Question 1

What is included in the apartment rent?

Accepted Answer

The rent for the apartment covers all utility bills, gas, heating, high-speed internet fees, content insurance, as well as the use of all public facilities and community activities.

Question 2

What universities and colleges are near the apartment?

Accepted Answer

Nearby universities and colleges include the University of Aberdeen (11 minutes on foot), Aberdeen College (17 minutes on foot), and Robert Gordon University (18 minutes by car or 28 minutes by bus).

Question 3

What is the nearest public transport near the apartment?

Accepted Answer

There are many easily accessible public transport options around the apartment. Pittodrie Place is the nearest bus stop, just a 2-minute walk away. Other nearby bus stops, such as Orchard Street, Bedford Place, Erskine Street, and Pittodrie Street, are also within walking distance. The nearest train station, Aberdeen train station, is a 12-minute bus ride away.

Question 4

Where are the nearest supermarkets and grocery stores around the apartment?

Accepted Answer

Morrisons supermarket is the perfect place to meet your daily shopping needs, just a 10-minute walk away. Additionally, you can explore Tesco, Co-op Food, London, and Rice n Spice Asian grocery store to expand your options.

Question 5

What support and services does the apartment provide for students?

Accepted Answer

At Pittodrie Street, students can enjoy 24/7 maintenance team support for any maintenance issues, 24-hour reception for check-in concerns and daily inquiries, and welfare support to help you settle in and feel at home. There is also 24-hour security to ensure a safe and healthy living environment.

Question 6

Can I visit the apartment before booking?

Accepted Answer

Yes, you can visit the Pittodrie Street student residence prior to booking through on-site or virtual tours to better examine the apartment's features, layout, decor, amenities, surroundings, transport options, and feel the community atmosphere. This webpage also contains detailed descriptions, videos, verified photos, and reviews about the student accommodation that can assist you in making an informed decision.

Question 7

Some Studio types allow double occupancy. Can my friend stay with me?

Accepted Answer

Yes, you need to confirm with the apartment whether your chosen room type allows for double occupancy, and the co-occupant must be a student.

Question 8

What are the main differences between Bronze/Silver/Gold/Platinum room types?

Accepted Answer

The primary distinction lies in the size of the units, although each room features similar furnishings and decor styles. Note that there may also be slight differences depending on the apartment building in different cities.

Question 9

Can I switch my room if I'm not satisfied?

Accepted Answer

If another student cancels their room, or agrees to swap with you, you can contact the apartment's property team, and they will try to accommodate your request. However, please note that aside from different room types and sizes, the amenities in each room are generally the same.

Question 10

Can I check in early?

Accepted Answer

If you wish to check in early, please contact your advisor. If the apartment has available rooms for the specified rental period and you agree to pay the additional rent, early check-in can be arranged.

Question 11

How should I pay my rent?

Accepted Answer

You can choose to pay annually, quarterly, or monthly.

Question 12

Will my rent be deducted directly from my bank card if I haven't paid by the due date?

Accepted Answer

No, you will not be charged directly to your bank card if the rent remains unpaid at the due date. You need to log in to your apartment system account and set up your payment method; online payment or payment at the apartment reception is preferred. Bank transfer is also an option but typically used for special cases (such as difficulties with online payments or payment failures). You can select your preferred payment method when submitting your booking application.

Question 13

When do I need to pay the deposit?

Accepted Answer

You need to pay the deposit when you submit the application and accept the contract.

Question 14

When can I get my deposit back?

Accepted Answer

You can retrieve your deposit after your lease ends, provided you successfully pass the checkout inspection (i.e., no damages to room facilities or other cleanliness issues). During this period, your deposit will be held by a deposit protection service such as [Deposit Protection Service] or [My Deposit Scotland].

Question 15

Can I send my deliveries before I move in?

Accepted Answer

This depends on the room type you have booked. The best approach is to check with the apartment's property team. If permitted, you must clearly write your full name and room number on the package so that staff can store it properly.

Question 16

What kind of guarantor do I need to provide?

Accepted Answer

The guarantor must be aware of your living situation and agree to your rental payment. If payments are delayed, the apartment will contact your guarantor. The guarantor must be over 18 years old, have full-time employment, and a permanent residence. Typically, the guarantor will be asked to provide proof of address to confirm their identity.

Question 17

Do I need to pay council tax?

Accepted Answer

If you are a qualifying full-time student, you will be exempt from council tax. You must provide the apartment with proof that you are a full-time student.

Question 18

When can I check in?

Accepted Answer

You can check in at the start of your contract. If you arrive at the apartment outside of working hours, it's best to inform the apartment in advance so they can make necessary arrangements.

Question 19

How do I collect my access card?

Accepted Answer

You can collect your access card from the apartment reception after you've completed the check-in process.

Question 20

Can someone else collect my access card for me?

Accepted Answer

No, for safety reasons, you must collect your access card in person.

Question 21

Can I smoke inside my room?

Accepted Answer

For safety reasons, smoking is prohibited inside the apartments, and smoke detectors are installed. If you need to smoke, please ask the apartment reception for the designated smoking area.

Question 22

What is the address of the student accommodation?

Accepted Answer

The address of the student residence is 3 - 10 Pittodrie Street, Aberdeen, UK, with the postcode ab245ad.

Pittodrie Street

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Basic Info

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Aberdeen Pittodrie Street All Room Types

Studio

Studio bronze

Studio bronze accessible

Studio gold

Studio gold accessible

Studio platinum

Studio silver

Studio silver accessible

Studio standard

En-suite

Ensuite bronze

Ensuite gold

Ensuite platinum

Ensuite silver

Ensuite standard

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Apartment Regulations

How to renew the lease

Pet policy

Smoke policy

Double occupancy

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