 10% discount.

Question 19

Can I have friends stay in my room?

Accepted Answer

You may invite friends to stay with you, but each resident is only allowed one overnight guest at a time, and stays cannot exceed two consecutive nights. Please ensure these activities do not disturb other residents.

Question 20

Will my apartment be cleaned?

Accepted Answer

When you arrive, we will ensure your student room and shared areas are spotless. After that, cleaning is your responsibility. If you need any help, please feel free to contact the accommodation team.

Question 21

What should I do if there is a problem with my room?

Accepted Answer

If your room needs repairs, you can submit a maintenance request via the Concurrent App, and the accommodation team will address your issue as soon as possible.

Question 22

Is smoking allowed in the dormitory?

Accepted Answer

Smoking is prohibited in all student accommodation areas; you may smoke outside the building or in designated smoking areas in the courtyard.

Question 23

How do I connect to the internet?

Accepted Answer

Connecting to the internet is straightforward: upon arrival, just connect your device to the wireless network. You can also use an Ethernet cable to connect your device to the network outlet in your room if needed.

Question 24

What am I prohibited from doing in accommodation?

Accepted Answer

For health and safety reasons, we do not allow the use of candles, oil burners, deep fryers, or any appliances that do not meet UK standards and regulations. Electric scooters or similar devices are also prohibited. Please do not bring these items into the dorm.

Question 25

Who will enter my room?

Accepted Answer

We conduct room inspections three times a year and periodically check for health and safety, but we will notify you at least 24 hours in advance.

Question 26

What are the dimensions of my small double bed?

Accepted Answer

A small double bed (also known as a 3/4 bed) is approximately 120 centimeters wide and 190 centimeters long.

Question 27

Can I bring a rice cooker or an electric pressure cooker?

Accepted Answer

Sorry, rice cookers and electric pressure cookers are not allowed because their high voltage may pose safety risks.

Question 28

Is there an airport pickup service?

Accepted Answer

We do not provide airport pickup service, but our accommodation is conveniently located for public transport, including buses, trains, and taxis. If you need help with transportation arrangements, feel free to contact the accommodation team.

Question 29

What should I do if I need to leave before the rental period ends?

Accepted Answer

If you need to leave early, we may offer lease takeover options, and it’s best to contact the accommodation team directly for the latest information.

Question 30

Can I receive packages?

Accepted Answer

Depending on your location, your mail may be delivered directly to your door by Royal Mail, or you may need to pick it up from the on-site mailbox. Larger packages can be sent to the reception, but we are not responsible for any lost or damaged packages.

Question 31

Can I or my friends park at the accommodation?

Accepted Answer

Most of our accommodations do not have designated visitor parking, but there are parking lots nearby. Please contact the team at your chosen accommodation for more parking information.

Question 32

How do I do laundry?

Accepted Answer

Each accommodation has a self-service laundry room equipped with washing machines and dryers, and you can pay per use through an app.

Alma Court

Offer Details(4)

Basic Info

Amenities & Services

Price Trend

Floor Plan

Canterbury Alma Court All Room Types

Studio

Bronze Studio

Silver Studio

Gold Studio

Platinum Studio

En-suite

Silver En Suite

Gold En Suite

Silver En Suite (7 Bed Flat)

Silver En Suite (5 or 6 Bed Flat)

Gold En Suite (7 Bed Flat)

Silver En Suite (4 Bed Flat)

Gold En Suite (9 Bed Flat)

Gold En Suite (3 Bed Flat)

Cost Breakdown

Rent Includes

Apartment Regulations

Pet policy

Exchange policy

Smoke policy

Double occupancy

FAQ

Guest Reviews

Map

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