Question 1

How close is the apartment to the university?

Accepted Answer

The apartment is about a 20-minute walk from Aberystwyth University, and students can also take a bus for 15 minutes or bike for 10 minutes.

Question 2

How far is the apartment from the city center?

Accepted Answer

The apartment is approximately a 10-minute walk from the city center, where you can find many shops, restaurants, cafes, and bars.

Question 3

What are the advantages of the apartment's location?

Accepted Answer

The apartment is located by the seaside, and most rooms offer stunning sea views. You can easily reach the beach, with a 10-minute walk to the city center and 20 minutes to the university.

Question 4

What costs are included in the rent?

Accepted Answer

The rent includes all utilities, WiFi, and contents insurance, with no hidden fees.

Question 5

What types of rooms does the apartment offer?

Accepted Answer

The apartment offers both en-suite and non-en-suite options, all equipped with a large, comfortable bed, a private study, and ample storage. The shared kitchen area is also equipped with basic appliances and comfortable seating.

Question 6

Does the apartment offer internet access?

Accepted Answer

The entire building is equipped with internet speeds of up to 1Gbps to ensure students have a reliable connection.

Question 7

What facilities does the apartment provide?

Accepted Answer

The apartment offers all-inclusive bills, a common lounge, up to 1Gbps internet, laundry facilities, recycling services, contents insurance, on-site maintenance, and management teams, along with stunning sea views.

Question 8

What is the due date for rent payment?

Accepted Answer

Please log into your apartment's Student Portal, click on Review My Offer to view the contract, then click CLICK HERE TO VIEW THE TENANCY AGREEMENT at the bottom right, or check the due date in your registered email. To pay the rent, return to the homepage and click Review/Pay Statement to see the details of your payment plan. Key information includes the current total amount due under【Balance】 and the due date【Due Date】 (format: day/month/year). Please ensure to pay the rent before the due date.

Question 9

How can I pay for the rent?

Accepted Answer

Please log into your apartment's Student Portal, click on Review/Pay Statement to enter the payment interface. Check the items you need to pay, then click pay to proceed to the payment page. The apartment supports online card payments (credit cards) or bank transfers. 1. For online card payments, ensure that the card used is one of the following types: Mastercard/Visa/Visa Debit/Visa Electron. Fill in the cardholder information carefully and make sure the card has enough funds and that the bank supports the payment. Note that the cardholder does not have to be the actual user. 2. For bank transfers, contact the apartment per your consultant's guidance to get the transfer account number, and then make the payment at the bank. Note that bank transfers may take several business days to process, so please arrange payment in advance.

Question 10

Can payment be made in installments?

Accepted Answer

If you have a valid UK guarantor, you can opt to pay your rent in three installments, due in September, January, and April. If you do not have a valid guarantor, you must pay the full rent one month before the contract starts.

Question 11

When should I pay my rent under the Flexible Booking Policy?

Accepted Answer

As the Flexible Booking Policy is reviewed and decided case by case by the apartment, there is no strict standard. Please confirm the revised payment amount and deadline with the apartment after successfully applying for the Flexible Booking Policy.

Question 12

I have a special promotion for the apartment during booking; how can I redeem it?

Accepted Answer

Please refer to the specific promotional details provided by the apartment at the time of booking, and proceed according to those details for redemption.

Question 13

Is the deposit I paid during booking refundable? How do I get it back?

Accepted Answer

The advance payment is a deposit and does not offset the rent. After confirming your reservation, the deposit will be held by a third-party agency in the UK until check-out, when it will be returned based on any damages to the room (significant damage may result in partial or full deposit deductions, so please report any damages promptly).

Question 14

Can I choose my roommate?

Accepted Answer

If you're booking with friends, you can contact our advisor at Jihome, and we will do our best to assist in arranging accommodations together.

Question 15

Can I move in before paying the rent?

Accepted Answer

You must pay all due rent at the time of check-in.

Question 16

Can I check in early?

Accepted Answer

If you wish to check in early, please contact your advisor. Early check-in can be arranged if there are available rooms for the relevant lease term, and you agree to the additional rent.

Question 17

Do I need to pay council tax?

Accepted Answer

If you are a qualified full-time student, you will be exempt from paying council tax. You must provide proof to the apartment to confirm your full-time student status.

Question 18

Do I need to pay council tax?

Accepted Answer

As a qualifying full-time student, you are exempt from paying council tax.

Question 19

When can I check in?

Accepted Answer

You can check in at the beginning of the contract. If you arrive at the apartment outside of working hours, it's best to notify in advance for check-in arrangements.

Question 20

How do I receive my access card?

Accepted Answer

After completing the check-in process at the front desk, you can pick up your access card from the apartment reception.

Question 21

Can someone else pick up my access card for me?

Accepted Answer

No, for security reasons, your access card may only be collected by you.

Question 22

Can I keep pets in the apartment?

Accepted Answer

No, pets are not allowed in the apartment.

Question 23

How do I report a repair?

Accepted Answer

1. Report the issue using the apartment's app. 2. Report the issue directly at the apartment front desk.

Question 24

Can I smoke inside my room?

Accepted Answer

For safety reasons, smoking is prohibited in the apartments, and there are smoke detectors installed. If you need to smoke, please ask the apartment reception for the designated smoking area.

Alexandra Hall

Offer Details(2)

Basic Info

Amenities & Services

Price Trend

Aberystwyth Alexandra Hall All Room Types

En-suite

Silver Ensuite

Non En-suite

Bronze Double Room

Bronze Double Room with View

Silver Double Room with View

Gold Double Room

Cost Breakdown

Rent Includes

Apartment Regulations

Pet policy

FAQ

Guest Reviews

Map

Submit Enquiry